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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
May 29, 2017
Professional Experience The professionalism here is awesome and the customer service is second to none. I strongly recommend them to anyone looking for a new or used car. The professionalism here is awesome and the customer service is second to none. I strongly recommend them to anyone looking for a new or used car. More
by Harold
Employees Worked With
Charles Parker, Melissa Garner
May 29, 2017
Good, attentive service work In for a standard maintenance visit. Nothing exceptional. Service writer was polite, easy to deal with and seemed engaged. Took just about the time In for a standard maintenance visit. Nothing exceptional. Service writer was polite, easy to deal with and seemed engaged. Took just about the time he estimated, and he called me immediately to let me know it was done. Escorted me to the pleasant cashier and thanked me for the work. What more could anyone ask for under these circumstances? Doug Turner More
by dturner1308g
Employees Worked With
Sorry, don't remember gentleman's name
May 23, 2017
Great service I've had good service. Illyana Moore is one of the main reasons I would purchase a vehicle again there. Suburban, don't ever let her leave! I've had good service. Illyana Moore is one of the main reasons I would purchase a vehicle again there. Suburban, don't ever let her leave! More
by Mike from Monroe
Employees Worked With
Illyana Moore
May 22, 2017
Treated well! First visit with new truck for service. Was greeted with a smile and well taken care of. Won't hesitate to come back for service. First visit with new truck for service. Was greeted with a smile and well taken care of. Won't hesitate to come back for service. More
by Carole Caplan
Employees Worked With
service
May 22, 2017
Professional and expedient I have purchased several vehicles from Suburban Chevrolet of Ann Arbor for my company. Each time has been an excellent experience. Mike Burns is ext I have purchased several vehicles from Suburban Chevrolet of Ann Arbor for my company. Each time has been an excellent experience. Mike Burns is extremely knowledgeable about each vehicle. He listens to what my use of the vehicle will be and helps advise me. Mike is quick to find exactly what you need so you know without a doubt that you are not settling on a vehicle you won't be happy with. Normally I purchase trucks, however, this time I wanted to purchase a Traverse and Mike was full of helpful information. He was able to quickly find the perfect one for me. I could not imagine ever purchasing a vehicle without Mike's expertise to help me. More
by LIS Construction
Employees Worked With
Mike Burns
May 20, 2017
A+ Service! All the folks are pleasant and courteous. The shuttle driver Ken is awesome! I live in Kalamazoo but don't mind making the drive because of the level All the folks are pleasant and courteous. The shuttle driver Ken is awesome! I live in Kalamazoo but don't mind making the drive because of the level of service I get each time! More
by TR
Employees Worked With
Charles Parker, Bob Kanerva, Melissa Garner
May 13, 2017
New Car Charles Parker and Melissa we're excellent in assisting me with a purchase of my choice. I love their patience and they really do care. A low credit s Charles Parker and Melissa we're excellent in assisting me with a purchase of my choice. I love their patience and they really do care. A low credit score is not an issue for them. More
by Angela
Employees Worked With
Charles Parker, Melissa Garner
May 11, 2017
Awesome price❤️ Bc I got a car I liked at a price I liked and the people there don't talk fr they just stair at you 😂And they don't don't come up and talk to you wit Bc I got a car I liked at a price I liked and the people there don't talk fr they just stair at you 😂And they don't don't come up and talk to you witch is also bad business More
by Henrietta wilson
Employees Worked With
Curt Berjeski
May 09, 2017
Excrellent Customer Service I was converting a lease into a purchase. Anne Martin was fantastic. She made it so easy and always conformed to my schedule. It couldn't have been I was converting a lease into a purchase. Anne Martin was fantastic. She made it so easy and always conformed to my schedule. It couldn't have been a more pleasant experience. Anne is the greatest! More
by artful617
Employees Worked With
Anne Martin
April 23, 2017
Andre Demings is the man! Andre went above and beyond to get me out of a vehicle I didn't like and in to a car that I really wanted. He did more than any other salesman would f Andre went above and beyond to get me out of a vehicle I didn't like and in to a car that I really wanted. He did more than any other salesman would for me, and even spent time with me hours after they closed to show me how things worked in my new car. He's the best! -Jason B. More
by JasoninA2
Employees Worked With
Andre Demings
