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Suburban Cadillac of Plymouth
Plymouth, MI
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 424 reviews
July 31, 2019
New vehicle purchase Todd Craig is one of the best sales consultants. He did a great job in explaining the entire vehicle purchase process and made sure I fully understoo Todd Craig is one of the best sales consultants. He did a great job in explaining the entire vehicle purchase process and made sure I fully understood ever aspect of it. I will definitely recommend Todd to my family and friends for any future vehicle sales. More
by Fillipd
July 29, 2019
Great DealerShip and Sales Associate I've bought my last 5 Cadillacs from Suburban Cadillac. They're very honest and always provide great customer service. I worked with Donna Mahler and I've bought my last 5 Cadillacs from Suburban Cadillac. They're very honest and always provide great customer service. I worked with Donna Mahler and Scott Estes. Both were very knowledgably about sales and finance. I'd recommend both of them when you're thinking of buying your next Cadillac. Also, the service department at Suburban is fantastic and they always fixed my car right the first time. More
by Vinnie
July 28, 2019
Quality and honest service! This has been the most positive experience I have had at a dealership! I paid as advertised and all costs were with transparency. I would recommend to This has been the most positive experience I have had at a dealership! I paid as advertised and all costs were with transparency. I would recommend to anyone! Thank you Anthony, Rob, Mark, and everyone else that helped at PLYMOUTH CADILLAC. Will definitely return for future purchases. More
by Nabil Nagi
July 28, 2019
Grest Experience/Outstanding Customer Service I was very impressed with my experience at Suburban Caddilac Dealership in Plymouth, MI. John Griffin was fantastic. He was very knowledgeable, help I was very impressed with my experience at Suburban Caddilac Dealership in Plymouth, MI. John Griffin was fantastic. He was very knowledgeable, helpful, thorough anf honest in finding me a new car lease with great options as well as value. I would highly recommend this dealership. Mr Griffin is definitely an asset to their team. Again John, thank you for a great leasing experience. I look forward to returning to this dealership for future car purchases/leases, etc. More
by GirlCaddy
Employees Worked With
July 21, 2019
My experience with Surburban Cadillac of Plymouth allowed b I would recommend this dealership to all who is looking to rebuild your credit confidence. Even if you don’t like sitting around waiting you can alway I would recommend this dealership to all who is looking to rebuild your credit confidence. Even if you don’t like sitting around waiting you can always sit with the guy working on your be have. More
by Pitt210
July 12, 2019
The best car buying experience I ever had The dealership was warm and welcoming I felt at ease and not under pressure. Because of them I am completely satisfied with my car purchase. The dealership was warm and welcoming I felt at ease and not under pressure. Because of them I am completely satisfied with my car purchase. More
by Lover of Automobiles 65
July 02, 2019
Barbara was extremely knowledgeable. Barbara was great. She and Scott gave us great service and attention. They are wonderful ambassadors for the dealership. We felt that we were the Barbara was great. She and Scott gave us great service and attention. They are wonderful ambassadors for the dealership. We felt that we were the most important people there. More
by Edehart
Employees Worked With
Barb Basinski, Scott Estes
June 25, 2019
Dishonest used car manager. Make your purchase ANYWHERE else I purchased a used vehicle. Only to discover that the oil and filters had not been changed, and there was a spider crack in the rear section of the vi I purchased a used vehicle. Only to discover that the oil and filters had not been changed, and there was a spider crack in the rear section of the vista sunroof. Meaning this dealership does not service their incoming vehicles nor do they care about good ethical quality service. My salesman had to force the used car manager to pay for it. After I got my vehicle back from window repair, some of my personal items were missing, and a dent in rear bumper. Told my salesman and he tried to get the manager to speak with me but he would not even come out to speak with me face to face. he told my salesman, he paid enough money, I’m on my own! Now I have a banged up bumper and my $180 husky cargo box is gone. I thought old school greasy car sales were a thing of the past. Guess not! More
by Sdiadiun
June 24, 2019
"Outstanding Service" Keith Long provided outstanding, professional service. He paid close attention to details making my transaction smooth and hassle-free into my 2019 Ca Keith Long provided outstanding, professional service. He paid close attention to details making my transaction smooth and hassle-free into my 2019 Cadillac XT5. Andrea More
by Abettis
June 24, 2019
AMAZING SERVICE! I needed a car right away and when I called Johnny, he was able to help me get the car that exceeded my expectations and needs within a desired price I needed a car right away and when I called Johnny, he was able to help me get the car that exceeded my expectations and needs within a desired price range! Everyone at the dealership was very helpful and accommodating. More
by Nat
Employees Worked With
Johnny Hakim
