Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Suburban Cadillac of Troy - Service Center
Troy, MI
51 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
51 Reviews of Suburban Cadillac of Troy - Service Center
Sort by
August 01, 2021
First time at your dealership and was treated very well. Very friendly and informative. I will be recommending this dealership to all my friends. Thank you Very friendly and informative. I will be recommending this dealership to all my friends. Thank you More
by Mbasta323
Employees Worked With
Michelle Moore
June 24, 2021
We have owned multiple vehicles purchased at this dealership over the last 40+ years and have never been disappointed in the attention to detail of the sales people and greatly recommend the service dealership over the last 40+ years and have never been disappointed in the attention to detail of the sales people and greatly recommend the service department for its honesty and quality of parts and work More
by Farmers Daughter
Employees Worked With
Thomas Lisk
April 09, 2021
I purchased my used car from Neal Wozniak and was pleased with the transaction. I’ve dealt with Aaron Bax in the Service Department and always receive professional and courteous service at Suburban Cadillac with the transaction. I’ve dealt with Aaron Bax in the Service Department and always receive professional and courteous service at Suburban Cadillac in Troy. More
by Born2golf18
March 14, 2021
I love working with Jack. He keeps me informed, on time and out the door without issues. I appreciate that my car is returned washed and no problem with providing a loaner or ride to work if needed. Keep and out the door without issues. I appreciate that my car is returned washed and no problem with providing a loaner or ride to work if needed. Keep up the great work! More
by Robin N
Employees Worked With
Jack Bergman in Service
February 24, 2021
Why do I like Suburban? Because I know that they will adhere to my scheduled appointment. That means everything! Jack Bergman is the best! Natalie M. adhere to my scheduled appointment. That means everything! Jack Bergman is the best! Natalie M. More
by natalie
Employees Worked With
Jack Bergman
November 20, 2020
I was and always very satisfied with the professionalism of the service I received at this dealership. Especially in the service department. Mr Tom lick has always been very helpful. of the service I received at this dealership. Especially in the service department. Mr Tom lick has always been very helpful. More
by Mortyfg
Employees Worked With
November 02, 2020
Thomas Lisk is a professional and has provided me with excellent service for many years. I hope to do business with Tom and Suburban Cadillac for many more years to come. excellent service for many years. I hope to do business with Tom and Suburban Cadillac for many more years to come. More
by tpfcaptain
Employees Worked With
None.
August 06, 2020
Completely 100% not satisfied with the customer service Department kept my car for eight days no phone calls no update completely not satisfied with the customer service unbelievable. Department kept my car for eight days no phone calls no update completely not satisfied with the customer service unbelievable. More
by smbturner
Employees Worked With
Service department
July 25, 2020
Dan runs a very smooth and efficient department. His Dan runs a very smooth and efficient department. His team is always courteous and quick to make sure your visit is quick and your vehicle is alway Dan runs a very smooth and efficient department. His team is always courteous and quick to make sure your visit is quick and your vehicle is always returned sparkling clean. More
by Hsbicknell
