Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 898 reviews
October 29, 2015
Great Experience I bought a new Chevy truck from Mike in the summer. It was a painless process. His timely follow up and the top notch service I received from him an I bought a new Chevy truck from Mike in the summer. It was a painless process. His timely follow up and the top notch service I received from him and the service department made it an easy decision for my wife and I to buy her new Suburban there yesterday. I would highly recommend Mike and his team to anyone looking for a vehicle. More
by Mike from Monroe
Employees Worked With
Illyana Moore, Mike Burns
October 29, 2015
Used sales team #1 Helped a friend find a car here a short while ago and Had such a good experience I had to return when it came time for another vehicle for myself. Ac Helped a friend find a car here a short while ago and Had such a good experience I had to return when it came time for another vehicle for myself. Accommodating and friendly without being pushy. Will definitely be back for my next vehicle. More
by Asmithlc24
Employees Worked With
Lindsey Unrath, Mark Brown
October 28, 2015
Helpfulness with Used Car Shopping. Worked with young Man Scott Schindler to find a reliable used car. I wasn't really sure what I wanted but he helped explain some of the differences. Worked with young Man Scott Schindler to find a reliable used car. I wasn't really sure what I wanted but he helped explain some of the differences. He was very helpful. I really wasn't expecting his honesty about used cars. Thank you More
by jghodratNNww
Employees Worked With
Scott Schindler
October 28, 2015
Top notch! Worth the drive. Gotta say working with Linsy Unrath and Mark Brown was great. They made a great team. I've bought a lot of cars over the years and never had a great e Gotta say working with Linsy Unrath and Mark Brown was great. They made a great team. I've bought a lot of cars over the years and never had a great experience like this. It was really fast and nothing unexpected, they really know their stuff. I would highly recommend you see them if your looking to purchase a vehicle. It was about a 70 mile drive one way to that dealership but well worth it. More
by Lansing Volt
Employees Worked With
Lindsey Unrath, Mark Brown
October 28, 2015
Went the extra mile Was well worth the drive to the dealership. Mark and Lindsey were a great help in purchasing my truck. I would recommend this dealership to anybody. Was well worth the drive to the dealership. Mark and Lindsey were a great help in purchasing my truck. I would recommend this dealership to anybody. More
by Kgretzler
Employees Worked With
Lindsey Unrath, Mark Brown
October 26, 2015
Superb start to finish Our salesman, Mike Burns, is the best. He is honest, helpful, listened to what I need, and came up with the vehicle that fit the bill. Efficiency an Our salesman, Mike Burns, is the best. He is honest, helpful, listened to what I need, and came up with the vehicle that fit the bill. Efficiency and thoroughness are also a great compliment to the whole transaction. More
by BadAss Truck
Employees Worked With
Mike Burns
October 26, 2015
nice truck Mike Burns is a very good salesman, knows his stuff and treats people right no B.S. this is fourth car or truck I bought in the passed 5 years from h Mike Burns is a very good salesman, knows his stuff and treats people right no B.S. this is fourth car or truck I bought in the passed 5 years from him. More
by awg1958
Employees Worked With
Mike Burns
October 25, 2015
2015 Chevy impala I recently purchased a pre-owned 2015 Chevy Impala with the exceptional help of Mike Burns I got exactly what I was looking for! He went above and b I recently purchased a pre-owned 2015 Chevy Impala with the exceptional help of Mike Burns I got exactly what I was looking for! He went above and beyond to provide me with the vehicle I had been looking for. Jennifer Simons made financing a breeze. I absolutely will be purchasing my next vehicle from them again and will recommend them to all my friends and family! More
by Auto-image
Employees Worked With
Mike Burns, Jennifer Simons
October 25, 2015
Great Customer Service I just purchased my third car from Austin and he has been beyond helpful and has made each experience painless and hassle free. I would reccomend this I just purchased my third car from Austin and he has been beyond helpful and has made each experience painless and hassle free. I would reccomend this dealer to anyone looking for a good honest respectful place to buy a vehicle! More
by jlong14
Employees Worked With
Austin Pallo
October 23, 2015
Great Experience! Mike Burns and Jennifer Simmons were very enjoyable to work with. They explored my options with me with great knowledge and detail. I would recommend Mike Burns and Jennifer Simmons were very enjoyable to work with. They explored my options with me with great knowledge and detail. I would recommend this dealership along with their staff. A++++++ Thanks again Mike and Jennifer! C Alexander More
by calex
Employees Worked With
Mike Burns, Jennifer Simons
