Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I came into the Wakefield Subaru with a friend wanting to test drive the Subaru Impreza 5-door, and Justin was my salesman. Honestly I hate going into dealers, and it can get nerve wracking dealing with the test drive the Subaru Impreza 5-door, and Justin was my salesman. Honestly I hate going into dealers, and it can get nerve wracking dealing with the sales guys who are hassling you to look at/buy a car. However, Justin made the whole experience more comfortable and less tense. I've been on 2 other test drives with different dealers, and by far, this was the most positive experience that I've had. I respect the fact that Justin understands his customers' demands and will pull no punches; he is very knowledgable about the cars that were in the shop and wasn't too arrogant or cocky; you can talk to him about anything (not just about cars); he's friendly and very approachable. I left the test drive feeling extremely positive about the experience, but actually came back another time to actually purchase the car that I wanted from Justin (Impreza Sport Premium). The dealer was extremely convenient to find and get to from where I lived in Everett. However, their lot is small and there were a lot of cars piled up towards the back of their dealership on top of a hill. And there's actually a house situated in the middle of the lot that I got a good kick out of. But I believe they're relocating in the upcoming months to a newer and bigger location near the 128 highway. This didn't deter me from purchasing a car though. More
Al was very friendly and knowledgeable about the various Subaru models that we were interested in. Ultimately, we decided to buy a 2014 Forester, and we couldn't be happier. The car is great, and everyone Subaru models that we were interested in. Ultimately, we decided to buy a 2014 Forester, and we couldn't be happier. The car is great, and everyone at the dealership was friendly and interested in helping us. We'll return to the Wakefield Subaru when we start looking for our next car. More
My husband and I had a great experience at Wakefield Subaru, and Justin Grant was terrific to work with. We went to this dealership on the advice of our brother and sister-in-law, who have bought two ne Subaru, and Justin Grant was terrific to work with. We went to this dealership on the advice of our brother and sister-in-law, who have bought two new cars at Wakefield over the years and always talk about how Wakefield treats them so well, from purchase to service. When it came time to consider a new used car, we were pretty sure it would be at this dealership, and that feeling was confirmed as soon as we arrived there. We had a few minutes to walk around before entering the dealership, and when we went inside, everyone was very friendly. The first person we met was involved with another customer, but they made sure we were taken care of. Justin met with us and listened very well to what we were looking for in a car. He was very enthusiastic about Subaru, and during the course of our conversations he described the company's attention to being as environmental as possible (I looked it up: http://www.subaru-earth.com/WebPage.aspx?WebPageID=16365&WebSiteID=522). I knew Subaru had a good reputation where that's concerned, but I was very impressed with Justin's knowledge about it. That's a big selling point for me. Because Justin listened well to our interests, and because he really knew his Subarus, it didn't take long for us to zero in on two cars we were really interested in. One made more sense than the other, and we took it for a test drive. Hard to believe this was a used car, it felt brand new and so well taken care of. During the test drive, Justin answered any and all questions, and pointed out aspects of the car that he knew were of interest to us. Justin made the process of actually purchasing the car a very pleasant experience. His colleagues in the financing department were great, and we appreciated that everyone at the dealership worked as one team. We left feeling really excited about our car, and it was especially nice that we got a "just checking in" phone call from Justin a few days after buying it. We love driving the car, and plan to recommend Justin at Wakefield Subaru to anyone we know looking for a new or used car. We couldn't have asked for a better experience. Amy (pre-owned Forester 2008) More
Had an excellent experience exchanging e-mails with Jon and Rhett. Upon arriving at the dealership was handed over to larry in sales. It was a fun, funny sale. No pressure, we knew what we wanted, Larry and Rhett. Upon arriving at the dealership was handed over to larry in sales. It was a fun, funny sale. No pressure, we knew what we wanted, Larry was great working with us to make it easy and as quick as it could be. Delivery was great. Everything thoroughly explained. Still looking for the spare keys, but overall a great experience for sure. More
I have been asked to give this rating by the Dealer Salesman. This is the second Subaru we have purchased from this dealer, despite the fact that it is not the closest to where we live. Salesman. This is the second Subaru we have purchased from this dealer, despite the fact that it is not the closest to where we live. More
All around great experience. I felt the price was very good. I bought the car after having driven it and absolutely loved it. The salesman was very good when I picked up the car. He went over every det good. I bought the car after having driven it and absolutely loved it. The salesman was very good when I picked up the car. He went over every detail and set up my Blue tooth for me. This dealership was recommended to me because of their excellent service. More
I knew what I wanted, and Perry showed me the precise car. But he encouraged me to look further on the lot. When I fixed on what I wanted, he made it easy and efficient to complete the transaction. E car. But he encouraged me to look further on the lot. When I fixed on what I wanted, he made it easy and efficient to complete the transaction. Everything followed smoothly from that, and I picked up the car and drove it away as we agreed and he arranged. So far, I am extremely pleased. More
Subaru of Wakefield is a very reliable, and trustworthy establishment. We have leased 5 cars and have been thoroughly pleased with the cars, the service, and the employees . Al Mazin is very pleasant and establishment. We have leased 5 cars and have been thoroughly pleased with the cars, the service, and the employees . Al Mazin is very pleasant and can't do enough for his clients. Thank you one and all. More
Very courteous and extremely attentive and knowledgable. Christian is extremely knowledgable. She worked to help be make a decision on a car and financing. This was a pressure free transaction, actually it Christian is extremely knowledgable. She worked to help be make a decision on a car and financing. This was a pressure free transaction, actually it was quite pleasant and I would highly recommend Christian to potential Subaru buyers. More
Unlike some sales people at other dealerships, Larry listened to what we had to say and seemed to take our comments seriously. He gave us some good advice on options. He also explained the features listened to what we had to say and seemed to take our comments seriously. He gave us some good advice on options. He also explained the features of the new Forester very well. More