Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Perry gave me the utmost attention and friendliness as soon as I walked into the dealer. I would tell anybody who were to go to Subaru of Wakefield to go see him! Perry is not your average salesperson, he soon as I walked into the dealer. I would tell anybody who were to go to Subaru of Wakefield to go see him! Perry is not your average salesperson, he seems to actually care about his customers. I give him a perfect score for a very good reason! More
The people were very friendly and helpful, Perry was my sales person and he was very good, he explained all the options on Subaru legacy, and reviewed the Subaru booklet with me and demonstrated all the av sales person and he was very good, he explained all the options on Subaru legacy, and reviewed the Subaru booklet with me and demonstrated all the available features in the car, then said if I had additional questions after I had the car for a few days just call him and we would go over the features again,(good customer service). He negotiated a good lease with me and my wife, benefit goes to Subaru, but I was happy with the deal. Also Chris Robertson and Al Mazin where very helpful, Al, did the paper work on my old lease. Christine Gallella in the service department is always pleasant and helpful, Thank you for your great customer service , More
Nelson is young and friendly willing to answer any questions, patient and ready to work with the client. You still need to do your homework to help give him leverage when negotiating the price. He di questions, patient and ready to work with the client. You still need to do your homework to help give him leverage when negotiating the price. He didn't mind when i wanted to go see different cars multiple times and still coulndn't decide. Very relaxed and patient. Definitely recommend him :) More
I can't say enough great things about the staff at subaru of wakefield. I recently purchased a 2014 subaru forester xt . Given the fact I was trading in a 2013 forester base model I was not expecting subaru of wakefield. I recently purchased a 2014 subaru forester xt . Given the fact I was trading in a 2013 forester base model I was not expecting to receive the great deal I was given . subaru has a great loyalty program and knows how to retain its customers ..Justin did a great job at explaining the differant models and options and never once made me feel pressured to purchase . I would also like to thank Chris in finance . He helped me get a good finance deal and extended warranty. Years back I purchased a used jeep from this dealership and when I decided I wanted a subaru I could have picked five closer subaru dealerships but chose to come back here knowing this is where I would receive the best customer service and deal. I will be back. More
Having never bought a new car before, and having walked out on a poor sales experience the week before (halfway through signing paperwork), we went to Wakefield Subaru and had a great experience. Met up w out on a poor sales experience the week before (halfway through signing paperwork), we went to Wakefield Subaru and had a great experience. Met up with Justin, he showed us a car, an XV CrossTrek, we drove it. and really liked it, but didn't really think the car was for us because the storage was too small. Left the dealer without being pressured. A week later, decided that a Forester might be the way to go. Went back in there, test drove one, then sat in a couple, and had a low-pressure sale. Justin was funny and personable, without being high-pressure or cheesy or talking too much. It seemed to break the stereotype of a car salesman. Very happy with my purchase. Extremely happy with the sales process. More
So our purchase is a little more than a month old. Bought 2 vehicles the same day. The Subaru we have made a payment on already, but can't drive. We had it home for a short time and the check engine light ca 2 vehicles the same day. The Subaru we have made a payment on already, but can't drive. We had it home for a short time and the check engine light came on, noisy power steering pump and dash light bulbs out. Drove it back and it overheated on the way there. "No problem we will fix it." New radiator, new power steering pump, spark plugs and dash light bulbs all replaced at no charge as promised. Great. Next day no heat. Back it goes and could not make there, overheated again. "Don't worry we will make it right." So the engine is no good, we have ordered a used engine, you should have the car Friday or Saturday. No call so I called Monday. Oh the engine we got was bad too. We have ordered another. So this is engine number 3. Am I concerned? Very. I think the right course of action would be to put in a short block, which is the lower half of the engine. Block, pistons and crankshaft. My wife really wanted this car, but I may have to give it back to them. Merry Christmas. I am an optimist so I clicked yes on recommending dealer In Hopes that this will work out. More
The process of buying my vehicle was very quick. The The process of buying my vehicle was very quick. The salesman was extremely thorough. Was able to get my vehicle at my reasonable price point. The process of buying my vehicle was very quick. The salesman was extremely thorough. Was able to get my vehicle at my reasonable price point. More
I found Subaru of Wakefield to be a pleasant, low pressure dealership. My sales rep showed me what I asked to see, helped me obtain a fair deal, and made sure I was comfortable with my new vehicle. pressure dealership. My sales rep showed me what I asked to see, helped me obtain a fair deal, and made sure I was comfortable with my new vehicle. I'd have no hesitation about returning based on the sales experience - which is about as high a recommendation I can give to any auto dealership! More
Al is a warm, friendly, and professional Subaru sales representative. He took excellent care of my husband and I throughout the purchase of our new 2014 Subaru Forester XT. I can't thank Al enough. He representative. He took excellent care of my husband and I throughout the purchase of our new 2014 Subaru Forester XT. I can't thank Al enough. He is off great value to sales department at Subaru, Wakefield. More
I last purchased a Subaru Legacy Sedan 14 years ago from Subaru of Wakefield and am glad to see the service hasn’t changed. I purchased a Subaru XV Crosstrek and am completely satisfied. The Staff here ar Subaru of Wakefield and am glad to see the service hasn’t changed. I purchased a Subaru XV Crosstrek and am completely satisfied. The Staff here are knowledgeable and courteous. They took the time to get me into the vehicle I wanted from the color and the few accessories I asked for. I would definitely recommend Subaru of Wakefield and Jon Coill abd Joe Barbagallo. More