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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
November 01, 2015
I like suburban I've never met such a great group of people. Even their general manager has such a good heart! I met mark and Linsy by inquiring through the Internet I've never met such a great group of people. Even their general manager has such a good heart! I met mark and Linsy by inquiring through the Internet and they were so helpful from the first email. Needless to say I got a beautiful SUV from them without any hesitation. Thanks guys! More
by A2guru2
Employees Worked With
Lindsey Unrath, Mark Brown
November 01, 2015
the best for car buying loved working with Mark and Lins on a new (new to me but preowned) car. The whole place was really nice, but they made me comfortable from the moment loved working with Mark and Lins on a new (new to me but preowned) car. The whole place was really nice, but they made me comfortable from the moment I called in. Really easy to get along with and MOST importantly they listened to me. That made me feel like it was about me, not them. Two thumbs up! More
by janehorsey1
Employees Worked With
Lindsey Unrath, Mark Brown
October 31, 2015
Best in the biz Customer service is top notch. Salesman Mike Burns went the extra mile to make sure I got the car I wanted within budget. Friendly and knowledgeable, Customer service is top notch. Salesman Mike Burns went the extra mile to make sure I got the car I wanted within budget. Friendly and knowledgeable, he made everything about my car purchase easy and hassle-free. More
by dread14058
Employees Worked With
Mike Burns, John Blattner
October 31, 2015
Suburban treats you right I bought a car from Mark and Linsy and they treated me like a friend rather than just a stranger. It was a very comfortable experience and I'm recomme I bought a car from Mark and Linsy and they treated me like a friend rather than just a stranger. It was a very comfortable experience and I'm recommending them to everyone I know! More
by LuinA2
Employees Worked With
Lindsey Unrath, Mark Brown
October 31, 2015
Great deal! I bought a used car from the used lot on Jackson from Scott Schindler. Good deal and great service. I left happy and feeling good! I bought a used car from the used lot on Jackson from Scott Schindler. Good deal and great service. I left happy and feeling good! More
by Erik11468
Employees Worked With
Scott Schindler
October 31, 2015
Used car sales Scott helped me find the car that was right for me, at a reasonable price. Very happy with my purchase, and would buy my next purchase from them again Scott helped me find the car that was right for me, at a reasonable price. Very happy with my purchase, and would buy my next purchase from them again! More
by Vic Rattlehead
Employees Worked With
Scott Schindler
October 30, 2015
Mark and Linsy were great I wasn't sure if I wanted to lease or purchased a preowned car, so I emailed off their website to see if they could help. Linsy set me up to meet wit I wasn't sure if I wanted to lease or purchased a preowned car, so I emailed off their website to see if they could help. Linsy set me up to meet with Mark and go over all my options. They were really helpful without being pushy and helped me make a decision I was comfortable with! I love my new car and the experience was so easy! More
by annaleese
Employees Worked With
Lindsey Unrath, Mark Brown
October 30, 2015
Great experience My salesperson Scott was really helpful. He really took the extra time to walk me through the process. He was also very knowledgeable and helpful. My salesperson Scott was really helpful. He really took the extra time to walk me through the process. He was also very knowledgeable and helpful. More
by Gk
Employees Worked With
Scott Schindler
October 30, 2015
Great help Super helpful and informative. Down to earth and personable. Was looking for a nice used vehicle but didn't want any pressure to buy on the spot. Will Super helpful and informative. Down to earth and personable. Was looking for a nice used vehicle but didn't want any pressure to buy on the spot. Will return to purchase. More
by Used4me
Employees Worked With
Scott Schindler
October 29, 2015
customer interaction is important to me customer interaction is the most important part of any sale. with Scott i got just enough hustle to not to feel like i was just the latest mark. to me customer interaction is the most important part of any sale. with Scott i got just enough hustle to not to feel like i was just the latest mark. i never felt like i was dealing with "a Herb Tarlick". More
by sajewl
Employees Worked With
Scott Schindler
