Subaru of Wakefield

Very Satisfied It was a pleasant experience dealing with Al Mazin. He was very knowledgeable and thorough, explaining everything I needed to know. I would certainly It was a pleasant experience dealing with Al Mazin. He was very knowledgeable and thorough, explaining everything I needed to know. I would certainly come back to Al for my next vehicle purchase! More

Great Experience Perry at Subaru of Wakefield was wonderful, had great energy and was able to get me my new Impreza at a great price with the trade in that I had. It Perry at Subaru of Wakefield was wonderful, had great energy and was able to get me my new Impreza at a great price with the trade in that I had. It was a very busy Saturday, but I was given every ounce of attention needed to walk me through the trade in and buying process. When it came time to pickup, Perry took me through all of my new car's features, Bluetooth set-up, and even posed for my first brand new car photo. I would recommend friends and family to Subaru of Wakefield - couldn't be happier! Looking forward to ski season with my new AWD Subie. More

Poor Service I just bought a used car and it had a high speed shake in the steering wheel, indicating a tire balance problem. When serviced for this issue the deal I just bought a used car and it had a high speed shake in the steering wheel, indicating a tire balance problem. When serviced for this issue the dealership did NOT balance the tires but instead ground down the rotors and did an alignment. Why? They wouldn't say and they wouldn't give me a copy of the alignment numbers. When I got in the car after this service it still had the high speed shake in the steering wheel AND now, additionally, it pulls to the left, indicating that the alignment is off. I called and made a second appointment to have both issues resolved. The second time around they again would not show me the alignment numbers. They said they checked the tire pressure, balanced the tires and did an alignment. The car drives the same. Nothing solved. Both visits I had to ask for a receipt for the work done. When I asked to speak with a manager, they told me there was no manager on duty at the dealership on the weekend so they would have a manager give me a call on Monday. No call. I did email the service director and have not received a reply as yet. So thought since no one wants to talk to me I’d write this review. More

Great experience Easy process great vehicle very happy Perry handled all the details which made the process easy and the vehicle is fabulous. Look forward to driving Easy process great vehicle very happy Perry handled all the details which made the process easy and the vehicle is fabulous. Look forward to driving More

Dealership review This is my second vehicle purchased at Subaru of Wakefield. I wouldn't buy anywhere else but there. They are professional, friendly and easy! No back This is my second vehicle purchased at Subaru of Wakefield. I wouldn't buy anywhere else but there. They are professional, friendly and easy! No back and forth hassle like so many other places. Ask for Perry, he'll make buying a car an enjoyable experience!!! More

Friendly, cooperative staff I was very pleased with my recent sales experience. Every staff member I was in contact with ensured I got the specific Crosstrek model I desired at a I was very pleased with my recent sales experience. Every staff member I was in contact with ensured I got the specific Crosstrek model I desired at a competitive price! More

Great car, experience, and people! My wife and I searched around for a good month or so for a Crosstrek. After visiting 4-5 dealers, countless internet searching we decided to come into My wife and I searched around for a good month or so for a Crosstrek. After visiting 4-5 dealers, countless internet searching we decided to come into Subaru of Wakefield as they gave one of the better online quotes. We came in and test drove a manual transmission because that's what we wanted, but fell in love with the automatic with moonroof. We brought in an online quote from another dealer that was lower than their initial quote and instead of expecting them to laugh in our face at the price (other dealerships have no problem doing that thinking you're crazy) they said we could choose any color on their lot for our quoted price from the other dealer with no hidden costs. No haggling, no back and forth, no good cop/bad cop. Ken, the service manager was really nice, and Sydney (our salesman) was amazing. Super nice, down to earth, zero pressure, and really knew the car. Best straight-up dealer experience and the car is amazing. More

Good car, good experience My fiancé and I walked in 20 minutes after they closed one night not expecting to be helped. Not only were we helped but Al Mazin sat down with us for My fiancé and I walked in 20 minutes after they closed one night not expecting to be helped. Not only were we helped but Al Mazin sat down with us for an hour. We were blown away with the customer service. In any car buying situation there was a little pressure to buy right away, but that should be expected especially on the last day of the month.. In a subsequent trip up Al even called a rental car company for me and got me a deal on a rental car I needed to get home that night. Because of our situation, no car, complexity of car insurance, etc. we had to make several trips to the dealership. It would have been nice if they took care of the MA state inspection for us. More

Dealership and sales person, Jason Matte I was driving a 2006 Highlander that had reached 200,000 miles I needed a car with better gas mileage. Subaru had great reviews. Jason was awesome I was driving a 2006 Highlander that had reached 200,000 miles I needed a car with better gas mileage. Subaru had great reviews. Jason was awesome to work with. He made sure I received the best deal on my trade in. Jason has a great personalty!!! NO BS!!! Working with financing was great as well. Over all, this dealership made,what can be an ugly process fun. THANKS, Jason and team!! More

Great experience! Perry was really great to work with - helpful, knowledgable, and thorough throughout the buying process!! I am very happy with my purchase of a new Im Perry was really great to work with - helpful, knowledgable, and thorough throughout the buying process!! I am very happy with my purchase of a new Impreza and would recommend Perry and Subaru of Wakefield to anyone in the market. More