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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
945 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 945 reviews
August 22, 2018
Best Service Center I'm always happy with my oil changes at Suburban Chevy service center! Duane Truhn is an awesome service rep and very knowledgeable and willing to ans I'm always happy with my oil changes at Suburban Chevy service center! Duane Truhn is an awesome service rep and very knowledgeable and willing to answer all my "extra" car questions! Always great to see his smile! More
by Jennifer F
Employees Worked With
Duane Truhn
August 22, 2018
great service Great service! Everyone was great at answering all my questions, even the silly ones. All with a smile on her face. I was extremely impressed by the Great service! Everyone was great at answering all my questions, even the silly ones. All with a smile on her face. I was extremely impressed by the great spirit of almost everyone I encountered. More
by Customer 2334
Employees Worked With
Eric Gilliam
August 21, 2018
Service Is Always Excellent Duane is always very friendly and accommodating. Excellent customer service. Very courteous and professional. Always a good experience and excellent c Duane is always very friendly and accommodating. Excellent customer service. Very courteous and professional. Always a good experience and excellent communication. Service handled in a timely manner More
by Beth AnnE
Employees Worked With
Duane “Squeak Lyle “ Truhn
August 20, 2018
Service Duane is that best,because got my car back running.. An gave a good deal. I'll definitely come back.also tell my friends. Thank you... Duane is that best,because got my car back running.. An gave a good deal. I'll definitely come back.also tell my friends. Thank you... More
by Coolcash
Employees Worked With
Duane Truhn
August 20, 2018
Service Duane is amazing. Excellent people skills, always goes above and beyond. Always has a smiling face and a very kind voice over the phone. Great Duane is amazing. Excellent people skills, always goes above and beyond. Always has a smiling face and a very kind voice over the phone. Great More
by Knox
Employees Worked With
Duane Truhn
August 20, 2018
Service overview Went to the service department with some questions and MaKayla was eager to help. Very friendly and helpful. I will definitely take my car back for se Went to the service department with some questions and MaKayla was eager to help. Very friendly and helpful. I will definitely take my car back for service. More
by Ford08
August 19, 2018
Lovely and friendly service. Duane was exceptional and friendly! The perfect service! He really took the time to explain everything and help me out a lot. I'd recommend his servic Duane was exceptional and friendly! The perfect service! He really took the time to explain everything and help me out a lot. I'd recommend his service to all of my friends and family. More
by neighborhood mom
Employees Worked With
Duane Truhn
August 17, 2018
Suburban Chevrolet in Ann Arbor I have used suburban for some time now and I must say I am thoroughly pleased with the service each and every time I go into the dealership. Duane is I have used suburban for some time now and I must say I am thoroughly pleased with the service each and every time I go into the dealership. Duane is my go to advisor, his customer service is unmatched. He always has a smile on his face and delivers high quality service. Duane is the best More
by Jemson
Employees Worked With
Duane Truhn
August 17, 2018
Duane is the man Every time I come into this dealer, Duane treats me with respect and professionalism. I can trust him to serve all of my needs and he always takes car Every time I come into this dealer, Duane treats me with respect and professionalism. I can trust him to serve all of my needs and he always takes care of me, whatever the issue. With him in the service department, you definitely want to get your vehicle serviced here! - Austin Adams aka. Dave's Son More
by AustinAdams
Employees Worked With
Duane Truharn
July 01, 2018
Excellent service Every time we are looking for a car, we go to this dealer. They listen and take great care of our needs. Melissa and Charles are a great combo! Every time we are looking for a car, we go to this dealer. They listen and take great care of our needs. Melissa and Charles are a great combo! More
by megganmolloy
Employees Worked With
Melissa Garner
