Back

Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews

206 Reviews of Subaru of Wakefield - Service Center

Sort by
October 25, 2024

Always helpful. I like that they keep me informed regarding the process and needs of my car More

by Pmignone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor. In service dept
Oct 31, 2024 -

Subaru of Wakefield responded

We're glad to hear you appreciate our helpfulness and clear communication about your car's needs at Subaru of Wakefield. We look forward to serving you again! Have a great ride!

October 24, 2024

We like the dealership. We’ve purchased two vehicles. We like Its service and location. More

by dmcalcagno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service David Patti
Oct 24, 2024 -

Subaru of Wakefield responded

We appreciate your continued patronage and hope to see you back soon! Thank you so much! - Subaru of Wakefield

October 23, 2024

I had my Subaru serviced here and my service representative was Patrick Reynolds He was very friendly and efficient He explained my bill and the service was sone quickly More

by DIANE C REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds
Oct 23, 2024 -

Subaru of Wakefield responded

Diane, we're delighted to hear that Patrick provided you with friendly and efficient service at Subaru of Wakefield. Thank you for sharing your experience!

October 22, 2024

They fixed our car faster than anticipated. Good communication and friendly service. Thank you very much! More

by K M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 23, 2024 -

Subaru of Wakefield responded

We're delighted to hear that our team at Subaru of Wakefield exceeded your expectations with quick service and great communication. Thank you for the kind words, and we're here if you need anything else!

October 20, 2024

Both my husband and I are extremely happy we found this dealership. Great team of professionals they have working there. The service dept is wonderful! From the beginning with scheduling to the whole ser More

by karen109
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Subaru of Wakefield responded

We're delighted to hear that you and your husband had such a positive experience with our team at Subaru of Wakefield! It's fantastic to know that our service department has consistently provided exceptional care. Thank you for recognizing David and the rest of the staff, we truly appreciate your support!

October 20, 2024

David was very nice to talk with. He let me know how long it would take, that I my car will be due for a 60,000 mile service, and called me when my car was done, just a few minutes un More

by Shoein901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My salesman was Nelson Molina and he was fantastic!
Oct 21, 2024 -

Subaru of Wakefield responded

We're delighted to hear that David provided such a pleasant experience at Subaru of Wakefield! It's great to know he kept you informed and on schedule. Thank you for choosing us, and we look forward to assisting with your 60,000-mile service!

October 19, 2024

Subaru of Wakefield has a great service department ,they are efficient, communicate very well, and solve your problems! More

by Gloucester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Oct 21, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with the service department at Subaru of Wakefield! We're delighted to hear that our team was efficient and communicative in addressing your needs. We appreciate your support!

October 17, 2024

Customer service is great, kudos to Tylor for the excellent service. So pleasant. 😊 Waiting room is great, always clean! Relaxing! More

by roseocean2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Oct 18, 2024 -

Subaru of Wakefield responded

Thank you for the wonderful feedback! We're delighted to hear that Tylor and our Subaru of Wakefield team provided excellent service. It's great to know you found our waiting room clean and relaxing too!

October 14, 2024

Fast complete, great communications while vehicle in service easy thorough checkin no wait superb service More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Oct 15, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience with us at Subaru of Wakefield! We're delighted to hear that our team provided superb service and efficient communication during your visit. We look forward to serving you again in the future!

October 09, 2024

They took my car on time, the cost was what I was told when making the appointment and the time for service was spot on. Everyone there is friendly and professional. The waiting area clean and comfortable More

by Khillma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 10, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience with Subaru of Wakefield! We're delighted to hear that our team provided timely and professional service, and that you enjoyed the comfortable waiting area. We appreciate your feedback about the texting feature as well!

2
...