Subaru of Wakefield

Great Test drive - but totally deceptive online pricing Had a good sales person who was attentive and did not make us wait too long. Test drove the Crosstrek and Forester. After driving other brands we ca Had a good sales person who was attentive and did not make us wait too long. Test drove the Crosstrek and Forester. After driving other brands we called our sales person to begin negotiations. This is where it went south. They had a "discounted" price online that was below the Consumer Reports "True Car" price. When I wanted that price I was told it included a 1000 trade in allowance. I was not trading anything. I had to search for almost 10 minutes to find that tiny print disclaimer. Next day called another dealer. They listed an online price that was the same. That was the price, Was even able to get the car for less than that. It's this kind of nonsense that continues to give the car industry a bad name. Avoid Subaru of Wakefield More

A uniquely pleaseant car buying experience. It was a pleasure dealing with Subaru of Wakefield. I had been to other dealers who wasted my time filling in nonsense questionnaires. At Subaru of Wa It was a pleasure dealing with Subaru of Wakefield. I had been to other dealers who wasted my time filling in nonsense questionnaires. At Subaru of Wakefield I just came in, told them what I wanted to drive and drove it. I needed to wait a week to make a decision as I waited for the outcome of my insurance claim, and S of W respected my time. My salesman checked in but did not annoy, and when I went in to make the purchase he was clear and upfront with me. I was equally happy with the manager and finance person. More

Excellent communication Al Mazin was terrific. He answered all questions and responded quickly to emails and texts all with no pressure. Took extra time going over vehicle Al Mazin was terrific. He answered all questions and responded quickly to emails and texts all with no pressure. Took extra time going over vehicle when it came in. More

THE BEST We have had a Subaru since 1977, living in New Hampshire it was a must.For the the past ten years living in MA I still would not think of having any o We have had a Subaru since 1977, living in New Hampshire it was a must.For the the past ten years living in MA I still would not think of having any other vehicle. Perry help me with my purchase of a new 2018 Forester.He spent plenty of time explaining all of the features of my new car to me. He made me feel comfortable about contacting him, if I did not understand or forgot an item. More

Stress free experience Have purchased many cars over the years and have to say this was one of the better experiences. From the moment we met Perry Mallius he put us at ease Have purchased many cars over the years and have to say this was one of the better experiences. From the moment we met Perry Mallius he put us at ease and walked us through the different models and options. There was no hard sell at any point. It was easy to see that Perry was advocating for us and wanted us to be satisfied. Very happy with the experience. Thank you Perry! More

"Very Happy Customer!!!" I worked with Al Mazin and Joseph Barbagallo who were very attentive and never pressured me. Al took his time explaining everything. He wanted to make I worked with Al Mazin and Joseph Barbagallo who were very attentive and never pressured me. Al took his time explaining everything. He wanted to make sure I was comfortable with my choice and that I was happy! He kept in contact with me every step of the way and made the purchase process very easy. I can not say enough of how pleased I am with my new Forester. I highly recommend Al and the Subaru of Wakefield dealership to anyone looking for a car. Thank you for everything!!! :) More

Ask for Al! I was willing to travel (300 miles) to get the vehicle I wanted, and Subaru of Wakefield had it. I loved working with Al M... he is a real gem (old s I was willing to travel (300 miles) to get the vehicle I wanted, and Subaru of Wakefield had it. I loved working with Al M... he is a real gem (old school). Al took the time to make sure I was happy, and wanted to make sure I was making the right choice. Love love love my Crosstrek. Thanks, Al, for all your help!! More

Pleased customer Had a great experience looking for a used Subaru. Perry Mallias was great to deal with, and I am very happy with my purchase. I would definitely recom Had a great experience looking for a used Subaru. Perry Mallias was great to deal with, and I am very happy with my purchase. I would definitely recommend this dealership. More

Buyer Beware/ Nice Sales People not so nice management I had test-driven both the Crosstrek and the Forrester on 12/27/17 and I decided to purchase the Forrester. I arrived at 130pm and did not leave unti I had test-driven both the Crosstrek and the Forrester on 12/27/17 and I decided to purchase the Forrester. I arrived at 130pm and did not leave until almost 5pm with my toddler by my side. It was not until I am starting the paperwork that they disclosed that the car I test drove is not the car they are selling me. Apparently, my car sold at the same time as another car similar to mine and the numbers got switched and they told me that they were not charging me extra. So at the end of the day my salesman Leroy quit. The plan was to pick up the car on 12/29. So I contacted another salesman Ben and he said to come down on Friday morning to finish signing paperwork. I test drove the vehicle prior to signing. Then I had to wait at least 45min to get into the finance office to sign. While we were waiting Ken Bettano gave my son a toy to play with. We agreed to meet at the dealership I had to go to return my current lease. Then there were issues with the plate. The management wanted Ben to put me off and take on another customer. Meanwhile I went to the other dealership with my toddler to return my current vehicle. I waited 2 hours at the other dealership. Leroy even came to pick me and my son up and brought us home. Finally my vehicle was driven to my apartment by my current salesman Ben. All in all it was a very stressful day. I have contacted the sales manager Vinnie and waiting to speak to him directly. More

New Subaru Crosstrek worked with Arthur Mcfague who was great. Understood what I was looking for. Spent time with us, returned calls promptly and followed up. So far lo worked with Arthur Mcfague who was great. Understood what I was looking for. Spent time with us, returned calls promptly and followed up. So far love my new Crosstrek. This is the 4 Subaru my husband and I have purchased at Wakefield Subaru and have always been happy. More