Subaru of Wakefield

Excellent Everyone was extremely helpful. Especially Al Mazin. I've been dealing with him for over 10 years. Every time I have had service needs Chrisrine was Everyone was extremely helpful. Especially Al Mazin. I've been dealing with him for over 10 years. Every time I have had service needs Chrisrine was right by my side all the way. More

Friendly, honest, and refreshing From the moment we stepped onto the lot, we could tell this was a different kind of car buying experience. We were immediately warmly greeted by John From the moment we stepped onto the lot, we could tell this was a different kind of car buying experience. We were immediately warmly greeted by John Cheshire, one of the sales staff. John's relaxed and friendly demeanor put us at ease. It was easy to tell that he enjoyed working at Wakefield Subaru, and that he had vast experience and knowledge of the vehicles. My wife and I had understandable trepidation about the whole car buying experience, but the entire process did not feel like any pressured sales tactics, including the finance staff member Ken. All of the various options were clearly laid out, and there did not seem to be any judgements made on our decision whether to accept something or not. We met their service staff and all were very friendly. We especially thank John Cheshire for his cordial honest professionalism and interpersonal skills helping us through the process. More

12K service for 2016 outback was met at the car by Maggie who took my mileage and efficiently took my info and wrote up my concerns. one hour later, my car was ready, service done was met at the car by Maggie who took my mileage and efficiently took my info and wrote up my concerns. one hour later, my car was ready, service done, recall attended to, and minor window problem addressed. stressless. More

Reasonable dealer Low stress experience which was nice. I am ready and able to haggle to get the best price but I would prefer not to. I visited a few different dealers Low stress experience which was nice. I am ready and able to haggle to get the best price but I would prefer not to. I visited a few different dealerships before settling on Subaru of Wakefield. I had a fair amount of back and forth on the phone with them to agree on a price. Although they did try to upsell me a little it was less than other dealers and they honored the price I was quoted. Perry was very helpful and the whole process happened with minimum drama. I would certainly recommend them if someone was looking for a Subaru. More

Great car-buying experience We were really apprehensive about going car shopping, but our experience with Subaru of Wakefield was great. We appreciated that the website had the We were really apprehensive about going car shopping, but our experience with Subaru of Wakefield was great. We appreciated that the website had the entire new car inventory online, with the dealer invoice price listed. We essentially chose the vehicle we were pretty sure we wanted prior to arriving at the dealership. Once we did visit, John Cheshire was our sales rep... he was extremely courteous and low-pressure, gave us all the additional information we needed, and accommodated our schedule to meet us at the dealership in the VERY early morning to pick up our new Outback. We feel that we got a fair price with no haggling or aggravation whatsoever. Highly recommended! More

Excellent from start to finish From my initial emails to Crosstrek purchase and now service, my experience at Subaru of Wakefield has been excellent. They were willing to work with From my initial emails to Crosstrek purchase and now service, my experience at Subaru of Wakefield has been excellent. They were willing to work with me on the price of the new vehicle and the value of the trade-in. They were thorough in showing me how the car worked and seemed excited for me to drive it off the lot. They have been great about keeping me informed about scheduled maintenance and service updates. The dealership is lovely, easily located off route 128, and everyone there is friendly. The only downside to my experience was working with the finance representative. I felt rushed through the process and I wasn't convinced that he presented me with all of the options. In the end, I decided to go elsewhere for financing, which delayed my purchase of the vehicle. More

Just great! I would like to congratulate John Chashire for his excellent costumer service! I really appreciate the time and care he dedicated to meeting my needs I would like to congratulate John Chashire for his excellent costumer service! I really appreciate the time and care he dedicated to meeting my needs and expectations. I will surely recommend him to friends! Thank you, John! More

Check-up Purchased my Outback and have all my service done at the Wakefield dealership. It has been nothing but perfect every time. The entire staff goes out o Purchased my Outback and have all my service done at the Wakefield dealership. It has been nothing but perfect every time. The entire staff goes out of their was to make every trip there seamless! More

Very Nice Car, Very Nice Dealership I had the opportunity to purchase my Subaru Outback from Peter Mallias and had a pleasant experience through the whole process. He was very thorough I had the opportunity to purchase my Subaru Outback from Peter Mallias and had a pleasant experience through the whole process. He was very thorough and made the process very easy. I continue to bring in my car for service to your dealership based on past great performance . More

Excellent experience, love my new car! I was in the market to purchase a new car and had the pleasure of dealing with John Cheshire at Subaru of Wakefield. He was incredibly informative ab I was in the market to purchase a new car and had the pleasure of dealing with John Cheshire at Subaru of Wakefield. He was incredibly informative about the car throughout our three visits while I was trying to decide on a vehicle and it was a quick and painless experience from start to finish. Having never owned a Subaru before, he went through the vehicle from top to bottom (other dealerships barely showed me the trunk, let alone talk about the safety features) - and he did the same after I purchased the car so I was completely comfortable working all the internal stuff (not to mention the fact that he came in on his day off to do so. Much appreciated!). Would not hesitate to recommend this dealership, and John, to friends and family in the market for a new car. More