Subaru of Wakefield - Service Center

This is the third car I have bought from this salesman (Perry) and this dealership I have always been treated with the utmost respect from everyone that I have had dealings with there. I would recommen (Perry) and this dealership I have always been treated with the utmost respect from everyone that I have had dealings with there. I would recommend this salesman (Perry) and this dealership without reservation (and have) to my friends and neighbors. Thank you, Janet E. MacKinnon More

We went to Subaru of Wakefield because the dealership had been recommended by a friend. We ended up purchasing a used Forester and within DAYS of bringing it home we had to bring it back because it was over been recommended by a friend. We ended up purchasing a used Forester and within DAYS of bringing it home we had to bring it back because it was overheating due to crack in the engine block. Since then, we have had nothing but problems with the car. The service department regularly overcharges and DOES NOT FIX the problem the first {or second!} time. During our last unsatisfactory visit there were several other customers waiting to complain about their service. Whatever you do, DO NOT PURCHASE OR GET YOUR CAR SERVICED WITH SUBARU OF WAKEFIELD!!!!! More

I purchased my Subaru 3years ago from Justin, who worked feverishly to get me the deal I wanted. I also have all my service done at the dealership, and each and every time I am there, Justin will find me a feverishly to get me the deal I wanted. I also have all my service done at the dealership, and each and every time I am there, Justin will find me and carry on a conversation with me about my car, family etc. Great guy and I wouldn't hesitate to send anyone looking to purchase a car to Justin. Thank you More

Went there to mount snow tires onto my new set of rims. Scheduled, Drove there, Dropped off, Watched them worked on it, Done. Good price too. Overall better than City Side I've been to. Scheduled, Drove there, Dropped off, Watched them worked on it, Done. Good price too. Overall better than City Side I've been to. More

We purchased our 2011 Outback from Subaru of Wakefield last year. We still drive the 2001 Legacy we purchased there and gave up our 1990 to my inlaws in 2001 when it had 200,000 miles on it. We always hav last year. We still drive the 2001 Legacy we purchased there and gave up our 1990 to my inlaws in 2001 when it had 200,000 miles on it. We always have our service done there and really like the fact that the folks working there have been there for years. Not much turnover at all. Great people, great service and we even talked with a neighbor about the dealership and she bought a car there as well. More

Hearing a right side rattle and an unnerving crunch when backing up, I immediately headed for Subaru of Wakefield. Despite my having no appointment and a very limited time frame, Christine offered to put me backing up, I immediately headed for Subaru of Wakefield. Despite my having no appointment and a very limited time frame, Christine offered to put me on the afternoon repair schedule. She reassured me that the problem might be minor and even drove the car herself to see what she could learn. Within an hour, my car was returned to me after the technician discovered a wayward tack had somehow lodged itself in the brake rotor. In addition, the repair work was covered under my warranty. I am so appreciative of Christine's help and understanding and of the service department at Subaru of Wakefield. More

This was my first visit to the Subaru Wakefield Service Department. I came in on a Saturday morning at 7:00 a.m. to replace a tire on my Subaru Impreza. And even though I did not have an appointment, Chr Department. I came in on a Saturday morning at 7:00 a.m. to replace a tire on my Subaru Impreza. And even though I did not have an appointment, Christine was pleasant and confident that she would be able to easily assist me. In addition, Christine was well versed on the details of my extended warranty plan and breezed through the paperwork. I was thrilled that the Service Department was open on Saturday, and that the tire could be ordered and delivered within an hour. It was an easy and painless experience. More

At Wakefield Subaru customer satisfaction practices start from the top! Leadership delivers the ultimate level of satisfaction to their customers! That was my experience at Wakefield Subaru yesterday! I was from the top! Leadership delivers the ultimate level of satisfaction to their customers! That was my experience at Wakefield Subaru yesterday! I was totally impressed when the dealership staff immediately elevated my concern to their leadership! They took the time to listen to my concern and addressed momentary. Many thanks! More

I left this dealer for a while and returned because of the service I always received from Christine. She has made what could be in unpleasant situation easy to tolerate. the service I always received from Christine. She has made what could be in unpleasant situation easy to tolerate. More

Christine is always personable, knows her job and sees that you are in and out of the dealership at the promised time. She makes sure to update you if there has been a change, or if another problem has b that you are in and out of the dealership at the promised time. She makes sure to update you if there has been a change, or if another problem has been found. She also lets me know if something is covered and still under warranty. More