Subaru of Wyoming Valley

Everyone was extremely friendly as soon as I walked in. Dave was the person who sold me my car and it was a great experience all around. Dave was the person who sold me my car and it was a great experience all around. More

The sales staff is efficient and thorough in their process. Service has always been great! process. Service has always been great! More

Extremely helpful, kind and courteous, honest, and a very reliable and knowledgeable staff. I would definitely recommend! reliable and knowledgeable staff. I would definitely recommend! More

Everyone from sales to finance was very nice and knowledgeable. They made sure we understood everything before we left the dealership. knowledgeable. They made sure we understood everything before we left the dealership. More

The workers at this dealership were kind and helpful while I looked and purchased my car while I looked and purchased my car More

I purchased my first Subaru from Wyoming Valley almost 10 years ago, and my second this month. I was happy to return to the dealership. I took some time to make my decision, and I was grateful for the patien years ago, and my second this month. I was happy to return to the dealership. I took some time to make my decision, and I was grateful for the patience of the salesman, Joe Gonda. He was good about keeping in touch, but never pressured me. I'm delighted with my purchase, and wouldn't hesitate to recommend Wyoming Valley Subaru to anyone. More

We just purchased a used Suburu Forester from Joe Gonda at this dealership. Great experience. They worked with us on our trade in and gave us a fair price. Joe was very personable and went above and beyond at this dealership. Great experience. They worked with us on our trade in and gave us a fair price. Joe was very personable and went above and beyond to make sure we were happy. Took a little while for the paperwork but overall we feel we got a good deal and would be a repeat customer in the future. More

Avery Valaitis was knowlegeable about the Subaru product line. He was respectable and friendly while listening to our needs. We were comfortable asking questions while he took the time to tell us about and line. He was respectable and friendly while listening to our needs. We were comfortable asking questions while he took the time to tell us about and show us the different Subaru vehicles. At the time we received our vehicle, Avery spent almost an hour with us to ensure we understood all the functions and controls available in our Subaru. It was impressive how well he understood the vehicle. Avery Valaitis is a great person to deal with at the dealership. More

I recently had an unfortunate experience with Subaru Wyoming Valley. Half a month ago, I reached a price agreement with the dealership and even paid a $500 deposit as part of a virtual deal. I was provi Wyoming Valley. Half a month ago, I reached a price agreement with the dealership and even paid a $500 deposit as part of a virtual deal. I was provided with a worksheet detailing the car info and price. The dealership informed me that they only handle car pick-ups on Fridays so I have to wait for another week after the car is delivered. I went in today to finalize the deal. Everything seemed to be going smoothly; I signed all necessary paperwork and was ready to drive off in my new car. However, the manager Mark intervened at the last moment, stating they were canceling the deal without providing any valid reason. They apparently regret the price they agreed on when the car was still in transit and have a much more ambitious price now because the car is on the lot. They requested me to accept an additional documentation fee which was not shown on the worksheet they sent. I even chose to accept it because I drove 3 hrs to be there, but they still refused to sell the car after half an hour of discussion. Their main point of contention was their "right" to choose whether or not to sell the car...... It's deeply disappointing to see a dealership not honor an agreement, especially after investing so much time and trust into the process. Prospective buyers deserve transparency and commitment. I hope no one else has to face such unexpected changes in terms during their purchase. More

Great dealership. I've bought two cars from here and they have been excellent every step of the way. Dave Koch is amazing and I will be buying more Subarus from them i I've bought two cars from here and they have been excellent every step of the way. Dave Koch is amazing and I will be buying more Subarus from them in the future. More