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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
July 07, 2017
Excellent truck deal I have purchased 90 vehicles from a certain Chevy dealer in Michigan sonce 1989. I had the opportunity to touch base with a childhood friend of my son I have purchased 90 vehicles from a certain Chevy dealer in Michigan sonce 1989. I had the opportunity to touch base with a childhood friend of my son's Mike Burns and the rest is history Great service in finding the perfect truck for our company I love this young man you have our business from now on zi sent a friend to him and he foynd her the perfect SUV for 5 children and quickly Thanks Mike More
by Pet Care Services
Employees Worked With
Mike Burns
July 06, 2017
THE BEST SERVICE I HAVE GOT IN A LONG TIME. NO PRESSURE HE LISTEN TO WHAT I WANTED. VERY FRIENDLY AND HELPFUL.WENT OUT OF HIS WAY TO HELP US. WOULD DEFINITELY COME BACK. AND DEAL WITH MIKE BURNS NO PRESSURE HE LISTEN TO WHAT I WANTED. VERY FRIENDLY AND HELPFUL.WENT OUT OF HIS WAY TO HELP US. WOULD DEFINITELY COME BACK. AND DEAL WITH MIKE BURNS. More
by william shook
Employees Worked With
Mike Burns
July 05, 2017
Good place to buy a car Sales person was very friendly he got me a real good deal and i brought my son in and i was worried about getting him approved for a loan becaus Sales person was very friendly he got me a real good deal and i brought my son in and i was worried about getting him approved for a loan because he had no credit there financial l ady got him approved and he got his dream car More
by Jim needham
Employees Worked With
Curt Berjeski
July 04, 2017
Mike Burns Mike went above and beyond to find the exact car I wanted within my price range, with even more options than I could have hoped for! He made everythin Mike went above and beyond to find the exact car I wanted within my price range, with even more options than I could have hoped for! He made everything as comfortable and straightforward as possible. We’re thrilled with the quality of our vehicle, and could not be more pleased with the service at Suburban of Ann Arbor! We walked away with peace of mind from a vehicle purchase, which was a new experience for us. We will definitely be back to see him when the time comes to buy our next car, no doubt about it. More
by Ashburybrandy
Employees Worked With
Mike Burns, Melissa Garner
July 04, 2017
Great experience I visited Suburban Chevrolet last week looking to purchase a vehicle for my 16 year old daughter. I could not be more pleased with the exceptional cu I visited Suburban Chevrolet last week looking to purchase a vehicle for my 16 year old daughter. I could not be more pleased with the exceptional customer service that I received at this dealership. Curtis Berjeski is extremely professional, patient, and knowledgable. He politely addressed all of my questions and concerns while helping me find the perfect car for my daughter. Curtis even personally delivered the car to my home! I genuinely appreciate the excellent customer service that I received from the staff at Suburban Chevrolet. Thank you for an amazing experience. More
by Cimone
Employees Worked With
Curt Berjeski
July 04, 2017
Great Transaction Anne did a wonderful job. She was friendly and professional. This was a guick and smooth transaction. We live in Jackson, but this was our fourth purc Anne did a wonderful job. She was friendly and professional. This was a guick and smooth transaction. We live in Jackson, but this was our fourth purchase from Suburban Chevrolet. Thank you. More
by Todd67nova
Employees Worked With
Anne Martin
July 03, 2017
So happy I just got my car TODAY! They were so quick so fast and so ON IT! Did I mention patient? I really appreciate everything they worked out for me and my I just got my car TODAY! They were so quick so fast and so ON IT! Did I mention patient? I really appreciate everything they worked out for me and my deal. Melissa even found an order and made me want to cry! So very ecstatic More
by Jaz123
Employees Worked With
Charles Parker, Melissa Garner
June 30, 2017
Pleasant experience, great service Went to a few dealerships when looking to pick up vehicles for me and my wife. Suburban was by far the best experience: informative and responsive yet Went to a few dealerships when looking to pick up vehicles for me and my wife. Suburban was by far the best experience: informative and responsive yet no pressure salesman, straightforward pricing. Would happily recommend this dealership and our salesperson to anyone looking to purchase or lease a Chevy vehicle. More
by chevyfam
Employees Worked With
Dennis Chenoweth
June 30, 2017
Stellar customer service! We stopped in randomly after turning a lease in at a dealership across the street. Our goal was only to look at trucks, not necessarily leave with one We stopped in randomly after turning a lease in at a dealership across the street. Our goal was only to look at trucks, not necessarily leave with one. Rodney Gary worked with us on choosing the right truck to review. No pressure sales pitch, just an inquisitive conversation to ensure all of our questions were answered. We were so pleased with the process that we decided to lease a new 2017 Chevy Silverado. In addition to working with a wonderful rep like Rodney, we ended our trip with the finance specialist, Cliff who was equally as awesome. Every interaction felt like we were talking to people who have been in our lives for longer than a few hours. Great place, we will return for all our future vehicle purchases. More
by Melinda Ann ONeill
Employees Worked With
Clifton Elasivich, Rodney Gary
June 28, 2017
Seamless New Car Experience! I can't recommend this dealership enough! Mike Morrell is an absolute pleasure to deal with, especially after having such a bad experience with anothe I can't recommend this dealership enough! Mike Morrell is an absolute pleasure to deal with, especially after having such a bad experience with another Chevrolet dealership in the Metro Detroit area. A genuinely friendly salesman is most certainly a relief in today's car buying experience. I look forward to the day I have to return when it comes time to replace my girlfriend's vehicle. More
by Vin
Employees Worked With
Bob Kanerva, Mike Morell, Brad Overly
