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Subaru of Wakefield
Wakefield, MA
1,384 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru.
Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,384 reviews
April 07, 2009
Went in to drive a used Legacy Outback with my wife and 6 year old son.. During the entire testdrive, I was given specs and performance facts ad figures even though I had told the salesman I worked in the year old son.. During the entire testdrive, I was given specs and performance facts ad figures even though I had told the salesman I worked in the business & was VERY familiar with the product.. It was like he didn't care what I had to say.. THEN, I was doing preliminary paperwork on the car in question even though I wasn't really sure if I was going to buy it when the finance manager walked by and literly RIPPED the paprework out of the sales guy's hands.. When he was asked why he did that, the response was "I want to get out of here tonight".. THEN, I was told that it was "policy" to require a $1,000 deposit on the car even before they would run my credit app.. As silly as this sounds, I believe judgement was passed on my due to my outward appearance (Tattoo sleeves & earrings) which I really don't care about BUT if that's the reason I was asked for $1,000 up front, that's just a rotten way of doing business.. The finance manager in my opinion should be fired for the arrogant attitude he showed. As for my car search, I'm VERY happy with my Legacy Outback purchased at Cityside in Belmont. More
by TAT2EDSKIN
Employees Worked With
Al and the Finance Clown
April 07, 2009
I had to ammend my previous review dut to fact I said I'd recomend this dealership.. I most certainly WOULD NOT!!!! As stated in my previous review, these guys seemed to pass judgement on outward appea recomend this dealership.. I most certainly WOULD NOT!!!! As stated in my previous review, these guys seemed to pass judgement on outward appearances and the fact that being someone that likes body mods, I thereby have no money. I will say that I did agree to put the deposit on the car initially and realized I only was able to use up to $500 at a time without calling my credit card company ahead of time and notifying them of a large, pending transaction, thereby making my card get denied.. That said in full disclosure, BUT, it doesn't change the fact that the $1,000 deposit was demanded in the first place.. More
by TAT2EDSKIN
Employees Worked With
Al and the Finance Clown
March 26, 2009
I did not buy my car there, but I have had my car serviced at Wakefield Subaru for 4 years. The service managers are really friendly and helpful, the service work is fast, and the prices are very rea serviced at Wakefield Subaru for 4 years. The service managers are really friendly and helpful, the service work is fast, and the prices are very reasonable. If you are bringing your Subaru in for service, this is a great dealership to deal with, IMHO. More
by rideandride
Employees Worked With
4, Christine Gallella
March 01, 2009
i was looking for a new car but not in a rush. i pass this dealer every day, its a small town dealer and i like to keep my business in town. weeks before i told a friend i was going to stop there and i w this dealer every day, its a small town dealer and i like to keep my business in town. weeks before i told a friend i was going to stop there and i was told, "that dealer has an attitude". i went into the dealer and was greeted by a salesman and we road tested several cars with no problem. we sat down and talked about price eventhough i told them i wasn't in a rush. after the salesman came up with a price he called the salesmanager. the salesmanager reduce the price but when i didn't jump he turned nasty. he said, "are you ready to buy now?" i said, "no". "that's all i need to know", turned and walked away. the salesman called the next day and i said, "i can't help but think that that attitude runs through the entire dealership". "you couldn't give me a car from that dealer" and hung up. i'm amazed that auto sales people think you were born yesterday. they offen act like jurks. More
by flunkywill
Employees Worked With
it was so bad i don't want to know
