Subaru of Wakefield

GREAT DEALER, GREAT CAR I am most pleased with Wakefield Subaru in handling my purchase of a new Legacy. They are competent, knowledgeable, and, most importantly, friendly. I am most pleased with Wakefield Subaru in handling my purchase of a new Legacy. They are competent, knowledgeable, and, most importantly, friendly. The purchase process was such that I felt I had a professional consultant working to inform me and help me decide. This is my first purchase from them - but not the last.. I am most pleased with my selection of a Legacy, but was tempted by the rest of the line - all wheel drive all the time and a terrific safety rating. More

Rough purchase experience Found the right car and thought I got the right price but had to take several (3) trips back to dealer the to resolve inspection failure and IOUs from Found the right car and thought I got the right price but had to take several (3) trips back to dealer the to resolve inspection failure and IOUs from closing. Further It took 3 months for dealer to ask if I am a satisfied customer. I would have expected that question would be asked much sooner to avoid the dissatisfaction I had. More

Best Dealership - Extra-ordinary Staff Dealing with Subaru of Wakefield was a positive experience. My husband and I now have 2 new cars because of the Staff (1 new, 1 leased). Our sales exp Dealing with Subaru of Wakefield was a positive experience. My husband and I now have 2 new cars because of the Staff (1 new, 1 leased). Our sales expert, Max Shaffer, went out of his way to ensure that we bought exactly what we wanted/needed. Max is knowledgeable, professional, and truly caring. person. In fact, the rest of the staff also made sure that all our needs were met. AND Max and other members brought up issues to consider that we didn't even think of. We highly recommend working with this dealership. I promise that you will be glad you did! The new Subarus we now have are a joy to drive, offering us many quality options. Of course, the cars are "special." Max and other staff members really listened and responded to all our questions, giving us the best possible answers. We look forward to working with these wonderful people. Wakefield Subaru is, indeed, top-notch. To Max and the other staff members: Thank you for making our experience comfortable, reasonable and truly worthwhile. If you are looking for a Subaru, do NOT hesitate to go to Wakefield Subaru! (Bless you all!) Janet and Jacob G. More

not impressed with subaru of Wakefield, I was stunned to receive the request to write a review for them. I had a Teri le service experience but decided to give t with subaru of Wakefield, I was stunned to receive the request to write a review for them. I had a Teri le service experience but decided to give them another shot in the sales department when my lease was up- they are the most local dealer to me. Aside from the constant confusion of which color combination i specified for them to locate (I eventually agreed to pay more and take the one that was on the lot) The delivery was set for 10 am on a Saturday, I got a call at 9:30 to reschedule until 11:30. I showed up on time and rotted in showroom until 1. Drive the car from Saturday until Monday morning....got a call from the dealership apologizing and letting ,e know my car was not registered or INSURED as they made an error on paperwork. Of course I can't drive the car until this is resolved. I was stuck at my office until 6:30pm. It took them 9 hours to resolve the issue..... Without an apology from anyone, including Sal Barbagallo the owner when I demanded to speak with him. They also failed to install the correct remote starter on the car, I specificly purchased factory removed the and was sold aftermarket - and the cables were hanging out of my ignition in 2 days. Thank you for giving me the opportunity to review your dealership, I'm just surprised you requested ME to write one! More

Best Dealership I've Ever Worked With We are a Subaru family. We bought our first Outback in 1996 and with expert (yet practical) dealer maintenance drove it over 20 years, when we bought We are a Subaru family. We bought our first Outback in 1996 and with expert (yet practical) dealer maintenance drove it over 20 years, when we bought a new one. (Now our daughter's grown up and needed a car for her first job, so she purchased a five-year-old Impreza "certified pre-owned" here, too.) Both sales and service personnel are knowledgeable and enthusiastic about the product, answer all questions with honesty and expertise, and make the experience of choosing and owning a "Sube" as satisfying as it is to drive a well-engineered, tough and fun vehicle. More

Subaru of Wakefield This is my second time purchasing a vehicle here. I've gotten a decent price both times, Frank was friendly and helpful, I will be back for my next c This is my second time purchasing a vehicle here. I've gotten a decent price both times, Frank was friendly and helpful, I will be back for my next car. More

" perfect in every way " This is the 2nd vehicle we have purchased here.. We still had AL Mazin's business card from 6 years ago. He was the greatest..he gave us all This is the 2nd vehicle we have purchased here.. We still had AL Mazin's business card from 6 years ago. He was the greatest..he gave us all the information we needed in this purchase, and never felt pressured into buying.. I kept his card for a reason. the intention was ...when we were to buy in the future,we knew who to call. we were very thankful.. More

Incredible It was a great experience , they made everything so easy . Perry helped me find the car that we wanted, even though they didn't have one on the lot h It was a great experience , they made everything so easy . Perry helped me find the car that we wanted, even though they didn't have one on the lot he was still able to get the perfect car. More

Subaru of Wakefield - Perry Mallias Exceptional service and technical knowledge. Accommodated all of my concerns and Perry and the team were professional, courteous and timely. The whole Exceptional service and technical knowledge. Accommodated all of my concerns and Perry and the team were professional, courteous and timely. The whole team made my first purchase experience as relaxed and easy as could be. More

Awesome Effort - Truly listened to voice of the customer I am a repeat customer to this Dealership. My prior purchase was over eight years ago. The purchasing experience was excellent then and has only got I am a repeat customer to this Dealership. My prior purchase was over eight years ago. The purchasing experience was excellent then and has only gotten better. And as I have experienced over the total life and cost of owning a Subaru Outback, the service team is one of the primary reasons I came back to this dealership. Remember its 8 plus years of service and 232K miles in addition to the quality of the product. The sales team member was very engaged with me and always listening to what my needs were and what were my plans for purchasing a new Subaru. He worked hard with me to discover what was available in the portfolio of Subaru products that best met my needs. He supported me in solving the gaps of where I was with my older Subaru and what might be the best option going forward. Remember I wanted to be at 300k and in the next Subaru advertisement. Bottom-line he was very patient with my process and my questions. Ultimately we came to the conclusion that a new Premium Outback was my best fit. He was very active in the execution of the negotiation process and extremely knowledgeable in the delivery and transition of the new vehicle into my hands. More