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Subaru of Wyoming Valley

Wilkes-Barre , PA

4.9
466 Reviews
Here at Subaru of Wyoming Valley, we always strive to be the number one automotive solution! We achieve that goal by supplying a vast selection of new and used cars, simple financing solutions and exceptional auto repairs and service. Of course, it's our legendary customer service that will keep you coming back to us year after year! If you are shopping for a Subaru in the Scranton area, your in luck! We serve Scranton Subaru and used vehicles at our dealership. Scranton Subaru customers get the same great service that our Wilkes-Barre residents have come to expect! You have preferences. You also want to find the vehicle that grabs your attention. Thankfully, at Subaru of Wyoming Valley we have many Subaru options to choose from. That's because our online inventory is always changing in order to reflect the latest arrivals in our showroom, including the likes of the Subaru Forester, Crosstrek, Impreza, Outback and Legacy. When looking for that ride that screams 'you' it should be stress-free. That's why we always encourage drivers to relax, and try all the options until you've found the right fit.
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1470 PA-315

Wilkes-Barre , PA

18702

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Showing 466 reviews

May 04, 2021

Joe M. is great to work with, gives you the attention to detail that you need to make the right decision on the right car for you! Dealership is clean with really nice cars on the lot!!! More

by gilgarcia1106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado
May 06, 2021 -

Subaru of Wyoming Valley responded

Hi, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

April 30, 2021

Joe Mercado was our salesman. He was friendly and very knowledgeable. He worked very diligently with us to get us in a great car! Frank Wiltbank More

by hemi07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
May 02, 2021 -

Subaru of Wyoming Valley responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2021

Joe Mercado was our salesman. Great service! Made the experience quick and painless and worked with out situation to get us in a great car. Very knowledgeable and friendly. More

by mtnglria1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
May 02, 2021 -

Subaru of Wyoming Valley responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2021

Dave Koch was our salesman and it was the best experience we have ever had at a dealership. He was highly knowledgeable about our vehicle was not pushy and answered all our questions. More

by Phillies68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Koch,
May 03, 2021 -

Subaru of Wyoming Valley responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2021

Purchased a new 2021 Outback from Napleton and the experience was great. The salesman, Joe Gonda, was very professional and personable, made us feel comfortable and was a great help (all salesman sho More

by jkbednar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrice Howe
Apr 28, 2021 -

jkbednar responded

We had a really nice experience with our Subaru purchase from Subaru of Wyoming Valley.

April 27, 2021

Joe Gonda was our sales person and would totally recommend him , very personable very respectful , would go back to the dealership again Thank you Joe I love my Subaru ! More

by Marianne Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Apr 28, 2021 -

Subaru of Wyoming Valley responded

Marianne, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and kind words about Joe. We hope to be of service to you again. Take care!

April 21, 2021

Joe M. Is excellent at what he does. Makes a sometimes stressful experience absolutely seamless. Very knowledgeable and friendly too. Definitely will be recommending to others! More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado
Apr 23, 2021 -

Subaru of Wyoming Valley responded

Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Wyoming Valley Subaru! Thanks for the recommendation, and have an amazing day!

April 20, 2021

Great service! Highly satisfied! My vehicle was serviced as promised. The client and service staff level of communication at all times, was commendable and appreciated. More

by mirta579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan at service department., Danielle Lee
Apr 21, 2021 -

Subaru of Wyoming Valley responded

Hello, thanks for sharing your recent service experience with us. We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs.

April 12, 2021

I’m always treated with respect and kindness. Everyone is pleasant and accommodating. I enjoy taking my vehicle there for service. Great place and pristine. More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Centak and Frank Bello
Apr 13, 2021 -

Subaru of Wyoming Valley responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future. Take care!

April 08, 2021

Lied from beginning to end about everything. Added $2500 worth of extras after I specifically said no and initialed the price. Next day I go to finance and EVERYTHING was added and performed. Was quoted and More

by Alexcosma88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Apr 10, 2021 -

Subaru of Wyoming Valley responded

Alex, thank you for your feedback. We want to regain your trust and your business so please reach out to us at (570) 714-9924. We will work with you to resolve this matter to your satisfaction. We hope to hear from you.

Apr 10, 2021 -

Alexcosma88 responded

I thank you for responding and you’re customer service afterwards was perfect. The matter was solved to our satisfaction and I appreciate that you cared enough to respond and work towards a resolution and I resolution was reached

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