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Suburban Cadillac of Plymouth
Plymouth, MI
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 424 reviews
June 22, 2018
5 star to our salesman todd..very happy.. My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as well..great experience.. More
by Cadillac man
Employees Worked With
Todd Craig, Jason Wier
June 21, 2018
Great Dealership Great dealership!! Great service!! Andrew is the nicest and best salesperson!! We have purchased 3 vehicles from him and he has helped tremendously Great dealership!! Great service!! Andrew is the nicest and best salesperson!! We have purchased 3 vehicles from him and he has helped tremendously in making the transactions run smoothly and has gone out of his way to make us feel comfortable!! More
by dr2pin
June 18, 2018
The Great Trio!!! Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason We Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason Weir is a Top-of-the-line, quickly problem solving Manager!! These two people I would consider to be top-notch at what they do!! More
by Cadillac Girl
Employees Worked With
Mr. Angus McDonald, works in the Service Department, is very courteous, hassel-free and professional!! Make you feel that you are in goods hands!! He has great customer service., Barb Basinski, Jason Wier
June 18, 2018
Unexpected great news The dealership representative, Andy, met us for the first time this visit. He was courteous and most helpful. He spent a good deal of time with us and The dealership representative, Andy, met us for the first time this visit. He was courteous and most helpful. He spent a good deal of time with us and found for us a car in stock and then found a multitude of ways to make it most affordable. We weren’t planning on leasing a new car when we came to the dealership, but the experience was so positive that we decided on a new car. A great experience. More
by Jimr
Employees Worked With
June 16, 2018
Fastest & easiest purchase I have ever made! I stopped by during my lunch to look at & test drive a used vehicle I saw on the dealership website. I filled out the paperwork for a loan & went back I stopped by during my lunch to look at & test drive a used vehicle I saw on the dealership website. I filled out the paperwork for a loan & went back to work. After work I returned to the dealership, signed the contract, got the keys & drove my new vehicle home. Todd Craig & every staff member I interfaced with were very courteous, helpful, and listened to exactly what I wanted. Most pleasurable car purchase experience I have ever had! More
by Travis White
Employees Worked With
Scott Estes, Todd Craig
June 15, 2018
NICE EASY GOING, HELPFUL THE PEOPLE AT THIS DEALERSHIP ARE FRIENDLY AND EASY TO DEAL WITH. THEY KNOW THEIR PRODUCT. SERVICE IS GOOD AND FAST. BEING ABLE TO MAKE AN APPOINTMENT THE PEOPLE AT THIS DEALERSHIP ARE FRIENDLY AND EASY TO DEAL WITH. THEY KNOW THEIR PRODUCT. SERVICE IS GOOD AND FAST. BEING ABLE TO MAKE AN APPOINTMENT IS A PLUS. More
by MIKER
Employees Worked With
June 11, 2018
new customer First time at dealership, Keith Long met my wife & me at the door and helped us purchase a new XTS. My wife & I are completely satisfied with the e First time at dealership, Keith Long met my wife & me at the door and helped us purchase a new XTS. My wife & I are completely satisfied with the entire experience. More
by Jon
June 10, 2018
Superb customer service I love my salesman, Darius Thompson. He was honest, efficient, and thorough. When he couldn't find the Cadillac I wanted, he helped me to order one. I love my salesman, Darius Thompson. He was honest, efficient, and thorough. When he couldn't find the Cadillac I wanted, he helped me to order one. Then he kept me informed throughout the time it was being built. When it arrived, it was exactly what I wanted. I have dealt with several dealerships over the years, and this is the one I would absolutely return to when I am ready for another car. They were no pressure and fair. Jeff Cawood was also helpful, fair and personable. He, and Darius, made the buying experience fun rather than stressful. If I could give these two gentlemen and the dealership higher than five stars, I would! More
by yrbk lady
Employees Worked With
Darius Thompson, Jeff Cawood, Jason Wier
May 26, 2018
Great dealership I will recommend others to this car dealership. They got good deals and good salesman that would work with you thanks to John and Scott. I will recommend others to this car dealership. They got good deals and good salesman that would work with you thanks to John and Scott. More
by Stevie G.
May 21, 2018
Great! Everyone was very friendly and helpful. And did an outstanding job!! Todd and Scott explained everything to us in great detai and we was very satisfie Everyone was very friendly and helpful. And did an outstanding job!! Todd and Scott explained everything to us in great detai and we was very satisfied! More
by Pat
Employees Worked With
Scott Estes, Todd Craig
