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Suburban Cadillac of Plymouth

Plymouth, MI

4.5
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations. SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community. WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI? Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help! CLOSE TO HOME IN ONE CONVENIENT LOCATION Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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40475 Ann Arbor Rd

Plymouth, MI

48170

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Showing 424 reviews

March 19, 2019

Excellent service My experience at this dealership has been the best thus far in my time looking for cars. Everyone there made my family and myself feel like family. An More

by Omoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Estes
March 13, 2019

Overall experience with this dealership was horrible. We thought that buying a Cadillac meant we were buying quality and exceptional service but it was just the opposite. Transmission went at 20,000 mile More

by Sharpay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mar 24, 2019 -

Suburban Cadillac of Plymouth responded

We're disappointed to read you have not had a good experience with your vehicle. Please contact our Retail Operations Manager Mark Naszradi to discuss how we can provide some options for you.

March 05, 2019

FIRST TIME LEASEE As a first time leasee (always purchased my vehicles in the past), i was not only looking for a specific vehicle, but a specific sales woman. She nee More

by Midnight Lady57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Basinski, Jason Wier
February 28, 2019

Very professional From the phone call to driving off the lot was a pleasant experience, Todd Craig was kind and professional in making the purchase easy, with Scott in More

by Flyboy7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Estes, Todd Craig
February 19, 2019

Very exceptional and professional courtesy. My experience with John Griffin was very great. He was professional in the way he handled himself. He listened to my needs and delivered. I would h More

by JOURNEY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Estes, Jason Wier
February 14, 2019

Purchasing a used Cadillac without the hassle I walked into Suburban Cadillac of Plymouth and was greeted by Barb Basinski, She made you feel like you have known her for years. She made arrangem More

by Dennis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Basinski, Scott Estes
February 12, 2019

Helpful, Friendly, Professional and Excellent Service D. Thompson was the Best! He had not problem idefying and finding the Car of my Dreams... The service was Excellent along with the process of getting More

by LadyDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Thompson
February 11, 2019

Friendly and painless This was my first experience with Suburban Cadillac. I have bought many cars over the years and never had a more professional and friendly experience. More

by PDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Mahler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Estes
February 01, 2019

it was a great experience, very professional and prompt. I have purchased numerous Cadillac's from Keith and this dealership. I live on the east side and it is always worth the drive for me. Friendly, profes More

by Paul K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

It was great, easy and efficient Fantastic experience with a great salesperson! Wouldn’t go anywhere else for my Cadillac car needs! Discussed the car deal on Friday evening and picke More

by rbarka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny hakim
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