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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
August 06, 2017
Happy First time Chevy Owner This was our first time buying a Chevrolet product and we couldn't be happier with our experience. Coming from a family that always purchased from ano This was our first time buying a Chevrolet product and we couldn't be happier with our experience. Coming from a family that always purchased from another American Automaker, when they couldn't get what we wanted within our budget and in the time frame we needed, we asked friends and family for suggestions. This dealership came highly recommended. Now we can make that same highly recommended suggestion. Our sales professional also came highly recommended. Maryann was great!! She listened to all our questions and concerns and made things happen. We would highly recommend her as well. Thank you so much for making our purchase process a very pleasant transaction. More
by Bill and Keri Willson
Employees Worked With
Brad Overly, Maryann Bringhurst
August 04, 2017
Suburban Chevy ........Low stress ......I love it Worked with Eric Gilliam and the deal could not have been better . Five Star Dealer for Sure . Car buying for me was never like this ......LOW STRES Worked with Eric Gilliam and the deal could not have been better . Five Star Dealer for Sure . Car buying for me was never like this ......LOW STRESS ...... More
by Hawkeye
Employees Worked With
Eric Gilliam
August 01, 2017
Suburban Ann Arbor Eric took great care of us, as he always does. He epitomizes service. I recommend Eric, Dave Butler and Suburban to all my friends and family. Eric took great care of us, as he always does. He epitomizes service. I recommend Eric, Dave Butler and Suburban to all my friends and family. More
by Jackieb1
Employees Worked With
Eric Gilliam
July 31, 2017
Quick response, Quick to get my vehicle from out of state. They were very responsive- responded to emails often within minutes. The car I wanted was in Ohio not Michigan, and they were able to get it the same They were very responsive- responded to emails often within minutes. The car I wanted was in Ohio not Michigan, and they were able to get it the same day and deliver it to my desired location the next morning. I am not very close to Ann Arbor. The salesperson took his time to show me how to use some of the features when he dropped off the car. They sent delicious bakery cookies to my home... I want more! Great customer experience. More
by WhitneyM
Employees Worked With
Eric Gilliam
July 31, 2017
Great customer relationship Mike was absolutely great to work with. He was very polite and easy to deal with. I highly recommend using Mike for all future purchases. Mike was absolutely great to work with. He was very polite and easy to deal with. I highly recommend using Mike for all future purchases. More
by Lee electric
Employees Worked With
Mike Bohnett
July 31, 2017
Easiest purchase ever Ann Martin made the purchase of my Chevy Equinox the most pleasant experience I have ever had when buying a car. She is enthusiastic and knowledgeabl Ann Martin made the purchase of my Chevy Equinox the most pleasant experience I have ever had when buying a car. She is enthusiastic and knowledgeable, and she had everything in order when I went in to make the actual purchase. It was painless and streamlined. She took time to orient me to the vehicle, I would buy again from her in a heartbeat. More
by happyowner
Employees Worked With
Ann Martin
July 29, 2017
Awesome experience Curt was great to work with and did a remarkable job getting me into a car I really appreciate the work he and the team did Curt was great to work with and did a remarkable job getting me into a car I really appreciate the work he and the team did More
by Luke0987
Employees Worked With
Curt Berjeski
July 28, 2017
Great experience working with Mr. Gary. He got me in a brand new Chevy Trax. I would recommend to any friends and family. 10 out of 10 working with Mr. Gary. He got me in a brand new Chevy Trax. I would recommend to any friends and family. 10 out of 10 More
by Jalyn
Employees Worked With
Rodney Gary
July 28, 2017
above and beyond Everyone we dealt with, especially Curt, went above and beyond to help us lease a new car. His enthusiasm for his work is clear and made the process e Everyone we dealt with, especially Curt, went above and beyond to help us lease a new car. His enthusiasm for his work is clear and made the process enjoyable. More
by jk2017
Employees Worked With
Curt Berjeski
July 21, 2017
curtis berjeski I went into this dealership to take a look at, and drive a vehicle I was interested in..After the test drive Mr Berjeski asked " how did you like the I went into this dealership to take a look at, and drive a vehicle I was interested in..After the test drive Mr Berjeski asked " how did you like the car?" I told him I was interested. And what this gentleman did was absolutely outstanding. Very polite knowledgeable and did not make a hard sale pitch. I will definitely go back to see him if I need to buy a new car.. More
by Wolverine50
Employees Worked With
Curt Berjeski
