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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
August 29, 2017
service department I have a leased vehicle and my last least I leased from Suburban Chevrolet. My other cars not leased from Suburban I always brought them to this de I have a leased vehicle and my last least I leased from Suburban Chevrolet. My other cars not leased from Suburban I always brought them to this dealership because it is close to home. However, more than that I don't know much about my automobiles, other than I want to be safe. My husband passed away 8 years ago and another thing I took for granted was his keeping our cars in safe condition for me. Since he has passed this is my job now and I trust this dealership because of their experience, truth about the needs of the vehicle and when I drive out of the dealership I know they have done the job right! Also, they are pleasant and patient. Comfortable waiting room, coffee and personable people that are ready and willing to give you a ride home and in addition pick you up and take you back to the dealership. More
by maryrose
Employees Worked With
Gagik Vartanyan
August 27, 2017
Routine maintenance on my Malibu. Duane took great care of all aspects of the experience. I was out on time and everything was perfect. I would recommend Duane and the service team to Duane took great care of all aspects of the experience. I was out on time and everything was perfect. I would recommend Duane and the service team to anyone. More
by artful617
Employees Worked With
Duane, Anne Martin
August 20, 2017
Great service Duane always takes good care of me and my car!! Thanks guys!, You always do a good job and I love that you vacuum my wash my car too. Duane always takes good care of me and my car!! Thanks guys!, You always do a good job and I love that you vacuum my wash my car too. More
by Jamiepido1
Employees Worked With
Duane in service
August 18, 2017
Easy process I came in curious about the Trax, and ended up liking it enough to buy it. Maryann was extremely helpful, personable, and great to work with. This w I came in curious about the Trax, and ended up liking it enough to buy it. Maryann was extremely helpful, personable, and great to work with. This was the best car buying experience I've ever had. More
by Kristin03
Employees Worked With
Maryann Bringhurst
August 18, 2017
Outstanding service from Duane as my Service Consultant I have previously provided an e-mail to your dealership that summarized the excellent and professional service I personally received from Duane. His I have previously provided an e-mail to your dealership that summarized the excellent and professional service I personally received from Duane. His concern for the proper repair of my 2010 Equinox reassured me that my vehicle would be properly taken care of, plus he kept me updated regarding the repair process & status. More
by dave123
Employees Worked With
Duane - Service Dept.
August 17, 2017
Oil change an tire rotation My Oil Change was handle very Professionally the crew had me in and out quickly. I was able to go on with my day I appreciate the great service My Oil Change was handle very Professionally the crew had me in and out quickly. I was able to go on with my day I appreciate the great service More
by Rawwar1985
Employees Worked With
Devon Campbell, Rodney Gary
August 16, 2017
A great experience Curt Berjeski Did an excellent job. It was a pleasure working with someone so knowledgeable. I'll be back for sure. Thanks again Curt Berjeski Curt Berjeski Did an excellent job. It was a pleasure working with someone so knowledgeable. I'll be back for sure. Thanks again Curt Berjeski More
by James0454
Employees Worked With
Curt Berjeski, Bob Kanerva, Brad Overly
August 13, 2017
Very satisfied Thanks for giving me a fair price on my trade in and getting me into a reliable vehicle. This dealership is also very good about getting a loaner when Thanks for giving me a fair price on my trade in and getting me into a reliable vehicle. This dealership is also very good about getting a loaner when need be. More
by Stud
Employees Worked With
Rodney Gary, Bob Kanerva
August 09, 2017
Striking Excellence Illyana and her entire service crew are the best I've known over the course of 40+ years of car ownership. And the popcorn's an inspired touch! Illyana and her entire service crew are the best I've known over the course of 40+ years of car ownership. And the popcorn's an inspired touch! More
by DMG
Employees Worked With
Illyana and a member of her team whose name I don't have.
August 08, 2017
Thank you! Went in for an oils change and when I got home my tire pressure light came on. I called they told me come in and they could fix it quickly. Well, I c Went in for an oils change and when I got home my tire pressure light came on. I called they told me come in and they could fix it quickly. Well, I couldn't get there so they came to me!!!! How awesome was that!!!!! A quick fix and I was all set!! Thank you!! More
by Rugrat200324
Employees Worked With
Tommy, the gentleman who drove you and fixed it sorry don't remember his name off hand
