Suburban Cadillac of Plymouth

Bought used Truck First class right when I walked into dealership. Everyone was real friendly and very helpful. Special thanks to Rob Sanders!! Rob went above and beyon First class right when I walked into dealership. Everyone was real friendly and very helpful. Special thanks to Rob Sanders!! Rob went above and beyond to help me purchase a new truck. Rob called me and said my truck was ready for pick up. I couldn't make it to the dealership that evening, because I was having car problems. So, Rob went out of his way and drove to my house (20 miles) to pick me up. I thought that was awesome!! Thanks again Mark Hassett More

Great experience with great people. I have been buying Cadillac's since the 1979 and I was so happy when I found Pete and Donna. They went over and beyond to make my buying experience on I have been buying Cadillac's since the 1979 and I was so happy when I found Pete and Donna. They went over and beyond to make my buying experience one that kept me coming back. They were very personable and they made me feel that I could trust them to do the best for me. More

Professional Staff with a Family atmosphere. Suburban Cadillac of Plymouth goes out of its way from each department. We have recently leased a few vehicles, I Cannot tell you how easy it was fro Suburban Cadillac of Plymouth goes out of its way from each department. We have recently leased a few vehicles, I Cannot tell you how easy it was from our selection of our vehicles with Dean Derigiotis salesman who is honest straightforward. It was a great surprise to see Scott moving up from the service department which Scott did a great job!!!! Beyond expectations...... of anybody and with his new position in the finance department. This made the process of finance plain and simple especially with the trust of Scott. I want to especially...... Thank Jeff the the Manager! of the dealership who goes beyond our expectations in all matters of purchasing our vehicles. Thank you so much........ for You're Great bargains and family environment of your Staff. :) Five Star!!! More

Excellent service, no wait, everything was ready to expedite Sales people worked as a seamless team. No bs, everything was done as promised. No surprising, no mark up, no pressure and great coffee machine. I Sales people worked as a seamless team. No bs, everything was done as promised. No surprising, no mark up, no pressure and great coffee machine. I have shopped at other Cadillac dealers and Plymouth was superior. Kudos to Scott and his crew. I highly recommend them More

A Fantastic Dealership I visited Suburban Cadillac to an oil change. I asked that my driver side tire also be checked because of a seemingly slow leak. When Ms. Knox-Marin I visited Suburban Cadillac to an oil change. I asked that my driver side tire also be checked because of a seemingly slow leak. When Ms. Knox-Marino came to the waiting room, she informed me that there was an unrepairable nail puncture in my tire. I decided to replace it immediately. I mentioned to Ms. Knox-Marino that I had an extended warranty on my SRX. She mentioned that normally the coverage was not for maintenance, but would check to see if I had added tire coverage. I was elated that at the end of my service visit, Cheryl told me that she easily reached the Easy Care company and learned that my tire cost would be covered. Another wonderful visit to Suburban Cadillac Dealership! I set my reported dirty fluid change needed alert immediately for the following week. Ms. Knox-Marino made my day with her quick professional assistance. More

Best Service Center Visit after visit, the service at Suburban Cadillac is second to none...the consistency and continuity in staffing is key to their gold standard servi Visit after visit, the service at Suburban Cadillac is second to none...the consistency and continuity in staffing is key to their gold standard service. It's a pleasure to get my car serviced! Most importantly is the value added relationships and extensive knowledge offered by a friendly and thoughtful team! More

Outstanding Service Department. Friendly, courteous and customer focused staff. I came to this dealer after poor service from another nearby location. They win me over. Thorough Friendly, courteous and customer focused staff. I came to this dealer after poor service from another nearby location. They win me over. Thorough work, the rare repairs I needed are fixed right the first time (something that didn't happen at the other place). Great friendly staff. Always helpful. I really appreciate Robert Jones. It is a pleasure working with him. More

Efficient and thorough Suburban Cadillac of Plymouth has the best staff in the country. From the sales staff to service department . All my car purchases and service appoin Suburban Cadillac of Plymouth has the best staff in the country. From the sales staff to service department . All my car purchases and service appointments have been done in the Cadillac standard, 'the best" More