Back

Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

3.6
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
Contact Dealership

3515 Jackson Rd

Ann Arbor, MI

48103

Directions

By Type

Showing 898 reviews

July 01, 2015

used car department rocks - Linsy and Mark were my sales people and they were beyond great. I highly recommend the Internet department as well as Suburban in general. They were More

by jonlutz1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle, and we hope to serve you again in the future!

July 01, 2015

got exactly the car I was looking for! I was having problems with my Ford wagon and came in on a whim to get a replacement vehicle. I worked with Mark and Linsy and they got me into a car More

by krystynaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown, Jennifer Simons
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are so happy you are enjoying your new Malibu Maxx! We always strive to find our customers the perfect vehicle at the right price. Customer service & satisfaction is always a top priority, and we hope to work with you again in the future!

July 01, 2015

Mark and Linsy = great The Internet department, mark and Linsy, are a great team. They listened exactly to what I said and delivered past my expectations. I look forward to More

by KennyBurm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority, and we look forward to serving you again in the future!

July 01, 2015

best car buying experience - ask for Linsy A friend told me to use the internet department to shop for a car. I got Linsy and she was great with setting me up for a time to come in and look at More

by Airbundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown, Jennifer Simons
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the wonderful feedback! We always work diligently with our customers to ensure they receive the perfect vehicle equipped with all their car shopping needs. We want our customers to leave satisfied just like yourself. We're glad you had an enjoyable dealership experience and we look forward to serving you again!

July 01, 2015

Outstanding service with a smile!! Fast and efficient and friendly. The best experience , all my buying needs and question were me and more . They were very patient and explained th More

by metatron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are so happy we were able to make your car buying experience a pleasurable one. Customer service is highly important to us here. Congratulations on the new vehicle, and we hope to serve you again in the future!

July 01, 2015

very pleasant to work with Drew Drew is a very nice and patient sale dealer. He helped me to get the vehicle I like and the price he gave me is very reasonable. It was a very comfort More

by christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Laczynski
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the positive feedback! We are happy to hear that you were so satisfied with your dealership experience. We always strive to get our customers the perfect vehicle at the right price. We're glad we fulfilled that with you, and we look forward to working with you again. Enjoy the new vehicle!

July 01, 2015

blown away linsy was the best salesperson i have ever met. super nice and honest and i really like the car i got. her manager was nice too, over all a good expe More

by loganjnord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

It is always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and that you are loving your new car. We truly look forward to serving you again in the future!

July 01, 2015

mark and linsy are people helping people Mark and Linsy were my sales people and as a first time buyer from the Suburban Collection I was amazed. I see the difference with such an accomplish More

by darrencarlin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the positive feedback! We're glad your first experience with us was truly enjoyable. Customer service is our number one priority, and we look forward to helping you out with the next one!

July 01, 2015

Feed back for Lisey Unrath's salesmanship She did a great job of explaining everything. She was friendly and very professional in her approach. I liked how she understands everything from cust More

by global_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for the great feedback! We're so happy that you had a positive dealership experience with us. Customer service is our number one priority, and we hope to work with you again in the future!

June 30, 2015

Good experience Mark and Linsy were the easiest team I have ever worked with for buying a used car. Ask for them, you won't be disappointed!!! Quick, quick, easy, e More

by kimmyM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Unrath, Mark Brown
Jul 01, 2015 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority, and we look forward to serving you again in the future!

...
45
...