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Suburban Cadillac of Plymouth

Plymouth, MI

4.5
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations. SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community. WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI? Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help! CLOSE TO HOME IN ONE CONVENIENT LOCATION Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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40475 Ann Arbor Rd

Plymouth, MI

48170

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Showing 424 reviews

March 30, 2020

Great experience working with Keith Long. Keith did a great job explaining the differences between the models. The options available for each and the availability of inventory once I selected the vehicle More

by stevemellos
Recommend Dealer
Yes
Employees Worked With
Keith Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Suburban Cadillac of Plymouth responded

Hi, thank you for your kind review; we are happy to pass along your comments to Keith and the team here at Suburban Cadillac of Plymouth! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

March 26, 2020

I just bought a 2018 certified platinum Escalade from them and my salesman Andrew was awesome and patient with me I highly recommend this dealership. More

by Vanaida
Recommend Dealer
Yes
Employees Worked With
Drew Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Suburban Cadillac of Plymouth responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We are always more than happy to assist you if anything else comes up. Thank you and take care!

March 26, 2020

Terriifc & efficient overall sale experience. Dealership selection (and inventory), layout, and professional staff (primarily Barb and Scott) did a great job with the overall sales process. Would More

by XT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Basinski, Scott Estes
Mar 31, 2020 -

Suburban Cadillac of Plymouth responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2020

Several issues in beginning, but my sales person resolved. Sale amount changed and no reason given, nail in right front tire and damage to rear left quarter panel. More

by Michael.bee63
Recommend Dealer
Yes
Employees Worked With
Ed Carr
Mar 31, 2020 -

Suburban Cadillac of Plymouth responded

We appreciate you taking the time to leave us your feedback. We will be sure to discuss your concerns with our team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Cadillac of Plymouth and we hope to see you again soon!

March 14, 2020

great p I enjoy talking with my sales associate and purchasing our new cadillac. Scott was very professional. Drew was also very professional and made me feel More

by harvey0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Estes
March 10, 2020

it was excelent I thought Dean handled everything very well. he was very professional. he knows his products and i have dealtvwith him the last time i bought 2 cadil More

by hb.verbelun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Derigiotis
March 08, 2020

My new dealership Purchased a preowned Cadillac Srx for my wife. Andy Green was my sales associate and made me feel very comfortale. It's a beautiful car and I know he More

by jgstrenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 07, 2020

Best salesperson ever This is the best dealership to work with. Donna gives you her all to get you what you want in a car. I have been with Donna for almost 20 years. I h More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Mahler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

Great Experience! Donna Mahler and Scott Estes made this experience go very smoothly! No complaints here! Great people to work with and they treat you like family! More

by harley_leforce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Mahler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Estes
February 18, 2020

Great service, made the experiance very easy. My salesman Ed Carr was very easy to work with and made the experience go very smooth. Ed was on top of everything to make sure the dealership worked More

by Sam Mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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