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Subaru of Wakefield

Wakefield, MA

4.9
1,384 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 1,384 reviews

June 25, 2024

Great customer service. Always able to get an appointment when it’s convenient for me. Staff and technicians are pleasant and knowledgeable. More

by dfitz616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in Service Department.
Jun 25, 2024 -

Subaru of Wakefield responded

Thanks for the fantastic feedback! We're delighted to hear that our team at Subaru of Wakefield could provide you with convenient and pleasant service. We appreciate your support!

June 25, 2024

The Service department of Subaru of Wakefield was very easy to deal with. I had a tire replaced on our 2024 Crosstrek there. I called to make an appointment and they set it up at the first opportunity. More

by jhunncraig5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 25, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with the Service department at Subaru of Wakefield! We're glad to hear that our team provided professional and efficient service. We look forward to continuing to take care of your Crosstrek in the future! Safe travels!

June 25, 2024

I was greeted promptly when I arrived for service. The gentleman was courteous and efficient. He kept me posted of progress via text. His texts were well written and succinct. Each of my concerns More

by bhigginsmbta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Subaru of Wakefield responded

We're delighted to hear that our team at Subaru of Wakefield provided courteous and efficient service, keeping you well-informed throughout the process. We look forward to serving you again! Have a great ride!

June 22, 2024

Came in for a slow leak after having my all season tires put back on, and Patrick got me taken care of and back on the road. Thanks Patrick! More

by jfinkly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 24, 2024 -

Subaru of Wakefield responded

We're glad to hear Patrick got you back on the road quickly! Thanks for choosing Subaru of Wakefield. Safe travels!

June 22, 2024

Dave was so helpful. I had an appointment for an oil change but came in early for a noise from my tires. He fit me in and took care of everything with attention. Love Sub More

by mwbovet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Puttie
Jun 24, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Dave provided such attentive service during your visit at Subaru of Wakefield. Thanks for sharing your positive experience and support!

June 22, 2024

Fast check in, great customer service, clean bldg. friendly employees, very knowledgeable, fast check out More

by Phyllis mendonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike corrine
Jun 25, 2024 -

Subaru of Wakefield responded

Thank you for the wonderful feedback, Phyllis! We're delighted to hear that our team at Subaru of Wakefield provided excellent service and a smooth experience. We appreciate your support!

June 21, 2024

David has consistently been helpful over the years with any problems or concerns I’ve had with my Subaru. More

by NW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
Jun 24, 2024 -

Subaru of Wakefield responded

We're happy to hear David always provides you with excellent service here at Subaru of Wakefield! Thanks so much for your support!

June 20, 2024

My experience was positive. Sales associate was very friendly and efficient. Good customer service, good location. More

by Alfonsohdez2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Subaru of Wakefield responded

We're glad to hear you had a positive experience with our team at Subaru of Wakefield! Thanks for the kind words and support.

June 20, 2024

Bought my Forester 2 years ago and can’t be more satisfied. Two of my closest friends have leased and bought cars there They’re also completely satisfied and rave about this dealership. They want a More

by robertkan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Subaru of Wakefield responded

Robert, we're delighted to hear that you and your friends have had such positive experiences with our team Subaru of Wakefield! We take pride in providing honest and professional service. Thanks for the fantastic review!

Jun 21, 2024 -

robertkan1 responded

Confident you will continue to do a great job

June 19, 2024

I prefer multiple choice choices over writing on these surveys you might consider that in the future on your survey. More

by Agador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service department Christopher was his name. Very good for your organization
Jun 19, 2024 -

Subaru of Wakefield responded

Thank you for sharing this feedback; we will certainly keep it in mind for any future updates. Take care! - The Subaru of Wakefield Team

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