Suburban Chevrolet Cadillac of Ann Arbor

On-Line Chevy Trax Lease - AMAZING! During the Covid-19 quarantine, I needed a car for my son who has an essential internship starting in Houston on May 18, 2020. I had previously been During the Covid-19 quarantine, I needed a car for my son who has an essential internship starting in Houston on May 18, 2020. I had previously been shopping a Chevrolet Trax in Troy prior to the dealerships closing and found myself up against a wall. I heard through my cousin, Chris Vecchioni that works for Suburban Collection at their Corporate office, that they were conducting on-line business which no local Chevrolet dealer was offering. I began the process on Monday, April 13th on their website via chat (very easy) and was immediately contacted with a text from Josh at Suburban Chevrolet Ann Arbor. He in turn immediately scheduled a phone call with their lease specialist Gagik Vartanyan. My experience was nothing short of amazing! Gagik helped find me a demo Trax that met my price concerns and we completed the transaction with delivery of the vehicle to my house on Thursday, April 16th. He was extremely careful with social distancing and taking necessary precautions while we completed the paperwork. I can't say enough about the professionalism of everyone I dealt with particularly Gagik. I would have never thought leasing a car on-line would be so easy. Thanks for all your HELP! I would recommend Suburban Chevrolet Ann Arbor to anyone looking for their next vehicle. More

This dealer is advertising on its website the following “Chevy Employee Discount for Everyone,” when I asked the salesman Gagik Vartanyan about this promotion, he simply replied it was a mistake on the web “Chevy Employee Discount for Everyone,” when I asked the salesman Gagik Vartanyan about this promotion, he simply replied it was a mistake on the website and they have nothing to do with that. Please, be careful with them and the fake advertising, they are not helpful and just try to brush you off. More

Great Professionalism Great Customer satisfaction. I love my truck and the staff went out of their way to make it a fair deal and process. Thank you Great Customer satisfaction. I love my truck and the staff went out of their way to make it a fair deal and process. Thank you More

I won’t ever go anywhere else. They work hard to make you happy. They’re kind and respectful and make you feel very comfortable. happy. They’re kind and respectful and make you feel very comfortable. More

Tell you anything to get you there Dealt with Tyson, and he told me just what I wanted to hear until I went to pick up the vehicle. Then it was a different story. The final shot was aft Dealt with Tyson, and he told me just what I wanted to hear until I went to pick up the vehicle. Then it was a different story. The final shot was after I signed the paperwork and found out the vehicle only had one key and fob. I don't understand why the dealership lets these practices go on, I will not be back!! More

Chevy Trax lease Working with Andrew was fun and easy! He gave me the best deal he possibly could, I love my new car, and I’m definitely happy I went here. Thank you Working with Andrew was fun and easy! He gave me the best deal he possibly could, I love my new car, and I’m definitely happy I went here. Thank you! More

Tremendous professional I’ve worked with Mark over the last several years. It’s always the same.,fast professional.honest. It’s nice to have a lifetime automobile professiona I’ve worked with Mark over the last several years. It’s always the same.,fast professional.honest. It’s nice to have a lifetime automobile professional. Mark and his team will always be my car connection He made a stressful day fun. More

Great first buying experience! This was my first time buying a vehicle and Erin and Mark made the process as smooth as possible. Erin responded to my online request for more informa This was my first time buying a vehicle and Erin and Mark made the process as smooth as possible. Erin responded to my online request for more information the morning after I submitted it and was able to meet with me that same day. Mark was very responsive via both phone and text and was very accommodating to all my first-time buyer questions. Additionally, he allowed me to test drive twice and got the windshield wiper blades replaced per my request. Aside from the buying process, he also took the time to get to know me by asking about my education and new career. I would definitely come back in the future! More

Car Buying Made Simple Came in and worked with Mark and Erin. They confirmed my appointment, made themselves available, and had the vehicle I was interested in, ready for me Came in and worked with Mark and Erin. They confirmed my appointment, made themselves available, and had the vehicle I was interested in, ready for me to drive. Fast, efficient, and upfront on all aspects of the purchasing process.. I would definitely recommend them to anyone looking for a vehicle. More