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Suburban Cadillac of Plymouth
Plymouth, MI
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 424 reviews
December 03, 2017
The best full size SUV ever made Let all your friends and relatives know you can buy a car in less time than you thank. The key is to talk to the best in the business. That would be D Let all your friends and relatives know you can buy a car in less time than you thank. The key is to talk to the best in the business. That would be Donna Mahler at Suburban Cadillac of Plymouth. My wife had the best car experience ever. That covers over 15 new car purchase in the Detroit area. When I arrived the car was out front, and ready. I knew we made the right choice. The business Manager Scott Estes not only was ready for us but made us feel special. Felt like we were family. So quit wasting time call Donna. More
by Skidds
December 03, 2017
First Class Dealership from the front door back to service. My salesman Keith Longuski made sure I bought exactly what I wanted and spent time explaining every new Cadillac feature so I could fully take advanta My salesman Keith Longuski made sure I bought exactly what I wanted and spent time explaining every new Cadillac feature so I could fully take advantage of the new technology. It’s my second Cadillac I’ve bought from Keith and will not be my last. It’s worth the drive for me for a piece of mind. More
by Karenkaye
Employees Worked With
November 30, 2017
Suburban Cadillac of Plymouth surpassed our expectations. Everyone we dealt with beginning with our salesman Jason DeLaney made our purchase of a new Cadillac a positive experience. Jason listened carefully t Everyone we dealt with beginning with our salesman Jason DeLaney made our purchase of a new Cadillac a positive experience. Jason listened carefully to what we wanted and then made it happen. He was pleasant, knowledgeable, patient and we would happily refer him to anyone in the market for a car. More
by drmike
Employees Worked With
Scott Estes, Jason Delaney
November 23, 2017
Great customer experience! I've always received a great customer service at Suburban Cadillac of Plymouth. Donna is very professional and helpful with ensuring I received the c I've always received a great customer service at Suburban Cadillac of Plymouth. Donna is very professional and helpful with ensuring I received the car of my choice at a great deal. I would definitely recommend her to anyone looking to purchase or lease a Cadillac vehicle. More
by Twins2008
November 21, 2017
Lease of 2018 Cadillac CTS This is the fourth CTS I have leased with Barb Basinski as my Sales Person. Barb makes the vehicle selection and lease process an effortless experien This is the fourth CTS I have leased with Barb Basinski as my Sales Person. Barb makes the vehicle selection and lease process an effortless experience. More
by Steve L., Livonia
Employees Worked With
Barb Basinski
November 19, 2017
Easy and view convenient! Scott provided all the information needed to feel comfortable with my purchase. I highly recommend anyone looking at purchasing Cadillac vehicles to Scott provided all the information needed to feel comfortable with my purchase. I highly recommend anyone looking at purchasing Cadillac vehicles to contact Scott. Great experience. More
by Frankg
Employees Worked With
Scott Estes
November 14, 2017
Lease of Cadillac XT5 Having leased many Cadillacs in the past I always prefer Suburban Cadillac. The salesman Lieth Long is very knowledgeable and friendly. My experience Having leased many Cadillacs in the past I always prefer Suburban Cadillac. The salesman Lieth Long is very knowledgeable and friendly. My experience with the service department has always been the best. More
by Garygasser123
Employees Worked With
November 06, 2017
Accommodating and stress free. Everyone was very friendly and they all went out of their way to make my car buying experience enjoyable and stress free. I will plan on using Suburb Everyone was very friendly and they all went out of their way to make my car buying experience enjoyable and stress free. I will plan on using Suburban Cadillac in the future. More
by Car
Employees Worked With
Scott Estes, Todd Craig, Jason Wier
November 06, 2017
Absolutely effortless purchase I located a very low-production car I was searching for on the Suburban Cadillac website late one Monday afternoon. All the Carfax notes revealed no I located a very low-production car I was searching for on the Suburban Cadillac website late one Monday afternoon. All the Carfax notes revealed no issues, and the car was Certified Pre-Owned, and the price was way below KBB estimates..... so I bought it sight unseen over the phone and wired them the money. The car was delivered to my home 150+ miles away in less than 48 hours at no extra charge. Donna Mahler handled the deal and it was effortless, and the car was everything advertised and more. Plus, it was delivered with some nifty promotional items inside. Well done! More
by Bill in Akron
Employees Worked With
October 12, 2017
Lansing dropped the ball, Plymouth ran with it Had a terrible experience in Lansing. John G in Plymouth made sure I felt like the only customer in the world. 100%. I was amazed at how much he and t Had a terrible experience in Lansing. John G in Plymouth made sure I felt like the only customer in the world. 100%. I was amazed at how much he and the team cared about my experience. Made the drive and the second chance I gave the Suburban Group worth it. More
by Markman
Employees Worked With
