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Suburban Cadillac of Plymouth
Plymouth, MI
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 424 reviews
September 16, 2019
New Purchase Todd Craig I purchased a 2109 XT4 from Todd Craig las week. I have never had such a painless car purchase experience in my 40 years of buying vehicles. Todd wa I purchased a 2109 XT4 from Todd Craig las week. I have never had such a painless car purchase experience in my 40 years of buying vehicles. Todd was respectful of what I wanted and did not try to up sell me. I have recommended Todd to several of my coworkers and friends. Thanks Todd and Surburban! I absolutely love my new vehicle. More
by Bsmith
Employees Worked With
Scott Estes, Todd Craig
September 06, 2019
An Awesome Experience From the moment I called the dealership and spoke with Darius Thompson I knew it was time to purchase my new Cadi XT6. He was so positive and his tel From the moment I called the dealership and spoke with Darius Thompson I knew it was time to purchase my new Cadi XT6. He was so positive and his telephone personality made me feel his Love for his job and his spirit over the phone. I knew he was a good man and would do everything in his power to get me a good deal and a new car. It was just a joyful experience. He even went and got the car and sent pics to my phone. I fell in Love with the image WOW. Then shortly after I drove off in my 60th bday present to myself (6 months early April baby😊?💋 I want to Thank and send Kudos to David Shumaker my Finance Manager he was Great too!!! Thank you Suburban Cadillac of Plymouth Awesome Job... More
by Plhevans
August 26, 2019
2017 Cadillac ATS Car was as described .. Great working with Dean Derigiotis on the Purchase of a 2017 Cadillac ATS. would recommend him as the person to deal with Car was as described .. Great working with Dean Derigiotis on the Purchase of a 2017 Cadillac ATS. would recommend him as the person to deal with at Suburban Cadillac of Plymouth .Jerrel Riley More
by life of riley
Employees Worked With
Dean Derigiotis, Scott Estes
August 25, 2019
Outstanding experience! Dean Derigiotis and Scott Estes were a pleasure to deal with. I recommend them both without reservation. I hope to see them again in two years when I Dean Derigiotis and Scott Estes were a pleasure to deal with. I recommend them both without reservation. I hope to see them again in two years when I get my next Suburban Cadillac. More
by GI
Employees Worked With
Dean Derigiotis, Scott Estes
August 21, 2019
Excellent service combined with excellent salesmanship I towed my vehicle to the dealership for repair, received excellent service from adviser I towed my vehicle to the dealership for repair, received excellent service from adviser I Towed my car to the dealership received excellent service from Robert Jones and team, while checking the used car lot I meet Andrew Roberts who was very informative about a 2016 Cadillac with very low millage that had gotten my attention, it didn't take long to upgrade rather than hold onto an almost eight year old car. More
by newride, dy096
August 21, 2019
Helpful and dedicated staff professional and service dedicated. dealt with this establishment over 7 years and never disappointed. each and every member of this staff gives staff professional and service dedicated. dealt with this establishment over 7 years and never disappointed. each and every member of this staff gives 100 percent More
by davemab
August 20, 2019
Great service department and great sales department II completed this survey once but I’m not sure it went through just wanted to be sure you know how great I think this dealership is. Great customer se II completed this survey once but I’m not sure it went through just wanted to be sure you know how great I think this dealership is. Great customer service and attention to detail More
by happy camper
Employees Worked With
lenny in service, Scott Estes
August 18, 2019
Yep....another Cadillac for the win!!!! Let me begin by saying that this is my 4th Cadillac in a row!! My salesperson at Suburban Cadillac of Plymouth is John Griffin. I have recommended Jo Let me begin by saying that this is my 4th Cadillac in a row!! My salesperson at Suburban Cadillac of Plymouth is John Griffin. I have recommended John to my family, friends and colleagues because of his professionalism, personalized service and diligence in providing a great customer experience. He promptly responds to my questions and offers clarity when needed regarding vehicle features, performance and availability. John treated me like family; I believe he would roll out the red carpet if he could :). I expect and appreciate excellent service and John does not disappoint. Keep up the great work! More
by Lovely Nurse
Employees Worked With
August 09, 2019
Excellent sales person John Griffin He was very friendly and very good sales person respect fully ask every question that we had I’d recommend him for anybody thank you He was very friendly and very good sales person respect fully ask every question that we had I’d recommend him for anybody thank you More
by Skalaj1
August 03, 2019
Awesome team. Suburban Cadillac of Plymouth Is by far the best car dealer I have ever dealt with. They are caring and want to make sure you have the deal and the ca Suburban Cadillac of Plymouth Is by far the best car dealer I have ever dealt with. They are caring and want to make sure you have the deal and the car of your choice. Dealing with outstanding team makes the process easy and quick! Not to mention a reasonable pricing. More
by Jack Daniels
Employees Worked With
