Suburban Cadillac of Plymouth

Great staff Dean and Scott were very thorough and considerate of my needs and wants. Jeff in service could be a bit more friendly as I felt I was imposing upon hi Dean and Scott were very thorough and considerate of my needs and wants. Jeff in service could be a bit more friendly as I felt I was imposing upon him. Otherwise the people are great to wok with. More

Great deal from an even greater saleman! I was looking for a new vehicle when I stumbled upon a used Lexus RX 350. Although it was a bit older, it still had low miles and was in really good c I was looking for a new vehicle when I stumbled upon a used Lexus RX 350. Although it was a bit older, it still had low miles and was in really good condition. I saw it online and then went down to see it in person. It looked good, ran well, and was about 2 or 3 thousand dollars below Kelley Blue Book and NADA, so I was definitely interested. After I arrived, I spoke with Keith, who was really easy to talk to and down to earth. He gave me several forms of the service history on the car and told me why it was priced so low, which was essentially to make it stand out and get sold ASAP online. After all was said and done, he made the whole experience as painless as possible and didn't seem like he was pushing me into something just to pad his own pockets. He went over everything with me, answered all my questions, and helped me finish everything in a timely manner. He pretty much bent over backwards to make sure I was comfortable and well taken care of. I was very pleased with everything and still love the new, to me, car. I would definitely buy from him again and recommend him to both friends and family alike! More

Waste of time Made an appointment for new car sales. Then, had to wait 30 minutes, then, had to wait for the car. This after providing all the details ahead of time Made an appointment for new car sales. Then, had to wait 30 minutes, then, had to wait for the car. This after providing all the details ahead of time via website/emails. They do not read service appt emails - you get a canned reply and no one there has a clue. Worth the drive to another dealer. More

Keith Long did a wonderful job. Keith listened to what I wanted and went through the inventory and gave me multiple choices. I took the SRX for a test drive and it handled terrific. Keith listened to what I wanted and went through the inventory and gave me multiple choices. I took the SRX for a test drive and it handled terrific. When I got back from test drive and told him I wanted it the process went very smoothly. and I drove home with my new SRX. Suzanne Pavesich Plymouth,MI More

Great Sales Service Very attentive Sales staff. Great follow up. Went above and beyond by offering a Courtesy car to bridge the gap between my lease ending and my new c Very attentive Sales staff. Great follow up. Went above and beyond by offering a Courtesy car to bridge the gap between my lease ending and my new car coming in. Great team! More

Keith was very informative. We traded in a cts for a xts and We had no pressure on leasing another car. Keith was very informative regarding the xts and answered all our questions and made sure we understood the We had no pressure on leasing another car. Keith was very informative regarding the xts and answered all our questions and made sure we understood the cars equipment More

Great Experience Love my 16 SRX. Dealt with Donna Mahler, I have purchased 7 cars through Donna in the last 14 years. Helped me get out of my lease early, and got me e Love my 16 SRX. Dealt with Donna Mahler, I have purchased 7 cars through Donna in the last 14 years. Helped me get out of my lease early, and got me exactly what I wanted. Donna its always a pleasure, thanks for taking great care of me. More

Very good experience Excellent sales person Rich N. He was very professional and very thorough in the review of the Cadillac that I purchased. Thank You very much. Excellent sales person Rich N. He was very professional and very thorough in the review of the Cadillac that I purchased. Thank You very much. More

Amazing Experience! I purchased my first ever Cadillac from Suburban Cadillac of Plymouth and had such an amazing experience! My salesman, Joey Desantis was incredibly he I purchased my first ever Cadillac from Suburban Cadillac of Plymouth and had such an amazing experience! My salesman, Joey Desantis was incredibly helpful, patient, and honest. I felt good about my decision and Joey and the rest of his team did everything they could to make my transaction as smooth as possible! I would recommend them to everyone I know! More

Used car purchase Jay was my sales man and he was absolutely outstanding. Very helpful and attentive to my needs. He followed up with me and made the whole buying proce Jay was my sales man and he was absolutely outstanding. Very helpful and attentive to my needs. He followed up with me and made the whole buying process flawless. Would highly reccomend him and the dealership to anyone! More