Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Wichita
Wichita, KS
1,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,074 Reviews of Subaru of Wichita
October 05, 2022
Jonathan Gideon's product knowledge, communications and customer service task execution could not have been better. Justin Silva's help with financial decisions and opportunities exceeded all expectations. customer service task execution could not have been better. Justin Silva's help with financial decisions and opportunities exceeded all expectations. More
by jeeptoco
Employees Worked With
Justin Silva, Jonathan Gideon
August 26, 2022
They ran my credit too many times; didnt know their lenders AT ALL. Paperwork is absolutely a nightmare with these incompetent people. Car had issues from day one, beginning with them stupidly washing lenders AT ALL. Paperwork is absolutely a nightmare with these incompetent people. Car had issues from day one, beginning with them stupidly washing off the touch up paint they’d applied to hide the numerous scratches and dings. Windshield washer fluid never worked right, air conditioning needed to immediately be recharged, fan motor was dying. I was told this was because the car was 3 years old; bull! Ive had cars for 10 years that never had those parts fail. Finally got rid of the car when it started to shake above 55. Skip the hassle and the drama, go elsewhere More
by D.Gilbert
Employees Worked With
Jonathan Gideon
August 14, 2022
The staff were friendly, professional, and accommodating. They took the time to answer all questions and went above and beyond in customer service. Overall a good experience! They took the time to answer all questions and went above and beyond in customer service. Overall a good experience! More
by alayon.nate
Employees Worked With
Jonathan Gideon
September 25, 2021
We have had several issues with service for our brand new vehicle. I do not recommend this dealership to anyone. We have had to wait several hours for simple maintenance to be done and we live an hour and a vehicle. I do not recommend this dealership to anyone. We have had to wait several hours for simple maintenance to be done and we live an hour and a half away. Recently we had to have warranty parts ordered and when my husband arrived to have them put on he found out after being there for an hour that one of the parts that was ordered was incorrect and they would have to reorder. This place is a joke. I have never had so many issues and I bought a BRAND NEW car. This is beyond ridiculous… More
by kmeyer
Employees Worked With
N/A
June 16, 2021
I am not even going to give any part of star, The truck we got was in a back lot of another car place they said no problem we will check this and check that fix the dings, they were quick to take my money we got was in a back lot of another car place they said no problem we will check this and check that fix the dings, they were quick to take my money and my other car. They had my truck for over 7 weeks since i got it and they just keep telling me its a used truck, like your truck is crap cause its used it was $28,000. crap, so i am very upset i would like to just trade it back in for something with less miles if this is how there used car/truck program is!!!! No warranty!!!! My stupidity I will never go to this place again and also said that about Car guys, come to find out they are affiliated with them should of known i would get screwed. Don't buy a used car/truck from them you get the run around and your money is crap once they get there's!! I did rate Emilee cause she was very nice but she was also the one that said oh no problem and oh it is a used vehicle. Just one of the many there that said that after we bought it More
by Jessi Martinez
Employees Worked With
Emilee Reinert
