Subaru of Wakefield

2014 Legacy Purchase This was the first car i have ever bought new, i thought it would be a nightmare but the staff over at subaru of wakefield made it a cake walk. Everyo This was the first car i have ever bought new, i thought it would be a nightmare but the staff over at subaru of wakefield made it a cake walk. Everyone was great, Mr. Mazin could not be kinder man, he made sure i knew all the in's and out's of the vehicle, i can not say enough nice things about him. The car is great love everything about it! Highly recommend Subaru of Wakefield and Mr. Mazin More

Purchase Used Car My 1999 Subaru died on 128 which forced me to buy a new car. I had my car towed to Subaru of Wakefield as it was the closest Subaru dealership. Chri My 1999 Subaru died on 128 which forced me to buy a new car. I had my car towed to Subaru of Wakefield as it was the closest Subaru dealership. Christine and Mike in Service took great care of me and promptly assessed the damage. Unfortunately, the car was essentially totaled. While I live in Dover NH, the positive experience I had with their service department made me consider buying my "new' Subaru from this dealership. They had a very nice 2012 Subaru Legacy that had most of the features I wanted and low mileage. I spoke with Rhett on the phone and arranged to see the car when I came to get the stuff out of my dead car. I test drove the car and bought it that same day. The sales person I dealt with was patient with me while I made my decision and answered my questions about the car, but did seem a bit pushy (he has since left the dealership). I also met with the finance person (whose name I can't recall) who convinced me to get the extended warranty, which I do think will be a worthwhile investment. He helped expedite the process so that I could pick up the title to the car so I could bring it to NH to get new plates. I picked the car up the following Tuesday and when I took it to be inspected here in NH, the mechanic pointed out some damage that had not really been noticeable without having the car on the lift and looking at it carefully. This consisted of a long dent in the passenger door, rust on the front passenger wheel panel and a slit in the front passenger tire. I immediately contacted the sales person at Subaru of Wakefield, who put the Used Car Sales Manager, Joe Barbagallo, in touch with me. I sent Joe pictures of the damage and he referred me to the Sales Manager, Vincent Izzi. I arranged to meet with Mr. Izzi the following week. When we met, he agreed to take care of the tire as that was a definite safety issue. He initially only offered to put me in touch with the shop that does their body work to have that damage repaired at their cost. I felt the damage was indicative of an "incident" that had not been reported on CarFax or pointed out to me. I met with the General Manager, Mr. Sal Barbagallo, and he agreed to have the repairs done at their body shop (Tecce's Collision). The work was completed last week (Tecce's did a great job) and I now have my "new' car. The process was not a smooth as I would have hoped, but I very much appreciate the responsibility and actions they took to make things right. I am very happy with my purchase, and if I didn't live so far away, I would definitely take my car there to be serviced. More

Purchase of 2015 Forester Not looking forward to purchasing a new car, but turned into a pleasant an painless experience. Having researched the vehicle beforehand made the sho Not looking forward to purchasing a new car, but turned into a pleasant an painless experience. Having researched the vehicle beforehand made the shopping experience quick and easy. Larry Marcus is an enjoyable salesperson to work with. He was very thorough and knowledgeable of the vehicle. I would purchase another vehicle from Wakefield Subaru. More

Comforting Christian took the time to answer all questions and understood our needs. She was very clear and friendly during our visit. Since this was our first c Christian took the time to answer all questions and understood our needs. She was very clear and friendly during our visit. Since this was our first car shopping trip in 14 years, we were nervous and didn't know what to expect. We look forward to working with her in the near future. More

Highly Recommend! My sister and I recently purchased 2015 Subaru Outback from the Subaru of Wakefield. I was welcomed by Erica Kinney and she arranged me to work with J My sister and I recently purchased 2015 Subaru Outback from the Subaru of Wakefield. I was welcomed by Erica Kinney and she arranged me to work with Jason Matte. Erica was very friendly and made sure I was satisfied with their service. We mainly worked with Jason on pricing. He was energetic and friendly. Having co-ownership with my sister who resides out in WA, made the process complicated and slow but Jason made it go smoothly. He's a great listener and patient. He walked me through the basic instruction on the vehicle and helped me set up my phone with the bluetooth system. I am very happy with my purchase and will definitely recommend him to others! More

Used Subaru Legacy We recently purchased a used 2010 Subaru Legacy at Subaru of Wakefield, and we worked with Al Mazin through the sales process. Al was very approachab We recently purchased a used 2010 Subaru Legacy at Subaru of Wakefield, and we worked with Al Mazin through the sales process. Al was very approachable and forthcoming with his knowledge of Subaru design & technical features. We were able to take the car out for an extended test drive on our own, which helped us get a better feel for the vehicle before deciding to buy. They also handled the drop-off and pick-up of the car at our independent mechanic for an inspection prior to the purchase. Our mechanic said the car was in great shape, and we finalized the sale that week. More

Quick and Easy they were a little unorganized getting me started with an employee but after that, everything was easy and straightforward. Perry was very friendly, a they were a little unorganized getting me started with an employee but after that, everything was easy and straightforward. Perry was very friendly, answered all of my questions, and even helped me sync my phone to the car via bluetooth connection. Quick and Easy. More

Will Definitely Recommend! We recently purchased a 2015 Forester Turbo from Subaru of Wakefield. I was made to feel very comfortable by everyone I came into contact with from th We recently purchased a 2015 Forester Turbo from Subaru of Wakefield. I was made to feel very comfortable by everyone I came into contact with from the first second I walked through the door. Our sales associate was Justin Grant. He was very professional and we immediately felt we were in good hands. When we picked the car up he gave us a great detailed tour of our new vehicle and never rushed us as we asked many questions. We would definitely recommend Subaru of Wakefield and Justin in the future. More

Straightforward and easy! Samir helped us get a wonderful deal on a great used Subaru impreza. I was in a very stressful situation having just had my car totaled and needed som Samir helped us get a wonderful deal on a great used Subaru impreza. I was in a very stressful situation having just had my car totaled and needed something quickly. He was extremely helpful, no bologna and gave me helpful and unbiased advice. He was also wonderful with my crazy one year old who wanted to run around the shop! Great experience and felt completely comfortable and confident with my purchase! More

Rhett Sanders and Perry Mallias - a winning team Our experience with the Subaru of Wakefield dealership through Rhett (internet sales) and Perry (customer facing) was exceptional. They were transpar Our experience with the Subaru of Wakefield dealership through Rhett (internet sales) and Perry (customer facing) was exceptional. They were transparent in their customer service and sales process. Perry was engaging, courteous and thorough. Time we spend at the dealership for buying the vehicle was short, efficient and productive. We recommend this winning team to other prospective subaru buyers Jacobs More