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Suburban Cadillac of Plymouth
Plymouth, MI
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 424 reviews
July 21, 2017
Amazing new XT5 Lease Keith Long created a perfect new car lease for my wife. This was like two for one. After listening to our customer, Keith engineered a perfect solut Keith Long created a perfect new car lease for my wife. This was like two for one. After listening to our customer, Keith engineered a perfect solution. With the help of Scott in finance, and Mark as a GM, we did a second car deal in five days. My wife loves her new XT5 Cadillac Crossover. Just perfect. White with Saddle interior. Fullsize Crossover has so much more room. Lynn loves it and so do I. Jr More
by Jor74
Employees Worked With
July 18, 2017
No Follow Up - Rude Over the Phone I am looking to buy now. I have a trade of a 2017 Corvette Stingray and a 2015 Nissan; attempted to reach out and getting no response from the sales s I am looking to buy now. I have a trade of a 2017 Corvette Stingray and a 2015 Nissan; attempted to reach out and getting no response from the sales staff. Looking at an Escalade, they mis-priced their vehicle which is baiting me in as a customer. Called and the salesman was rude. Not buying from this company. I will look elsewhere. More
by corvette1982
Employees Worked With
Chris Perin and One Other
July 16, 2017
Great sales staff Just leased an SUV a couple of days ago. This is my 7th vehicle leased/purchased from this dealer. Dean, my sales person for my last several vehicle Just leased an SUV a couple of days ago. This is my 7th vehicle leased/purchased from this dealer. Dean, my sales person for my last several vehicle is very efficient and transparent. Highly recommended. More
by PM
Employees Worked With
Dean Derigiotis, Jason Wier
July 16, 2017
A Satisfied Customer I recently bought a used car at Suburban Cadillac. It was a good experience. Everyone I encountered was very professional and did a great job. I was p I recently bought a used car at Suburban Cadillac. It was a good experience. Everyone I encountered was very professional and did a great job. I was pleased with my experience at this dealership, and I'm very happy with my car. More
by lcb
July 15, 2017
"Best experience ever" My wife & I had been in the market for a nice used luxury vehicle. We had visited many dealerships including Suburban Cadillac of Plymouth. At our v My wife & I had been in the market for a nice used luxury vehicle. We had visited many dealerships including Suburban Cadillac of Plymouth. At our visit to their dealership we were pleased to meet John Griffin. John was excited to show us what he had in stock and was very knowledgeable about all the vehicles we were interested in. This was our first visit... After doing some research and looking at other dealerships and meeting other sales staff we returned to Suburban Cadillac of Plymouth. It was John Griffin that brought us back. Upon purchasing and meeting other staff there we would highly recommend this dealership. We felt the trust we were looking for in such a purchase as this. The day we picked up our CTS4, which was a used vehicle, we were treated as were had just purchased the highest priced vehicle they had. Actually, we truly said to each other that we were treated "like royalty." Thank you John Griffin and Scott Estes. More
by Louis G Ross
July 13, 2017
Quick & Painless Dan O'Mara took the stress out of buying a car. In the past I have always dreaded the hours at the dealership and the ongoing back & forth. I was able Dan O'Mara took the stress out of buying a car. In the past I have always dreaded the hours at the dealership and the ongoing back & forth. I was able to do my deal with Dan over email and he had everything prepared when I arrived and I was in and out of the dealership in under an hour! Best experience yet! More
by MK
July 13, 2017
Never Buy a Used Car from Suburban Cadillac of Plymouth Suburbans used cars may look nice but most have issues and they sell them knowing it. Dont buy a used car here...Even the sales staff hates selling a Suburbans used cars may look nice but most have issues and they sell them knowing it. Dont buy a used car here...Even the sales staff hates selling a used cars because it gives them a bad name. PS: The sales staff is great but they don't know the issues. Buy new only...buy a used car from the owner. Or go to Caddilac of Novi More
by Terry Krieg
Employees Worked With
Todd Craig
July 11, 2017
Dan O'Mara is Amazing I just leased another car from Dan O'Mara. He's been a true friend and trusted advocate for me... he knows the best deals and works hard to make sure I just leased another car from Dan O'Mara. He's been a true friend and trusted advocate for me... he knows the best deals and works hard to make sure that I get a great vehicle at a fair price. I can't say enough about how great it is to work with Dan O'Mara. Throughout the years, he has been at the top of his game. I respect that he's been in this business for so long and still brings great passion and excitement to work everyday. More
by Dr. Ann
Employees Worked With
July 05, 2017
BEST SALESMAN JASON DELANEY!!!!!!!!! When I bought my SRX 3 years ago I loved the experience what really made it special was my salesmen Jason Delaney at Suburban Cadillac he was AWESOME When I bought my SRX 3 years ago I loved the experience what really made it special was my salesmen Jason Delaney at Suburban Cadillac he was AWESOME so when I was in to get a oil change I stopped by to say Hello and thinking about my next vehicle in a few months....next thing I know I was riding out in my luxury 2017 Escalade...WOW!!!!! HE'S AMAZING More
by dmarks
Employees Worked With
Jason Delaney, Jason Wier
July 02, 2017
Great customer service. My experience with Todd Craig and the dealership was great. I was in the process of leasing with another dealership and was very unhappy with them. I My experience with Todd Craig and the dealership was great. I was in the process of leasing with another dealership and was very unhappy with them. I had called Todd a month ago and I never followed through. I received an email from Todd and went into see him. I left with a beautiful car and a much lower payment. Todd was professional and a pleasure to work with. No high pressure sales which I really appreciated. The sales manager was a great guy too. I would highly recommend Todd Craig and Suburban Cadillac to anyone looking for a great deal and wonderful customer service. More
by Hegcar
Employees Worked With
Todd Craig
