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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

3.6
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 898 reviews

November 30, 2016

Awesome Pre-Owned Vehicle Sales Experience! If you are looking for quality pre-owned vehicles with an outstanding experience, be sure to check out this Dealership and be sure to as for Austin Pa More

by Happy Customer!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Pallo
Dec 01, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We are so happy Austin was able to make your car buying experience a pleasurable one. Congratulations on the vehicle and we hope to serve you again in the future!

November 29, 2016

Great service! Dennis Chenoweth was a great help! He took the time to learn what type of truck I was interested in, what options I needed, and made helpful suggestio More

by Jason Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Dec 01, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Jason, thanks for the great feedback and we hope you are enjoying your new truck!

November 29, 2016

No pressure sales We got all the information needed to operate the extensive features on our new truck. I really like the bluetooth handsfree phone. Looking forward to More

by John Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

John, we are so happy Dennis was able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

November 29, 2016

Personal, friendly I have been contemplating turning in my vehicle and purchasing. It is a really stressful process, but I was given great information. I'm examining my More

by Bozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the feedback, and we hope to earn your business!

November 29, 2016

Lease new truck Suburban Chevrolet was very good to deal with Dennis Chenoweth was great to deal with and went out of his way to make things work. More

by Jimi1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the feedback and we hope to work with you again!

November 28, 2016

Great experience! Dennis was an extremely knowledgeable salesman and helped me to decide on a new Suburban LTZ. I received an excellent deal and definitely had my best More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Stacey, we are so happy Dennis was able to make your car buying experience a pleasurable one. Congratulations on the new Suburban LTZ and we look forward to working with you again!

November 28, 2016

This dealership was top notch! Dennis was extremely easy to work with. He helped us get exactly what we were looking for. He made sure we were fully knowledgeable of our vehicle bef More

by Jenlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Dennis and Jennifer, and we hope to work with you again!

November 28, 2016

Drove 75 miles to work with this dealership! Dennis was awesome through the whole process. He found the exact LTZ we were looking for and spent extra time showing us all the features. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the feedback, and we enjoy your new LTZ!

November 28, 2016

Fantastic Dennis did an AMAZING job helping me find the car to fit me perfectly. He worked with me to find the car just right for me, and I personally couldn't More

by Carguy101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the wonderful feedback! Customer service is our top priority and we are so glad that Dennis has provided that to you. We can't wait to work with you again and enjoy your new vehicle!

November 28, 2016

Very good service When I came in I had phenomenal service and Dennis was very kind and helpful in assisting me. I would recommend this dealership to all my friends and More

by Devvvvvvvvv3837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chenoweth
Nov 29, 2016 -

Suburban Chevrolet Cadillac of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Dennis and we look forward to serving you again in the future!

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