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Subaru of Wakefield
Wakefield, MA
1,350 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru.
Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,350 reviews
October 03, 2022
HORRIBLE dealership, POOR management! !! Teresa Evangelista the sales manager is very inconsiderate and does Not grasp her role in customer service. My last purchase was a 2011 Legacy !! Teresa Evangelista the sales manager is very inconsiderate and does Not grasp her role in customer service. My last purchase was a 2011 Legacy GT. Knowing this was a rare car, I was excited to find one even though Subaru of Wakefield used the Price Gouging sales approach when selling me the vehicle. I made my purchase and was treated very badly. After i made my purchase and drove home, I had to go to service the following days because Subaru of Wakefield did NOT properly prepare my car for retail. My brakes needed work and tires needed balancing. It was not until my 1st recommended oil chance (3 months later) that I realized Teresa and her staff sold me a lemon. After realizing what they had done the general manager Alcir spoke with the owner Sal Barbagallo at which point they offered me 15% discount on a $19,000-dollar (more than I paid for the car) service quote. Theresa was so inconsiderate to my situation that she actually offered me $1000 to trade me out of the car that I had just paid $15000 for. I DO NOT recommend this dealership as they take advantage of consumers and they DO NOT assist when they are wrong. To sum up my last purchase at Subaru of Wakefield: extremely horrible, Tearsa Evangelista (sales manager) did not have enough consideration to put gas in my car, allowing me to drive away with the gas light on, they DO NOT service their pre-owned vehicles properly prior to selling them for OVER Retail (Taking advantage of consumers). More
by 964
Employees Worked With
Teresa Evangelista
September 27, 2022
David was my sales representative. He was very thorough finding a car to fit my needs. He went through every available option to help understand them. Once purchased I had an 1100.0 He was very thorough finding a car to fit my needs. He went through every available option to help understand them. Once purchased I had an 1100.00 charge I questioned, resulting in charge taken off as well as a free tire and rim protection. Totally pleased . Kudos to the entire staff T wakefield Subaru. I highly recommend them. Thank you More
by dfk092647
Employees Worked With
September 22, 2022
Both my husband and I have had great experiences with the sales team at Subaru Wakefield. Justin has been our go-to for years. He is honest, to the point, and keeps us laughing. Car shopping is not my favori sales team at Subaru Wakefield. Justin has been our go-to for years. He is honest, to the point, and keeps us laughing. Car shopping is not my favorite—but he and the team there make it easy and enjoyable. Thanks for another great experience! More
by Gmd.dunn
Employees Worked With
September 16, 2022
Nelson was personable and very helpful answering any questions or concerns we had. This is our third car leased with him as our sales rep and he has been efficient and professional each time. questions or concerns we had. This is our third car leased with him as our sales rep and he has been efficient and professional each time. More
by samrelph_1
Employees Worked With
Nelson Molina
September 11, 2022
Nelson Molina and the Subaru of Wakefield team know how to make a vehicle purchase low-pressure and low-stress. I'm a repeat customer for a good reason. to make a vehicle purchase low-pressure and low-stress. I'm a repeat customer for a good reason. More
by PatriotFlyer
Employees Worked With
Nelson Molina
September 10, 2022
I chose to go to Subaru of Wakefield based on the DealerRater reviews and was not disappointed. Justin and the Subaru of Wakefield team are amazing and I am so glad I chose to buy my first Subaru fro DealerRater reviews and was not disappointed. Justin and the Subaru of Wakefield team are amazing and I am so glad I chose to buy my first Subaru from them. More
by kelbi
Employees Worked With
September 09, 2022
Excellent service! Answered all of my questions and explained process clearly including some up front costs. My new Forester was ready on time no hassle on my end. Big Answered all of my questions and explained process clearly including some up front costs. My new Forester was ready on time no hassle on my end. Big thank you to Jason to kept in contact with me during the whole process. More
by kris
Employees Worked With
September 04, 2022
Forever grateful to the service Dept. Manager and his great staff. Al Mazin my salesman The financial staff.. who made it ALL POSSIBLE for me to get safely back on the road! Subaru Wa Manager and his great staff. Al Mazin my salesman The financial staff.. who made it ALL POSSIBLE for me to get safely back on the road! Subaru Wakefield MA. YOU’RE MY #1!!!!! 🙏THANK YOU! Feeling blessed! More
by Migdalia Rosado
Employees Worked With
September 01, 2022
Our salesman Rob W. was knowledgeable, pleasant, and patient during our entire experience while buying our new Subaru. The entire staff was amazing and made us feel lik was knowledgeable, pleasant, and patient during our entire experience while buying our new Subaru. The entire staff was amazing and made us feel like family as soon as we walked through the entrance. Rob kept us informed throughout our experience. If you need a new car go see our friends at Subaru of Wakefield. You will love it. More
by JR
Employees Worked With
Robert Winer
