Subaru of Wyoming Valley

A friendly family type enviroment. I came to the dealership with my sister and was pleasantly met by Chelsey. WE took the car for a drive and had a nice conversation. Upon returning Hea I came to the dealership with my sister and was pleasantly met by Chelsey. WE took the car for a drive and had a nice conversation. Upon returning Heather quickly moved us through the buying process and of I went in my new ride! More

Nickell was a pleasure to work with! Knowledgeable and efficient as well as keeping my beat interest in mind! Kudos to you Nickell!! Will be back for our future Subaru needs! efficient as well as keeping my beat interest in mind! Kudos to you Nickell!! Will be back for our future Subaru needs! More

I came into wvm interested in purchasing a Subaru. Upon arriving I was quickly assisted and shown the many options Subaru has to offer. Brad made me feel like he wanted to help me rather than he had to hel arriving I was quickly assisted and shown the many options Subaru has to offer. Brad made me feel like he wanted to help me rather than he had to help me. Great dealership with friendly staff. More

Beth is star of snacks. She treated us to cups of peanut butter bars. She's kind. Keep it real. She made car buying a breeze. butter bars. She's kind. Keep it real. She made car buying a breeze. More

Starts with make an appointment to see a car. Multiple calls and texts received after I rsvp'd. Go to dealer at designated time. So far so good. Outside in car for test drive waiting on tag. Another sales calls and texts received after I rsvp'd. Go to dealer at designated time. So far so good. Outside in car for test drive waiting on tag. Another salesman approached with another couple to look at the car I am in. Test drive car, wanted to purchase. Sitting in office waiting on financial agreement same sales guy (with other couple) asks for keys I am holding. I said "why?". He says are you buying car ..I said waiting on manager for sales agreement. He takes keys and my perspective car with them driving on a test drive. WTH?..it was a preowned car...this dealer was playing a game. Who they could get most $$ out of. Had no intention of selling me car when they could get more outta that couple. Trying to get us in bidding war of somesort?? I felt disrespected...I could have bought it that day and would have. The whole experience left a bad taste. I will stick with Minooka where my 7th Subaru came from...to buy my 8th. Never again Wyoming Valley Subaru. Sales lady Pam was best part of experience. I thank her for her time. More

Nickell was extremely helpful, and she was thorough when explaining numbers and figures to us. We received a tour of the facility and had all of our questions answered. She helped to point out features in v explaining numbers and figures to us. We received a tour of the facility and had all of our questions answered. She helped to point out features in vehicles that would help to meet our needs. Thank you! More

Melvin was very helpful and had an answer for all the questions I had. excellent salesman. I would definitely recommend him to others for their car buying needs. questions I had. excellent salesman. I would definitely recommend him to others for their car buying needs. More

Liars Everything person I dealt with lied. Chelsea lied about the mileage and features of the car. The woman in finance lied about the payment. The service Everything person I dealt with lied. Chelsea lied about the mileage and features of the car. The woman in finance lied about the payment. The service department lied about things that were wrong with the car. If you want to deal with honest people stay away.4 of my family members bought cars here. None of us will ever shop here again. More

Best car purchase experience to date When the sudden need to buy a new vehicle presents itself, it can be quite daunting. Melvin quickly acknowledged us and made the entire process enjoy When the sudden need to buy a new vehicle presents itself, it can be quite daunting. Melvin quickly acknowledged us and made the entire process enjoyable. He professionally answered all of our questions as they related to our car choice and made the purchase experience a pleasure. Heather was quick and thorough in executing all the paperworks. Left the dealership feeling very comfortable with our purchase. More

Amazing customer Service Melvin was a great sales associate. Not only was he both knowledgeable and helpful, but he was also friendly, personable, and fair. As someone who has Melvin was a great sales associate. Not only was he both knowledgeable and helpful, but he was also friendly, personable, and fair. As someone who has spent most of his life working in customer service, Melvin exemplifies what it means to make it easy for the customer. Would definitely recommend for those looking to purchase a vehicle. More