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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

4.1
915 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 915 reviews

February 19, 2013

Anne is a fabulous sales person and person in general. I've financed three cars over the years and all of my cars have been from her! I was greatful to find her at another local dealer when I was seeking More

by kinmarha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Martin
February 19, 2013

Curtis was great! I walked in looking for a great quality used vehicle and that's what I got! Curtis was a little corny, but he addressed all of my concerns and I felt very comfortable with my purchase. I wo More

by Bennigans
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Berjeski
February 19, 2013

Service was great by John, enjoyed the experiance and saved money. The dealership was very professional and clean. John initiated the call and truly made a good sale a win win for both of us. More

by nishan
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
John Blattner
February 18, 2013

CURTIS WAS GREAT. HE FOUND US THE PERFECT VEHICLE. (EQUINOX). WE LOOKEF AT A LOT OF CARS, HE WAS THE ONLY ONE TO FOLLOUP CALL. More

by jillie
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Berjeski
February 16, 2013

My husband and I recently purchased a 2013 Cadillac SRX from Suburban and Anne Martin was our sales person. We had the best experience. Anne was just the right mix of professionalism, courtesy, knowledge More

by mbolang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Martin
February 16, 2013

Linsy & Mark in Internet sales and Jenn the finance gal made shopping for a car easy and without any stress!  I will recommend them to my friends and I won't hesitate to buy from them in the future.  L More

by Cynthmoore
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
February 15, 2013

I had a very positive and helpful experience at Suburban. John was an exceptional salesman and even after the sale, assisted me with a number of questions I had about my vehicle. The Sales Manager, the Finan More

by emmajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner
February 15, 2013

John Blattner was so attentive and quick to respond in our quest for a new car. We called for quotes from multiple dealerships and John called back right away and starting doing whatever he possibly coul More

by Ikealger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner
February 15, 2013

John Blattner was efficient and professional in moving me from an old vehicle into a brand new truck meeting each one of my needs. I was able to drive away in the truck I wanted the same evening. He is kno More

by truckdriver1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner
February 14, 2013

I was contacted by John about an opportunity to pull ahead with my lease. In addition to the foresight to contact me, John took care of everything including delivering the car to me. I am already work More

by miki1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blattner
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