Subaru of Wakefield

2010 Honda Fit Al Mazin helped me pick out my used Honda Fit and made my first time buying a car from a dealership super easy! The finance department helped me out Al Mazin helped me pick out my used Honda Fit and made my first time buying a car from a dealership super easy! The finance department helped me out and explained things clearly and concisely for me. Overall great experience and would definitely go back! More

Amazing experience My fiance was involved in a car accident im December and we needed to purchase a new vehilce for her to work and drive our 4 month old son around. We My fiance was involved in a car accident im December and we needed to purchase a new vehilce for her to work and drive our 4 month old son around. We came in and sat down with Billy and he listened to our story, helped us pick out the right vehicle and made the experience so easy. With the help of Ken the sales manager and Chris the finance manager we were able to easily get approved and land us on the perfect vehicle. Billy was so genuine, honest, funny and just made everything seem so much easier and definitely kept us smiling and laughing. Our 4 month old loves him!!! Best experience I've had at a dealership by far!!! More

Excellent experience throughout the whole process My family has worked with Al in the past and had great service. This was my first car and Al made the process really easy. He was honest from the begi My family has worked with Al in the past and had great service. This was my first car and Al made the process really easy. He was honest from the beginning and tried his best to get a good deal for us, which he ultimately did. There was no pressure or time constraints in taking the deal. I would highly recommend Al to others looking to purchase a Subaru due to his consistency in providing genuine service from the beginning to the end. More

Excellent experience from start to finish I enjoyed working with Kenny and Perry who went above and beyond to help me get the best deal on my trade-in and with the whole process of getting a n I enjoyed working with Kenny and Perry who went above and beyond to help me get the best deal on my trade-in and with the whole process of getting a new car. More

Terrible experience, unprofessional lacking customer service We don't recommend this dealer, very bad experience. We received an "out the door" price over email, went in, drove the car, and said we wanted to buy We don't recommend this dealer, very bad experience. We received an "out the door" price over email, went in, drove the car, and said we wanted to buy the new car. Then the manager came out with the purchase order and the total cost was much higher than the original purchase order. When we politely said, no, that is not what we were offered (we had the paperwork to verify), and were not satisfied with his obtuse explanation, he actually became irate and yelled at us. We finally walked out. It was a shocking experience, completely unprofessional and devoid of customer service. The sales rep got in touch later and said they would "accept our deal" and then lowered the amount we had been offered on the trade-in. Needless to say, we bought our car elsewhere and had a very nice friendly and efficient experience, with a better final cost. More

A very satisfied customer I have dealt with Al for a Forester years ago and I just purchased an Ascent from him a week ago. I have always appreciated his honesty and down-to-ea I have dealt with Al for a Forester years ago and I just purchased an Ascent from him a week ago. I have always appreciated his honesty and down-to-earth personality. He helped me through the entire process. He followed up with me and reminded me on every details that I need to pay attention to. I couldn't be more happier with him. Ken was initially in contact with me before he handed the case to Al. Ken is also very helpful in giving me the initial information and the pricing. I appreciated his help as well. More

Purchased new Crosstrek. Dealership was very team-oriented in delivering my new vehicle in 24 hours. I appreciated their efficiency and professional service. Dealership is ver Dealership was very team-oriented in delivering my new vehicle in 24 hours. I appreciated their efficiency and professional service. Dealership is very easy to work with. More

Thanks, Al Mazin. I saw a used car they had and was met with Al Mazin who was nice and quick to answer my questions. He even took the time go with me as we got the car I saw a used car they had and was met with Al Mazin who was nice and quick to answer my questions. He even took the time go with me as we got the car inspected. When things came up, he got them to replace/fix it quickly. Al was always ready to pick up his phone when I had questions or had to rearrange my schedule. More

Thank you Al Mazin and Subaru of Wakefield for your honesty! I spent months researching 2019 cars from a plethora of manufacturers, including Subaru, Toyota, Honda, Nissan, Ford, and a few others. All models I r I spent months researching 2019 cars from a plethora of manufacturers, including Subaru, Toyota, Honda, Nissan, Ford, and a few others. All models I researched offered impressive safety and technology features that checked many of the boxes I had in mind for a new car. But only one manufacturer, and car model, had it all: the 2019 Subaru Crosstrek. After more research on Subaru dealerships in my local area that had positive reviews for their reputation and credibility, I am happy to say I found the perfect dealership: SUBARU OF WAKEFIELD. Subaru of Wakefield was the only Subaru dealership I found that treated me fairly and went above and beyond to ensure I had the exact vehicle I wanted at a price and on terms I felt were completely fair. The sales person who helped me, Al Mazin, was phenomenal. He was honest, knowledgeable, and fair with our negotiation. He created a very comfortable environment for me and was extremely patient as I asked my many questions about Subaru cars, leasing terms, warranties, etc. He answered all my questions with a kind smile and urged me to continue asking questions until I felt completely comfortable with all the Crosstrek and the lease terms. I had never had such a pleasant and calm experience at a car dealership until Subaru of Wakefield. Once my lease is up, if I continue leasing another Subaru, I will ONLY deal with Al Mazin. He proved his trustworthiness more than I could have ever imagined from a car sales person, and once I find someone who I trust, I continue going to that person for all future purchases. I hope he doesn’t mind me saying this, but I am an Al Mazin customer for life. THANK YOU, Al Mazin, for making the process easy and seamless, for being honest and authentic, and mostly for being patient and accommodating with all my questions and concerns. And thank you Subaru of Wakefield for having Al working for you as one of your top sales persons. Al Mazin and Subaru of Wakefield are the BEST! More