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Suburban Cadillac of Plymouth
Plymouth, MI
424 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 424 reviews
January 23, 2020
Great experience. No pressure as website advertises. Jeep is beautiful and the previous owner took wonderful care of it. Great price. Keith was very accommodating. Let us take vehicle home to our busy daught is beautiful and the previous owner took wonderful care of it. Great price. Keith was very accommodating. Let us take vehicle home to our busy daughter as she couldn't get to dealership. More
by LLS
Employees Worked With
December 02, 2019
Danielle, provide great service for my husband and myself She provided up dates, and attend to our needs from the start until we signed for our new vehicle. Thank you Lora & Lynn Summerville myself She provided up dates, and attend to our needs from the start until we signed for our new vehicle. Thank you Lora & Lynn Summerville More
by Lorasummerville
November 29, 2019
Always excellent service. Personal customer service is what keeps me coming back. Keith Long continues to make car buying an enjoyable experience, Keith goes the extra mile to make sure every detail is h what keeps me coming back. Keith Long continues to make car buying an enjoyable experience, Keith goes the extra mile to make sure every detail is handled to our satisfaction. More
by Diane
Employees Worked With
November 04, 2019
Great follow-up. Very professional and efficient. Keith was very helpful and made sure everything was taken care of in a very timely manner. I am very happy with the Very professional and efficient. Keith was very helpful and made sure everything was taken care of in a very timely manner. I am very happy with the my new vehicle. More
by jthompson
Employees Worked With
November 04, 2019
Purchasing a pre-owned Cadillac This is the 2nd car I have purchased from Barb Basinski. She has been great to work with! She helped me get a good deal on my “trade in” that made my This is the 2nd car I have purchased from Barb Basinski. She has been great to work with! She helped me get a good deal on my “trade in” that made my purchase experience stress free! Looking forward to working with her the next time I need a car! Tim Donovan More
by Tim D
Employees Worked With
Barb Basinski, Scott Estes
October 21, 2019
My experience with Suburban Cadillac Plymouth My sales person was Donna Mahler, she knew exactly what I was looking for in a XT5, 2019. Premium Luxury. She followed up by calling me when she had s My sales person was Donna Mahler, she knew exactly what I was looking for in a XT5, 2019. Premium Luxury. She followed up by calling me when she had something available. She made my shopping experience very comfortable. She explained and went into details what I was purchasing. Scott in finance was very helpful too. I visit Les Stanford of Dearborn, Cadillac of Novi and found Suburban Cadillac of Plymouth to be the best to work with. Cadillac of Novi was second. More
by My XT5 2010 premium luxury
October 12, 2019
The Experience at Suburban Cadillac of Plymouth The Experience with John Griffin at Suburban Cadillac of Plymouth Mi. was a Great one that I will Never Forget. From the moment I walked in I receive The Experience with John Griffin at Suburban Cadillac of Plymouth Mi. was a Great one that I will Never Forget. From the moment I walked in I received a warm welcome, Asked for the Mr. Schumacher and within a minute he came, made me feel right at home. Introduced me to Mr. Griffin and the first thing John said to me was " When you leave here... Your gonna be smiling! From that point on myself and John Griffin just made a connection, we have lots in common and I believe I've met a Life Long Friend in the process! He made it possible for me to actually keep my own car that was due to turn in, when other Cadillac dealers made it seem Impossible and unaffordable! Guess what, not only did I leave smiling but have a New Lifelong Friend, Kudos John Griffin at Suburban Cadillac of Plymouth Mi, They're lucky to have you, Keep that Awesome persona!!! Chuck W. More
by Chuck W. Detroit Mi.
September 30, 2019
Andrew Roberts made the process easy Went in to have a car serviced. In the same day found a vehicle, Cadillac XT5, we had been looking for and traded our other vehicle. Andrew worked cl Went in to have a car serviced. In the same day found a vehicle, Cadillac XT5, we had been looking for and traded our other vehicle. Andrew worked closely with us to allow for proper vehicle evaluation and then a fair trade offer and handling of all documentation, including insurance transfer, to make the process seamless. More
by mbethell
September 24, 2019
Purchased 2019 CT6 Our experience with Suburban Cadillac was very good.Dean was very professional and knowledgeable about all the features on our car. Scott was also Our experience with Suburban Cadillac was very good.Dean was very professional and knowledgeable about all the features on our car. Scott was also very good to work with. Overall it was a very positive experience. More
by Jim
Employees Worked With
Dean Derigiotis, Scott Estes
September 22, 2019
we love Suburban Cadillac We have purchased 4 cars from Suburban Cadillac and ave always been very pleased with everything. Our salesperson Barb has always been quick to respo We have purchased 4 cars from Suburban Cadillac and ave always been very pleased with everything. Our salesperson Barb has always been quick to respond to our calls and questions and extremely helpful in finding good deals on Cadillacs. She has exceeded our expectations on on all of our car purchases. She always takes us through our new car and helps us program all he settings. We always enjoy seeing her. More
by Charles Ursitti
Employees Worked With
Barb Basinski, Scott Estes, Jason Wier
