Suburban Chevrolet Cadillac of Ann Arbor

outstanding service and follow up Katie was one of the very best professionals I have worked with in any professional setting. VERY professional and knows how to handle her customers. Katie was one of the very best professionals I have worked with in any professional setting. VERY professional and knows how to handle her customers. Not in the least bit pushy, and wants to make you feel comfortable with your purchase. More

Great cars and great customer service! Bought 2 cars now from Mark and Linsy and they are always there and always reliable. Not only is the customer service the best, but so are the cars! Bought 2 cars now from Mark and Linsy and they are always there and always reliable. Not only is the customer service the best, but so are the cars! My cars have never given me any issues! I'll be back, but it might be awhile because my car is running great and I love it! More

Internet Department Customer Service is A+ I went through the Internet to schedule a test drive on a car I was searching for. Mark and Linsy made it the easiest buying experience from start to I went through the Internet to schedule a test drive on a car I was searching for. Mark and Linsy made it the easiest buying experience from start to finish. Not only was it easy, but they were very kind too. A week later they even sent me cookies! I can't wait to buy my husbands car there! More

Pushed the It's Easy Button. Got a car. Suburban made my car buying experience easy. I talked to Linsy on the phone, she set me up with Mark Brown, and I was out with my new car and on time Suburban made my car buying experience easy. I talked to Linsy on the phone, she set me up with Mark Brown, and I was out with my new car and on time for my next appointment! More

Best car buying experience ever. Mike Burns the salesmen did a great job for me. He let me test drive a few trucks with no pressure to buy. When I chose to buy he helped me get all av Mike Burns the salesmen did a great job for me. He let me test drive a few trucks with no pressure to buy. When I chose to buy he helped me get all available discounts that applied. He was very professional and easy to talk to. I would recommend the salesmen Mike Burns to anyone buying a car. This was my 6th new car purchase and this was the best experience that I have ever had. More

Katie is Awesome!! Katie was such a joy to work with - she answered all of my questions and was very helpful. This was my first time with dealing with trading in a lease Katie was such a joy to work with - she answered all of my questions and was very helpful. This was my first time with dealing with trading in a leased vehicle, so I didn't really know what to expct. She contacted me to let me know of the current incentives that were running if I wanted to bet out of the lease early. She was helpful in making sure I got the color that I wanted, walked me through everything, and to top it off...she has a wonderful personality! I would definitely work with her again! In addition to Katie, John the finance manager was equally as helpful! More

Suburban Chevy - Katie Kunz I went to Suburban Chevy to look at options of getting into a new car. Katie Kunz was nice enough to go over the many options, and she was very knowle I went to Suburban Chevy to look at options of getting into a new car. Katie Kunz was nice enough to go over the many options, and she was very knowledgeable with many different aspects. She is very professional and I knew I could call any time I had a problem and she would do her best. I leased a 2013 Silverado and couldn't have been happier. Was so smooth, everything detail was explained easily, and seemed to take little to no time. When it came time to get the car, it was there, detailed and ready to go. I would recommend anyone to Suburban and specifically Katie if possible. More

Excellent Service Katie! Katie made my experience very smooth and pleasant. She's an upbeat, organized professional who initially contacted me because my lease was ending soo Katie made my experience very smooth and pleasant. She's an upbeat, organized professional who initially contacted me because my lease was ending soon. She made a point of understanding the previous issues and current preferences. She was flexible and calmly present. She didn't keep me waiting and let me know next steps. She engaged her colleagues to help with financing, arranged for my first color preference and made sure I was comfortable with the new features. Thanks Katie! More

Great experience as usual Shawn Hensley is great!! Shawn is a great salesman. He is never pushy let you decide what you want. He goes above and beyond to find you a great deal and the vehicle you want. Shawn is a great salesman. He is never pushy let you decide what you want. He goes above and beyond to find you a great deal and the vehicle you want. He will even go out of his way for you. BEST SALESMAN EVER!!!!!! More

Happy Driver I'm not patient when it comes to purchasing cars. When I walked into Suburban Dealership Katie Kunz greeted me with a smile and all of the informatio I'm not patient when it comes to purchasing cars. When I walked into Suburban Dealership Katie Kunz greeted me with a smile and all of the information I needed. She was extremely educated on all the products the dealership had to offer, she was patient, kind, and very professional. I enjoyed the entire process when it came to working with Katie. She didn't push me in a direction I didn't want to go, listened to what I wanted/needed, and delivered. I'm sold on Suburban, and sold on Katie Kunz! More