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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
November 07, 2015
Aaron made our car buying experience great! Although we live within a couple miles from another Chevrolet dealer, I did not get a warm welcome over the phone, so I decided not to visit that deal Although we live within a couple miles from another Chevrolet dealer, I did not get a warm welcome over the phone, so I decided not to visit that dealer. When I called Suburban- Ann Arbor, I was connected with Aaron, he promptly answered any questions I had, gave me additional info, etc. The next day we met with Aaron and left driving a new Impala. I highly recommend Aaron, he's a great sales rep! More
by Tarra
Employees Worked With
Aaron Davidson
November 04, 2015
Excellent Service Came in with limited options as my previous vehicle was on the brink of failure. Mark Brown and Linsy Unrath provided incredible help in helping me t Came in with limited options as my previous vehicle was on the brink of failure. Mark Brown and Linsy Unrath provided incredible help in helping me to pick out and finance my new Chevy Cruze Eco. Will never go to another dealership, they were wonderful. More
by CTAnnArbor
Employees Worked With
Lindsey Unrath, Mark Brown
November 03, 2015
used car Was looking for a used car and Willie wilson help me and he was very pleasant and he helped me with all the questions I had. Was looking for a used car and Willie wilson help me and he was very pleasant and he helped me with all the questions I had. More
by win
Employees Worked With
Willie Wilson
November 02, 2015
Wife loves the "new" used car We traded in our 2004 VW Beetle convertible and bought a 2008 G6 convertible. Was very happy with our salesman Scott Schindler. He went above and beyo We traded in our 2004 VW Beetle convertible and bought a 2008 G6 convertible. Was very happy with our salesman Scott Schindler. He went above and beyond to get the deal we were happy with. When it comes time to buy another vehicle we will be back to see Scott again. The whole experience was very professional from the very beginning. A+ rating. Thank you to the whole staff. More
by carguy63
Employees Worked With
Scott Schindler
November 01, 2015
Wonderful service I was thrilled with the fact that they took care of all my needs,very patient and understanding of my situation. They took the time to explain diffe I was thrilled with the fact that they took care of all my needs,very patient and understanding of my situation. They took the time to explain different options,and made me feel like they care . More
by Copy10
Employees Worked With
Lindsey Unrath, Mark Brown
November 01, 2015
First Car I bought my first car from this company and Mike Burns was absolutely phenomenal. I had other options but Mike really sold the car to me from his nice I bought my first car from this company and Mike Burns was absolutely phenomenal. I had other options but Mike really sold the car to me from his niceness and personality. He was awesome! More
by Chloe1234
Employees Worked With
Mike Burns
November 01, 2015
love my used car sales peeps! I bought my first car from Mark and Linsy 3 years ago and when I called up last week they were still there! I was really excited because they made my I bought my first car from Mark and Linsy 3 years ago and when I called up last week they were still there! I was really excited because they made my car buying experience so comfortable the first time, so when they were still there, it was like that feeling of being at home! You NEVER get that at dealerships these days! Again, they made everything really simple and it was a one-stop-shop and I was in and out with a new (used) car in an hour and a half! I'll be back! More
by CarNinja101
Employees Worked With
Lindsey Unrath, Mark Brown
November 01, 2015
Never going anywhere else When coming to suburban I was skeptical about dealing with a sales person rather than just privately buying a vehicle. Mike Burns made everything very When coming to suburban I was skeptical about dealing with a sales person rather than just privately buying a vehicle. Mike Burns made everything very easy and super personable. He made me feel like he was putting me in a vehicle that he would trust his own daughter in. Thank you Mike, I am a forever customer! More
by liljac
Employees Worked With
Mike Burns
November 01, 2015
Very Positive experience Very pleased with my experience and would recommend the dealership to others who are looking for used cars. Very pleased with the salesman I dealt wit Very pleased with my experience and would recommend the dealership to others who are looking for used cars. Very pleased with the salesman I dealt with More
by Gbody
Employees Worked With
Scott Schindler
November 01, 2015
great shopping & services Thanks Scott for working to make my buying decision easier. I'll be happy to send more friends your way. We'll be back for another visit. Thanks Scott for working to make my buying decision easier. I'll be happy to send more friends your way. We'll be back for another visit. More
by melg
Employees Worked With
Scott Schindler
