Subaru of Wakefield

Christian Francis is an extraordinary salesperson. She had helped me 3 years ago with a lease which is why I requested her this time. I would also like to mention Michael Romano as he helped me with an i had helped me 3 years ago with a lease which is why I requested her this time. I would also like to mention Michael Romano as he helped me with an issue I was having with the app. on my phone. More

I had an excellent car shopping and buying experience with this dealership. This was my first time buying a vehicle, and I was also nervous because I went to the dealership on my own. I had done my resea with this dealership. This was my first time buying a vehicle, and I was also nervous because I went to the dealership on my own. I had done my research and the salesperson was incredibly helpful, not pushy, and did not try to oversell me. The were pleasant in the negotiation of my trade-in as well. In making final arrangements, they were easy to connect with by phone and communicated well. As a single female, I was worried about being taken advantage of at the dealership, but the team was respectful, professional, and gave a me a positive first-time solo car shopping and buying experience. More

Our experience was perfect as long as were were being helped by Justin. Our recommendation to management to improve every buyers total experience would be to fix the backlog that occurs during the regi helped by Justin. Our recommendation to management to improve every buyers total experience would be to fix the backlog that occurs during the registration/ closing process. A very long wait to finish the sale is unacceptable. The personnel doing the closing do a fine job, but when a lack of administrative staff relegates the process to one customer at a time , the queue gets very long. (Hours). Certainly you are not able to keep up with the number is sales the sales force is making at this time. Very frustrating for customers not wanting to make an auto purchase a full day experience. More

Justin Grant came highly recommended to me when I was determining if I should buy from Subaru of Wakefield. His knowledge of Subaru and loyalty to the brand made the buying process much easier. He listen determining if I should buy from Subaru of Wakefield. His knowledge of Subaru and loyalty to the brand made the buying process much easier. He listened to what I wanted and allowed me to take the time I needed to ensure I was making the best decision. I am not an easy person to work with when it comes to making a significant large purchase but Justin was great. He was upfront and didn’t pull the typical salesman act which I very much appreciated it. More

Christian Francois is now on my friendship list for sure. Wonderful personality along with her business sense made for quite an impression and an all around delightful experience. Thanks much! Wonderful personality along with her business sense made for quite an impression and an all around delightful experience. Thanks much! More

Our sales person Nelson was awesome. Helpful, accommodating, responsive and very knowledgeable. Everyone else at the dealership was professional and efficient, too. Thanks to Subaru of Wakefield accommodating, responsive and very knowledgeable. Everyone else at the dealership was professional and efficient, too. Thanks to Subaru of Wakefield for making this a terrific experience. More

**FRAUD ALERT ** They advertise cars online with really **FRAUD ALERT ** They advertise cars online with really good deals, then won't honor the price when you show up at the dealership. That's not legal **FRAUD ALERT ** They advertise cars online with really good deals, then won't honor the price when you show up at the dealership. That's not legal. More

Our sales woman Christian Francois was awesome. Helpful, accommodating, responsive and very knowledgeable. Everyone else at the dealership was professional and efficient, too. The dealer inventory and prici accommodating, responsive and very knowledgeable. Everyone else at the dealership was professional and efficient, too. The dealer inventory and pricing were the best. Thanks to Subaru of Wakefield for making this a terrific experience. More

Worked with Mohamed Touala Forester, and couldn't have been happier. Very professtional and competent, he really knows the cars he sells. He checked in with me the next day and answered another question been happier. Very professtional and competent, he really knows the cars he sells. He checked in with me the next day and answered another question and was able to help me by phone. More