Suburban Chevrolet Cadillac of Ann Arbor

Informative, Relatable, Without Being Pushy Visited 6 dealerships and had the best experience with Curt. He was relatable, informative, without being too pushy. Answered our questions without Visited 6 dealerships and had the best experience with Curt. He was relatable, informative, without being too pushy. Answered our questions without pushing us toward features we didn't need. Understood we needed time to make this big of a decision, so avoided the hard sell after the test drive. Took down our information and said he would check in with us in a few days. When we returned, ready to purchase, Curt either answered our questions or found people who could. He helped us get a great deal and made the purchase process as easy as possible. We have a dealer much closer, but we were happier with our service from Curt. More

Great sales staff Mike Burns was very helpful and great to work with loved the speedy service and just the overall experience, will definitely do business with him aga Mike Burns was very helpful and great to work with loved the speedy service and just the overall experience, will definitely do business with him again More

My Order My salesman Mike Burns did a wonderful job ordering and following the building of my Camaro SS. He followed the order so closely that I thought I was My salesman Mike Burns did a wonderful job ordering and following the building of my Camaro SS. He followed the order so closely that I thought I was on the factory floor at the Lansing Grand River assembly plant helping to direct my car's assembly. Everything turned out as expected and the car was delivered on time, paperwork complete and even financing ready and quickly completed so I could be off on my own with this wonderful creation called Camaro. I'm sure that most people today have not experienced placing an order with the factory to get the exact car they want with no compromises. So many cars of the type you want that are almost the same color, almost the same interior and almost the same engine and options combinations that the salesman can talk you into a car that is almost what you want? Not Mike, he made sure I got exactly what I wanted. It's nice to have a salesman that listens instead of talks you into a car that is almost what you want but not really. I'll be back for another. More

Mike Burns Sales Associate - Excellent We recently purchase a vehicle and Mike Burns provided excellent sales service. He provided honest information and was very pleasant to work with. I We recently purchase a vehicle and Mike Burns provided excellent sales service. He provided honest information and was very pleasant to work with. I highly recommend him and would do business with him again! More

Great Experience. Will Buy again from here. I have had the best time with purchasing a car from this sales team. They will forsake get you out of your car and into something brand new. They neve I have had the best time with purchasing a car from this sales team. They will forsake get you out of your car and into something brand new. They never turned me away. Im very thankful for them getting me my 2016 Chevy Cruze :) I LOVE MY NEW CAR. Thank you again!!!!!! More

Quick and fun! Mike made buying my first car so easy and fun! He was very personable and a good dude to do business with! Would definitely recommend him to friends a Mike made buying my first car so easy and fun! He was very personable and a good dude to do business with! Would definitely recommend him to friends and family. More

Dishonesty starts at the top ( GM ) After speaking with you today. I found that the conversation we had about the online service. Or lack there of. Very unprofessional, and disrespectf After speaking with you today. I found that the conversation we had about the online service. Or lack there of. Very unprofessional, and disrespectful. Your lack of knowledge about the vehicle, on auto trader is unacceptable. Your professionalism and talking to me is unacceptable. I could not recommend anyone buying a vehicle from you or suburban Chevrolet, Cadillac. The only person I talked to at the dealership with any courtesy for a customer at all was Mike Burns. I spoke with four different customer service agents and none of them had respect. Absolutely terrible.------------------------------------------------Disrespectful, unprofessional, and now add lying.-------------------------------------------------------------------------------------------------------------------------------------------------------------------- So after all that talk of. We are a no haggle dealership. The price is the price. Mike the GM in four days the price dropped $1000 on this vehicle. Wow. No lying at this dealership ???? You told me the price was the price. No haggling.. Seriously and four days. You drop the price $1000. Is that because I told you about Edmunds price. No class at all. It's sad to think there is a car company with Cadillac's name on it. And treats people like this. Sad!!! More

Very Good experience No hard sell, suggested options that would work for me. Like working with a long time friend and did not make you feel pressured to either buy or sto No hard sell, suggested options that would work for me. Like working with a long time friend and did not make you feel pressured to either buy or stop wasting his time. Made suggestions with good reasons why and listened to what I said and wanted. More

Had a Great Experience I really enjoyed working with Curt. He was patient and found a car for me that met my needs and worked within my budget. He was great. I really enjoyed working with Curt. He was patient and found a car for me that met my needs and worked within my budget. He was great. More

Excellent Service Mike Burns was my salesperson it was a long haul about 2 months. We finally came to a aggreement on price and note and got the deal done. Special than Mike Burns was my salesperson it was a long haul about 2 months. We finally came to a aggreement on price and note and got the deal done. Special thanks to MR. Burns More