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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
July 20, 2017
Service Excellent customer service! Had a service issue and they took care of it. Dwayne was awesome!! Felt like my business was really appreciated! I would h Excellent customer service! Had a service issue and they took care of it. Dwayne was awesome!! Felt like my business was really appreciated! I would highly recommend to anyone! More
by Kgreenwood
Employees Worked With
Dwayne
July 19, 2017
2018 Equinox We just purchased our second Equinox from Salesperson Eric Gilliam. He is the best at providing information and the right car and deal by listening t We just purchased our second Equinox from Salesperson Eric Gilliam. He is the best at providing information and the right car and deal by listening to you as the customer, and going beyond your expectations. His low-key manner is appreciated after multiple bad experiences at 2 other Chevy dealerships. THEN, We came in with approvals for loans from our banks, but Eric thought they could help us more with even better financing. Eric introduced us to Brad Overly. Brad was so helpful and found us a better deal and did not manipulate us or make us feel guilty if we didn't purchase extra products. He was so friendly and helped us save money with our loan. Thank you to Eric, Brad, and Suburban Ann Arbor. You sure keep us coming back! We will continue to recommend Eric, Brad, and Suburban. More
by MaryL
Employees Worked With
Eric Gilliam, Brad Overly
July 18, 2017
Body Work Great Service. Very kind folks. Quality work . The folks at the dealerships care about the customer. I have gone many times and always been satisfied Great Service. Very kind folks. Quality work . The folks at the dealerships care about the customer. I have gone many times and always been satisfied with service. More
by Joel124
Employees Worked With
Dominic Magliocco, Curt Moore, Whitney Mosser
July 18, 2017
Mike Burns is the BEST Mike really cares about his customers needs. I've bought several vehicles from him and he has always made sure to do his best at finding the car I wa Mike really cares about his customers needs. I've bought several vehicles from him and he has always made sure to do his best at finding the car I want for a really reasonable price. He is very friendly and makes sure to keep you informed the whole process of searching for and buying the vehicle. Five stars to you Mike I LOVE MY SRX !!! More
by BrandiJo
Employees Worked With
Mike Burns
July 17, 2017
Buying a Bolt I had a surprisingly pleasant experience purchasing a Chevrolet Bolt for my son with able assistance provided by sales expert Gagik Vantanyan and fina I had a surprisingly pleasant experience purchasing a Chevrolet Bolt for my son with able assistance provided by sales expert Gagik Vantanyan and finance director Brad Overly. More
by don sherman
Employees Worked With
Gagik Vartanyan, Brad Overly
July 17, 2017
New 2017 Silverado Just picked up my new Silverado last Friday, love the new truck. had a 2014 so the interior is almost the same but I got leather this time. Great peop Just picked up my new Silverado last Friday, love the new truck. had a 2014 so the interior is almost the same but I got leather this time. Great people to work with sales and service, have used this dealer for some time now. More
by jerryb
Employees Worked With
Eric Gilliam, Anne Martin
July 17, 2017
Great selection, low pressure sales! Large selection of quality used cars at fair prices. Mike was helpful but low pressure making the buying process enjoyable. I would highly recommend c Large selection of quality used cars at fair prices. Mike was helpful but low pressure making the buying process enjoyable. I would highly recommend coming here if your looking for a new used car. More
by maliky2losee
Employees Worked With
Mike Burns
July 16, 2017
Ann is amazing! Ann Martin is very professional I have been leasing my car's through her for years she has always been so friendly and made me feel like family I will Ann Martin is very professional I have been leasing my car's through her for years she has always been so friendly and made me feel like family I will definitely recommend Ann to my friend's! More
by Sunrise48104
Employees Worked With
Anne Martin
July 15, 2017
Great satisfaction Went out of his way to get me the best deal possible. Very polite and honest. I would definitely buy another car from him and can't wait to come back. Went out of his way to get me the best deal possible. Very polite and honest. I would definitely buy another car from him and can't wait to come back. More
by Megan Smith
Employees Worked With
Curt Berjeski
July 15, 2017
Simple and very helpful! Came out with a great deal and great condition car. Very pleased! Well organized and the help there is spot on perfect. I would buy from here again fo Came out with a great deal and great condition car. Very pleased! Well organized and the help there is spot on perfect. I would buy from here again for sure! More
by Nic Grable
Employees Worked With
Mike Burns
