Suburban Chevrolet Cadillac of Ann Arbor

He really does go above and beyond! Mike was so patient and so helpful in helping me to finally get my little purple Spark earlier this year. Many things cropped up seeming intent on spo Mike was so patient and so helpful in helping me to finally get my little purple Spark earlier this year. Many things cropped up seeming intent on spoiling my purchase experience . But, Mike was persistent and found MY car at a dealership in Ohio. I was so happy to see it the day it arrived!! He treated me like family, answered all my (silly) questions and helped to secure the best deal possible. He is always pleasant and happy. I can tell that he loves his job and loves helping people get their "dream" vehicle. I have recommended him many times already to people I know who are thinking about purchasing a car. He is such an asset to Suburban Chevy. More

XT5 lease Lease turn in and new lease of a 2017 Cadillac XT5 couldn’t have gone smoother. Anne Martin had every i dotted and t crossed when we arrived, and she Lease turn in and new lease of a 2017 Cadillac XT5 couldn’t have gone smoother. Anne Martin had every i dotted and t crossed when we arrived, and she did a really helpful feature demo. More

Service Consultant Eric Butler Consultant Eric ButlerTook care of me immediately when I showed up without an appointment. Was extremely personable and very professional. And got me Consultant Eric ButlerTook care of me immediately when I showed up without an appointment. Was extremely personable and very professional. And got me in and out of there as quickly as possible. You can’t ask for anything more than that he was great More

Collision Center -- Thorough, Timely, Smooth Process My car was recently in a substantial accident which required extensive repairs (>$10K) in multiple areas. Suburban worked with my claims adjuster to p My car was recently in a substantial accident which required extensive repairs (>$10K) in multiple areas. Suburban worked with my claims adjuster to provide a seamless experience for me. The employees I dealt with were all truly professionals and take their work seriously. My positive experience also helped mitigate the stress that comes with being in a major car accident. One small issue: the post-repair detailing work is appreciated, but when cleaning/chemical residue is left on interior surfaces, it is both unsightly and difficult to remove.. More

A Truly Great Car Buying Experience Mike Burns and Jennifer made this purchase a breeze. All costs of ownership were explained to me in a perfectly understandable manner and appropriate Mike Burns and Jennifer made this purchase a breeze. All costs of ownership were explained to me in a perfectly understandable manner and appropriate comparisons were made to aid in my decision to buy. Great team. I would HIGHLY recommend them and plan to work with them again on future buys. Steve Larson More

Excellent to work with Could not of ask for a better sales person in Terry Olson. I ended up leasing elsware because of color selection / equipment Also it required a 1 Could not of ask for a better sales person in Terry Olson. I ended up leasing elsware because of color selection / equipment Also it required a 11 hour trip to complete transaction in a short time frame I will keep you in mind when my other lease expires in 12 month s Thanks Terry. Don Walworth. Northport, Michigan. And. Go. Blue More

Good Sales Team Efforts to quickly accommodate were made. Selection was limited. I appreciate the fact that they were willing to stay late and delivered my vehicle a Efforts to quickly accommodate were made. Selection was limited. I appreciate the fact that they were willing to stay late and delivered my vehicle after making necessary adjustments. More