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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
July 13, 2017
Great Experience!-Diane I came to the dealership looking for a car for my college aged daughter. Curt was extremely helpful and helped me find an ideal car for my daughter! I came to the dealership looking for a car for my college aged daughter. Curt was extremely helpful and helped me find an ideal car for my daughter! Definitely worth the trip to Ann Arbor. More
by dstebb81
Employees Worked With
Curt Berjeski
July 13, 2017
Great People It was a very good buying experience. They were very helpful and easy to work with. They went above and beyond to get me into my new car and at a goo It was a very good buying experience. They were very helpful and easy to work with. They went above and beyond to get me into my new car and at a good price. More
by J_UM
Employees Worked With
Curt Berjeski
July 13, 2017
Hands down the absolute best!!!!! I've purchased two cars from this dealership and I couldn't be more satisfied! Mike Burns is an awesome salesman and he always takes great care of his I've purchased two cars from this dealership and I couldn't be more satisfied! Mike Burns is an awesome salesman and he always takes great care of his customers ensuring reliable transportation, friednly service and always makw sure his customers leave excited about their purchase! More
by Qr28
Employees Worked With
Mike Burns
July 12, 2017
Paid for apart that was not put on This is the second review any that I have sent in short paid for a part it was never installed on my car. My service person was no help. It is too lo This is the second review any that I have sent in short paid for a part it was never installed on my car. My service person was no help. It is too long to go into it if someone really wants to know please contact me. I don't know if I will trust your service department again. More
by Badservice1
Employees Worked With
Daniel Weiss
July 12, 2017
Above and Beyond I had a difficult situation that I brought to the sales and finance staff. Not only did they find a solution for me, but they actually made my situati I had a difficult situation that I brought to the sales and finance staff. Not only did they find a solution for me, but they actually made my situation better! True customer service, above and beyond! Thanks again Mike! More
by AmandaMcQ
Employees Worked With
Mike Burns, Jennifer Simons
July 11, 2017
Wow!!!!!!! What a guy! I will recommend him to anyone looking for a car. Very flexible, understanding and curteous! Will definitely be back once this lease is u What a guy! I will recommend him to anyone looking for a car. Very flexible, understanding and curteous! Will definitely be back once this lease is up! More
by Martell317
Employees Worked With
Curt Berjeski
July 10, 2017
Mike Burns is the man to see! Mike was wonderful in helping me buy my car. I fully trust him to be honest with me on his opinions and will go back to see him again to buy another c Mike was wonderful in helping me buy my car. I fully trust him to be honest with me on his opinions and will go back to see him again to buy another car. I have no problem recommending Mike to my family and friends. More
by Kristin
Employees Worked With
Mike Burns
July 10, 2017
Excellent! This dealership is excellent! I would definitely recommend them to others. Also, Curt, my salesperson, is extremely helpful and knowledgeable! I fo This dealership is excellent! I would definitely recommend them to others. Also, Curt, my salesperson, is extremely helpful and knowledgeable! I found his opinions and insight to be very helpful in making my final decision. More
by GoBlue!
Employees Worked With
Curt Berjeski
July 09, 2017
Piss poor body shop My 2016 silverado has been dented by someone at the dealership so it was getting fixed and painted.. hahaha what a joke maco could have done a better My 2016 silverado has been dented by someone at the dealership so it was getting fixed and painted.. hahaha what a joke maco could have done a better job than these guys there was a tone of dirt in the paint also the clear coat was coming off my fuel door and they taped around all the plastic on the bedside. There is clear on every plastic piece on the truck!!!! It's a NEW truck why do such a poor job!!!!! I haven't had my truck in over a month now!!!! I think I deserve some kind of compensation for all my troubles!!!I am happy to say that nick chesla has takin it in his own hands and sending my truck to a body shop that will do the job RIGHT!!! Thank you nick for that!!!! He has been great through this poor experience with the Ann Arbor collision center!! I More
by Carp25
Employees Worked With
Dominic Magliocco, Curt Moore, Whitney Mosser
July 08, 2017
AWESOME Mike has been my sales person for the last 8 years. In that time I have brought 6 cars from him. I have yet to meet a sales person like Mike. He goes Mike has been my sales person for the last 8 years. In that time I have brought 6 cars from him. I have yet to meet a sales person like Mike. He goes up and above to make sure all of our needs are meets and that we leave there happy with the vehicle we purchased. AWESOME MIKE IS WHAT I CALL HIM. More
by BITL
Employees Worked With
Mike Burns, Jennifer Simons
