Subaru of Wakefield

Great service, good deal, Subaru customer for life I recently moved to the area and needed a Subaru dealership. The service at Subaru of Wakefield exceeded my expectations - I was able to get a great d I recently moved to the area and needed a Subaru dealership. The service at Subaru of Wakefield exceeded my expectations - I was able to get a great deal on a brand new car in a comfortable environment. Sydney went above and beyond to make sure I had everything I needed and took tons of time walking me through all the features of the car. As long as I live on the North Shore I will turn to Subaru of Wakefield every time I get a new car! More

excellent experience I found Subaru of Wakefield to be an excellent dealership, filled with attentive salespeople and employees. Everybody seems to care about the customer I found Subaru of Wakefield to be an excellent dealership, filled with attentive salespeople and employees. Everybody seems to care about the customer having the best possible experience. I worked with Chris and Al Mazin, and never felt pressured into purchasing anything. Al had years of experience, and provided me with several options for purchasing and financing my new car. I appreciated his "here's the bottom line" approach. I would highly recommend this dealership to anybody looking for a car, first time or experienced buyer. More

great experience We came into the dealership hoping to buy a car with all wheel drive for the winter. Nelson Molina has made this the best experience I've had at any c We came into the dealership hoping to buy a car with all wheel drive for the winter. Nelson Molina has made this the best experience I've had at any car dealership. He is knowledgeable, friendly and patient. We never felt any pressure from him and he answered every question we had. Our decision to buy the 2016 Crosstrek was made much easier by Nelson's customer service. He is truly unique in this industry. I would recommend anyone go see him. Vincent Izzi (general sales manager) was also wonderful to work with. More

recent purchase Christian was knowledgeable, helpful, and efficient, and very important to me -- i did not feel any pressure during our interaction. From the test dr Christian was knowledgeable, helpful, and efficient, and very important to me -- i did not feel any pressure during our interaction. From the test drive to helping me set up the bluetooth in my new Outback, it was a pleasure to interact with her. More

Pleasant, no pressure and efficient. I purchased a used Honda CR-V from this dealership and worked with Christian Francois. This was probably the best car-purchase experience I've ever ha I purchased a used Honda CR-V from this dealership and worked with Christian Francois. This was probably the best car-purchase experience I've ever had. Christian was such a pleasure to work with - no pressure and I felt like she really had my best interest in mind. Plus she is a very lovely person! Customer satisfaction is the top priority for this dealership. More

Excellent Experience buying an Outback Christian Francois was a joy to work with from making the decision to picking up the car. We highly recommend her and the dealership. Everyone was so Christian Francois was a joy to work with from making the decision to picking up the car. We highly recommend her and the dealership. Everyone was so welcoming and friendly. We had our puppy Thunder with us and they treated her like one of the family. More

Mixed Reviews I had heard good things about Subaru of Wakefield but I should have hand picked (called) for a salesperson who was recommended. I went in on a bit of I had heard good things about Subaru of Wakefield but I should have hand picked (called) for a salesperson who was recommended. I went in on a bit of a whim not thinking that they would give me a good trade in offer - they did which was great and got me thinking. There was some pressure that they would only honor that amount that day, not necessarily a few days/week later. Really? The car is going to depreciate significantly in a few days? I don't make care decisions lightly so I walked out and started to really research and came back ready to talk. My salesperson, Mark Roberge, was nice enough but was really trying too too too hard. He also was not detail oriented which drove me crazy. He also compared me to other customers saying "I know you wouldn't do that." and making negative comments about them. Hmmm... what did he say about others after I left. Not impressed. So, note to self and to others, reviews of salespeople are just as important as the dealership. Oh... and I didn't love the finance guy as well he rushed me, despite having an appt. to pick up my car, and then was irritated when I wanted to make a call to check on one of the warranties. Eye contact too... really... it would be good to make some. All said, I'd go back, as the price and location are right. They also have been good with service thus far. More

Great Service, Very Efficient Both Frank and Teresa were great! They were able to answer all my questions, they were able to get me speedy answers and great prices compared to othe Both Frank and Teresa were great! They were able to answer all my questions, they were able to get me speedy answers and great prices compared to other dealers in the area. They were also very accommodating - working around my busy schedule and making it really easy for me when I came into buy my new car! Very much recommend them and the dealership in general! More

No pressure, great experience! I was just looking to compare different trim levels of the Forester, and was given a brief overview followed by a test drive of both. My salesperson I was just looking to compare different trim levels of the Forester, and was given a brief overview followed by a test drive of both. My salesperson was pleasant and knowledgeable about the details. I wasn't ready to buy just yet and she didn't push me, but my treatment during this visit made them a front runner. More

Wonderful experience I just purchased a brand new 2016 Forester. From the telephone conversations to the first visit, I must say, it was a wonderful experience! From the I just purchased a brand new 2016 Forester. From the telephone conversations to the first visit, I must say, it was a wonderful experience! From the Sales associate, to the financial person, service department to the manager, all wonderful. there was an option on the car that was not done, and by the time I was ready to drive my car home, it was taken care. My last purchase was in 2004..........the 'typical car sales pitch, and the pushiness was present. How things have changed!! Just wonderful!!~ Thank you all so much!!! Barbara O'Brien More