Suburban Chevrolet Cadillac of Ann Arbor

Very helpful! Mark Brown is definitely my go-to guy. He has always went above and beyond to make sure I’m satisfied. I think most people can agree that buying a car Mark Brown is definitely my go-to guy. He has always went above and beyond to make sure I’m satisfied. I think most people can agree that buying a car or having car problems can be extremely stressful processes but his empathy, responsiveness, reliability, and professionalism truly does put my mind at ease every step of the way. His dedication and drive to help others directly reflects in his work and in the relationships he continues to build. I would highly recommend Mark. More

Excellent people and great vehicles. I've purchased three vehicles and leased one from Mark over the past several years. He is always friendly and helpful and is never pushy. I always f I've purchased three vehicles and leased one from Mark over the past several years. He is always friendly and helpful and is never pushy. I always feel like he's happy to see me and remembers me as a past customer. It is truly a pleasure to work with someone as professional and friendly as Mark and the rest of the shop. I highly recommend purchasing a vehicle from this dealership. More

Smooth After some lovely conversations with Erin I made the hour commute to the dealership in hopes of coming out with a new car. Met Mark and the process co After some lovely conversations with Erin I made the hour commute to the dealership in hopes of coming out with a new car. Met Mark and the process could not have been any easier. Friendly and easy to talk to we were able to get the car I wanted with a price I was comfortable with. All within a couple hours of being there. Highly recommend Mark and Erin for how they handle business. More

Experienced Sales Guy I was searching for a car and Marc Brown has done a wonderful job. He took care about everything from the first minute till I got my new car. I would I was searching for a car and Marc Brown has done a wonderful job. He took care about everything from the first minute till I got my new car. I would highly recommend Marc and I will buy my next car definitely from him. Thanks. More

Absolutely wonderful experience I had tasked Mark to find me a car that meet my specifications. He went beyond my expectations. Mark is great to work with and get me in and out very I had tasked Mark to find me a car that meet my specifications. He went beyond my expectations. Mark is great to work with and get me in and out very quickly. I absolutely recommend Mark for his expertise, knowledge and professionalism. I will absolutely buy from Mark again. More

Found just the right car for me! Had negative equity in my trade, and Mark and his assistant Erin did a great job finding me something that worked within my budget, even with some of Had negative equity in my trade, and Mark and his assistant Erin did a great job finding me something that worked within my budget, even with some of my old loan rolled into the new one. I highly recommend them to anyone in my situation! Thanks guys More

My family found their "home-for-life" dealership! I would like to convey my profound gratitude for this dealership & all of those who worked to assist me in leasing a new car. I am especially thankful I would like to convey my profound gratitude for this dealership & all of those who worked to assist me in leasing a new car. I am especially thankful for my sales representative & finance specialist, who worked hard & fast to remedy a very tough situation for me. Every single person who helped us went above & beyond & I can't tell you how much I appreciate it! The care we were treated with from start to finish made the process as easy as it could possibly be. Everyone was so friendly and professional. They really do have some fantastic people working here. I highly recommend Mike Burns in sales & Andreea Moore in finance. More

The best salesperson ever My new 2016 200 was totaled from an accident and I was at the dealership just finalizing my estimate for the car when I saw some nice cars in the show My new 2016 200 was totaled from an accident and I was at the dealership just finalizing my estimate for the car when I saw some nice cars in the showroom. I was looking around and this guy came over and started telling me about the cars, he was very friendly, we talked about other things than cars and even before you know it after I had told him about my situation, he was like hey I can get you in a newer better car. I was looking at the 2017 Cadillac ATS, my dream car, he said sure take a ride and see how you like it, I loved it. After an hour all paperwork was done and I was on my way with my new Cadillac. More

Mark Young was excellent to work with! While I didn't end up with the ATS coupe I was considering, my experience was outstanding -- thanks to Mark Young. He is completely professional and While I didn't end up with the ATS coupe I was considering, my experience was outstanding -- thanks to Mark Young. He is completely professional and especially knowledgeable -- which is much too rare these days, as I have too often known much more about the car I'm considering than the sales person. I am confident that I would have gotten as good a deal as possible. And Mark was completely responsive, without any pressure, and very efficient in getting to me all the information I asked for or needed. In short, if a Cadillac is again a possibility for my next car, I would start by contacting Mark. More

Disappointing experience Stopped by with my daughter to show her car I wad interested in. Charles asked if we had been helped and after we said no, he walked away to continue Stopped by with my daughter to show her car I wad interested in. Charles asked if we had been helped and after we said no, he walked away to continue his conversation with a co-worker rather than attempting to help us. More