Subaru of Wakefield

Very satisfying experience Everything was perfect. Jason Matte was very helpful, friendly and efficient. Both I and my husband enjoyed working with him. We'll come again if we Everything was perfect. Jason Matte was very helpful, friendly and efficient. Both I and my husband enjoyed working with him. We'll come again if we need a new car. More

great service and sales depts Very professional and honest. Bought and have my car serviced here. Sales person was knowledgeable and there were no high pressure tactics like othe Very professional and honest. Bought and have my car serviced here. Sales person was knowledgeable and there were no high pressure tactics like other dealers. Service dept. has been very good. They only do what is needed. Waiting room is very nice. It is clean and has amenities like TV and coffee. More

Smooth and easy buying experience If you're in the market for a new Subaru, I'd recommend going to Subaru of Wakefield and asking for Frank Belluschi. I wanted a 3.6R Outback but not If you're in the market for a new Subaru, I'd recommend going to Subaru of Wakefield and asking for Frank Belluschi. I wanted a 3.6R Outback but not a single dealer in eastern MA had one on the lot. There were a couple in transit with the color, options and leather I wanted but two other dealers wanted almost MSRP for them. Plus, I couldn't even drive one. At Subaru of Wakefield, Frank took me for a drive in the sedan version so I could try out the 3.6 engine with the CVT. He said he could get the car I wanted in a few days and gave me the discount I wanted based on my research with only one quick back and forth to his boss. Frank found the car at a dealer in Vermont, had it driven down to Wakefield, added the accessories, and got it registered and inspected for delivery as promised. He also spent a lot of time after the purchase explaining the many features of the car. I couldn't have been more pleased with the experience. More

A satisfying experience I have just purchased my fifth Subaru from this dealership (which should tell the reader something about this dealership), but this last time was the I have just purchased my fifth Subaru from this dealership (which should tell the reader something about this dealership), but this last time was the most satisfying experience of all. The salesman, Al Mazin, was courteous, friendly, knowledgeable about all the products we were interested in reviewing, and attentive to every detail. There was absolutely no pressure, and he answered all our questions to our satisfaction. Two days after picking up the vehicle, i had a minor problem with the car, and Mr. Mazin attended to it promptly. I drove into the lot, and barely got out of the car before he came out to greet me. The problem was fixed in a matter of minutes. The experience of buying a car doesn't get much better than this. More

The best customer service. The folks at Subaru of Wakefield are certainly dedicated to customer satisfaction both in sales and in service. This is my 4th purchase with Subaru of The folks at Subaru of Wakefield are certainly dedicated to customer satisfaction both in sales and in service. This is my 4th purchase with Subaru of Wakefield and they get better with each car. I commend Christian Francois for her professionalism and impeccable character. What a wonderful experience in a business where most people cringe, Subaru of Wakefield changes the dominant paradigm for car dealers - a pleasant and rewarding experience. More

very professional dealership I recommend Wakefield Subaru over several other I visited before buying my Forester. staff are professional, kind, hard-working and this dealership is I recommend Wakefield Subaru over several other I visited before buying my Forester. staff are professional, kind, hard-working and this dealership is great if you want a good deal for buying your subaru. Worked with Sydney, definitely recommend him. More

Disappointed Customer This was the worst experience in car buying that I have ever dealt with. They were not happy I did not use their financing and held my car hostage fo This was the worst experience in car buying that I have ever dealt with. They were not happy I did not use their financing and held my car hostage for days. They made promises during the deal negotiation that they did not follow through with. If I did not like the car I was getting as much as I did, I would have taken my business elsewhere. I will not be recommending them to anyone that I know, ever. More

Excellent Service I have been a long-time customer of this dealership and have always been treated professionally. I traded-up my Forester for a Premium model and was I have been a long-time customer of this dealership and have always been treated professionally. I traded-up my Forester for a Premium model and was very happy with Sales and Service during this process. More

Above And Beyond! Subaru of Wakefield came highly recommended from a relative of mine who bought her new Subaru Forester there. I bought a new Forester of my own this p Subaru of Wakefield came highly recommended from a relative of mine who bought her new Subaru Forester there. I bought a new Forester of my own this past September and my mother bought a new Forester of her own the next month! Jason not only gave both of us excellent deals on just the right cars to suit our needs, he was also a tremendous help to both of us when we needed an abatement for the excise tax on them. The solution came quickly for both of us! We can't thank him enough! And of course, we are both very happy with our cars. With my long commute to work my Subaru has done a fine job of getting me through the winter so far, and I expect it will for many more! More

Top Notch Service at Subaru of Wakefield Mark Ruiz is the best automotive service professional i have ever worked with. He always takes great care and is honest in the service assessments. Mark Ruiz is the best automotive service professional i have ever worked with. He always takes great care and is honest in the service assessments. The service team at Wakefield is the best and i highly recommend them. Also Subaru of Wakefield provides you with a new Subaru as a loaner vehicle while your car is in the shop, its a great benefit as i have been to other dealerships that provide you any old loaner they have around. Additionally they have a nice waiting area with ample seating and available internet access if you need to get some work done. More