Subaru of Wichita

Subaru Saturday shopping The dealer ship was interested in our needs in a vehicle.We were never pressured in any way to purchase a vehicle. The extra warrenties were our ch The dealer ship was interested in our needs in a vehicle.We were never pressured in any way to purchase a vehicle. The extra warrenties were our choice on what we wanted, they explained every one of them in full detail.They informed us about all the safety features the Subaru has.Answered all of questions honestly. Would recommend to anyone. Thanks Travis More

Good experience The good: We ended up at Subaru after several dealerships whose solution to our 8k budget was to trash it completely, and go up 2-3k. The guys at The good: We ended up at Subaru after several dealerships whose solution to our 8k budget was to trash it completely, and go up 2-3k. The guys at Subaru didn't even bat an eye when we said we were staying in our price range and not willing to go out of it. They simply pulled up the cars they had that fit that price range and went from there. They were very accommodating and allowed us to test drive vehicle after vehicle (sometimes the same vehicle 3+ times) to find something that fit our needs, giving helpful suggestions, but never being pushy. The salesmen we dealt with were very friendly, even though we were toting around a 7 mo. old baby the majority of the time and more than once had to abruptly leave for the evening to put her to bed and come back another day. Anthony was especially helpful and friendly with our little kiddo, and made us feel like it wasn't a bad thing that we brought her along (unlike the seething looks and sarcastic remarks from salesmen at other dealerships). The less good: We always had to wait a long time (or at least some time, if not long) when we arrived, even if we were expected. Even in the actual purchase of the vehicle it took over 3 hours from agreeing upon a price etc. to signing the final papers and walking out with the keys. Another less-than-optimal thing was that, like at any other dealership, when faced with financing options we were highly encouraged to purchase extra stuff (specifically a service plan) that we didn't want. Which is sort of fine, because they weren't pushy about it. But sort of not fine, because they made it sound like a great deal and it really wasn't because the manufacturer's warranty still applied on the vehicle and so the service plan they were offering for $600/yr wasn't worth it. Unless we bought a ridiculously unreliable car. . . Overall: Wait time = not so great. Customer service, friendliness, helpfulness, non-pushy advice, space to make our own decisions, welcoming of children = super great. If you have a little while to wait for someone to be free to help you, and a few hours when you go to pick up the car, I'd say it's definitely worth it. More

Great experience We bought a new Outback this weekend! The people at Subaru of Wichita were great. We had been shopping around for a while, visiting other dealership We bought a new Outback this weekend! The people at Subaru of Wichita were great. We had been shopping around for a while, visiting other dealerships. Other dealerships hounded us and wouldn't leave us alone. They called, emailed, and texted us trying to get our business. Subaru of Wichita did NOT do this, and we are ever so thankful! We found that Travis and the other people at Subaru were very easy and pleasant to work with. They did not pressure us at all. This made our car shopping/buying experience so much easier. When we went in to test drive the cars, they were very patient, understanding, informative, and professional. We would definitely recommend Subaru of Whichita! More

Best buying experience ever! This is a unique dealership in the auto world. They operate as a team in all aspects of the car buying experience. I dealt with Travis, Andrew, Spence This is a unique dealership in the auto world. They operate as a team in all aspects of the car buying experience. I dealt with Travis, Andrew, Spencer, and Adrian. All were outstanding. They knew everything about the product, and they provided a fair value on my trade, with no gimmicks, no smoke and mirrors, and no playing with the numbers. I went with a family member last week to buy a new Forester, and I was so impressed that I went back this week to buy a new Outback for me. Many thanks to the team at Subaru of Wichita. More

Best car buying experience I have ever had! We worked with Travis to purchase a pre-owned Forester. He was awesome. We worked for over two weeks to get everything figured out, from our finances, We worked with Travis to purchase a pre-owned Forester. He was awesome. We worked for over two weeks to get everything figured out, from our finances, getting the most on our trade-ins, etc. We live in Oklahoma City, and Travis met us halfway to pick up our two cars we were trading in and to give us the car we purchased. He did all of that on a day that the dealership wasn't even open. The only issue we had was with a third party signing agency. Instead of sending us the papers overnight, a signing agency was used to verify our identities. I understand the reason for this, but that company was terrible. The papers should have arrived by Wednesday, but we did not receive a call from the company until Friday. Then the lady who called said she had her own business to run and that we would have to wait until she was available. I called Travis and he was very upset with this. He then decided to drive the car to us and meet us halfway. We cannot express how much we appreciated his patience and willingness to help. More

Great Experience Subaru of Wichita is very different from your typical car dealership. From the moment we walked in the door they were kind and courteous. We were not Subaru of Wichita is very different from your typical car dealership. From the moment we walked in the door they were kind and courteous. We were not bombarded at the door or overwhelmed with information. Travis did a great job of answering our questions and going over what Subaru is all about. He was very informative, but not pushy. When it came down to making a deal they (Travis and Adrian) were not pushy at all and understood that we needed time to think about the purchase. We did decide to buy a Subaru Forester from them and they were very fair with our trade in price and overall deal. Travis found us the exact car we wanted and when we went to pick it up he showed us how everything on the vehicle worked! He took extra time to go over things we had questions about and made sure we were going to get the most out of our new vehicle. I defiantly recommend shopping at Subaru of Wichita! More

Old guy/new tricks I recommend that anyone over 60 years old draw Preston as their salesman/instructor. He was very thorough on every feature of our new Subaru. It was a I recommend that anyone over 60 years old draw Preston as their salesman/instructor. He was very thorough on every feature of our new Subaru. It was a pleasurable morning and he has called a couple of times since in the last few weeks to see how I was getting along. I told him "I guess okay" and he knew I was joking. We love the car and the outstanding personal customer service!!! Thanks, R.Hoffman More